This is the public water utility in Cabot. I have dealt with them a lot regarding properties I have in the city. Cabot Waterworks is very responsive to connect and disconnect orders. Water costs are not terrible. When I call, the staff is always very helpful and friendly. Cabot Waterworks does provide you the ability to do connect and disconnect orders online (kind of), and allows you to pay online. However, it's not a perfect systems. For connect and disconnect orders, you have to download a PDF, edit it, and email it to them. You also have to email them a picture of your drivers license. It's better than having to go there in person, but this can be improved by using a secure website where you can engage these services. read more