I took 2 Italian courses there. I want to be fair so I'll share first some positive things:
- The book was pretty good and in line with the communicative approach
- The classes are very clean, comfortable, nice school in general with a cafeteria, a small library and, if memory serves, a room to just hang out and read some magazines.
- They give you the opportunity to give like a mid-point feedback on-line, which I think is great.
- I think the head teacher is ready to listen to the students if something needs to be said.
Why one star then?
Well, the first teacher I had was nice and always on time, but she was clearly lacking training. She did not know how to use the book, so we basically skipped many exercises (almost all the audios) and the group dynamics was always the same. Never, ever, corrected any written assignment, and she was not very patient with slower students. The second teacher just ruined the whole learning experience. She was the rudest person I've ever meet in a classroom. She was friendly, talkative and charming at first, but she would scold you (yeap, literally) if she thinks your questions are not relevant or if you make a mistake she thinks you shouldn't have made. She did that to me and it was just humiliating. When I politely told her that I didn't feel comfortable with the way she was addressing the class, she burst into tears and started telling me about her personal life and accused me of being a bad student (not sure what the definition of bad is for her). So, so, unprofessional that she just killed my motivation and I decided not to attend anymore after the second class (out of a total of 12, if I m not mistaken). Thank God my classmates, at least, were very supportive and encourage me to let the director know... I shared this experience with the head teacher and although she was nice and open to listen, she did not offer a refund when I said I didn't want to continue attending (she offered to try another teacher next term). I mean, when one of your teachers shows such a poor and embarrassing behavior, I think you should offer an apology and a refund.
BUT, this is MY experience and I'm talking about 2 teachers. The other ones might be good, who knows. read more