My family arrived in town on August 6 through the 9th. We made the decision to stay at Caesars as we all had comp rooms and it was for a 40th birthday party celebration. They were very few affordable restaurants to dine at the hotel. A hotel that size offers very few affordable options . Especially for those in their 70's. We had to do a lot of walking just to get to the elevators and up to our rooms. Upon checking out, we found out that we were Not only charged for Wi-Fi, but we were also Charged a resort fee on a comp room. First of all, We had two people in each room. We had two rooms. One person per day utilized the Wi-Fi. The rest of us used the Wi-Fi on her phone. So the Wi-Fi should be free since only one person from each room utilized it. In all the years I have stayed at a Caesar's property, we have never paid a resort fee, ESPECIALLY On a room that is a comped room. That's like inviting guests for dinner, asking them to bring a dish, and then charging them for part of the meal on their way out. My sister and I both had 3 to 4 nights comped and casino play on our accounts. We mistakingly booked the rooms through our slot host and apparently forfeited our casino play. The rooms are not all that expensive to begin with so by charging people who don't use the pool, or the gym or the spa or any other resort services, is not fair. Charge those who use those amenities. We are there strictly to gamble so we pay dearly. They combined all of our cards and took all of the points we earned and deducted those from our account and then charged are credit card for the balance. We may as well have Just paid for our rooms with the amounts that they charged us for resort fees and Wi-Fi that was supposed to be free for up to two people. We had to get some of our guests to the airport and did not have time to wait in the very long line to dispute this bill. They will be hearing from me next week. Again, you should not invite guests to your hotel, comp their rooms and then charge them! It's just BAD CUSTOMER RELATIONS! read more