My "memorable" experience at Riverside Retreat began with the long and very poorly maintained dirt…read moreroad with dozens of potholes of differing sizes and shapes, and because it had been raining, I couldn't gauge the depth of the potholes. Slowly, slowly, slipping and sliding I finally found the "campground". Very rough sites, not cleared, soil base, no way to set up a proper dry campsite in the rain. Basically mud. Finally got to the site that he had assigned me and I pulled in to regroup. Glad that I didn't have to go any further because there was a large puddle of questionable depth across the whole road just beyond my site (it had pumps in it, so owner is aware of the problem). As I was wondering about my bad luck, I noticed only two other campers in the campground; both had multiple tarps up and seemed to be there for the long term. The next moment a large white pick up truck blasted by, drove through the large puddle at a high rate of speed, spraying mud everywhere, stopped a little further down, turned around and came back out doing the same thing - the whole vibe just seems kind of sketchy to me. I immediately texted Shannon and told him that I was not going to be able to stay and I would appreciate a refund (we're talking about $35) and thus began probably the most negative experience with a business person I may have ever had in my life. I will spare you the details, but just leave you with a quote from the last email that he sent me: "Your negative review won't cause me one second of missed sleep, and I look forward to replying to it. Your $35 means nothing, it's the negative, self-entitled attitude I have no intention on trying to work with. We don't have time to deal with every person that expects the world to revolve around them." I can assure you that I do not think the world revolves around me. I am an experienced solo camper and had just finished 2 1/2 weeks in the New Brunswick, Prince Edward Island and Nova Scotia area. I had dealt with lots of rain on this trip but I have never had such a negative feeling as when I pulled into this place. I suppose my first impression was a warning as to what I was going to be up against with this owner. Just look at his reviews; if you praise his campground, you're his best buddy. If you have anything negative say, observe his replies. I'm sure that he will slam me as well. The only thing I would warn you about, is don't say anything bad to his face; I would hate to see what comes of that...

A few things I would want to know. We showed up on a rainy day and ended up canceling our booking…read moreas the campground was not what we expected. A few things to note. The main issue for us was the website did not indicate that the campsites were walk in...which we note now the change has been made. The other issue was the map of the campground identifies solid lines to campsite which usually indicates drivable road but should be a dotted line to indicate walking path. When we asked to cancel and be refunded based on this we only received 50% back which was disappointing. Also it should be noted that the campground has no cell service or internet away from the small office building. Pictures show the road in which is washed out in places and would be comparable to a logging road. We were also told that the river was too high to be accessible. Due to rains we were not wishing to walk in to a site so we left to another campground. Host seemed very friendly but due to misinformation on the website we feel a full refund would have been appreciated.

This review would be five star if it weren't for the lack of transportation to the launch spot…read more Visitors must take their vehicles from the registration area to the launch area over 5 kilometres of the roughest,dustiest road imaginable. The roads are likely to cause suspension damage to all but the most rugged vehicle. The rafting was excellent but even the shuttle back to your vehicle is extremely dirty. For the price paid transportation to the launch and then back to your vehicle is essential

Great instructors.. told us what to expect when we got on the river for their lazy river tubing and…read morewe had a wonderful time! Would definitely recommend their skill guides and look forward to trying other services they have to offer! My kids loved it and it was a great outing for the family. If it's sunny I recommend lots of sunscreen but aside from that it was fun for all and we want to thank the staff for their amazing service they provide and I'm giving my family a fun day activity.

Can't comment on anything in this store other than their sunglasses, which are all overpriced…read moreknockoffs that the owner will say are genuine. None of the glasses were price marked but rest assured that the price will increase once you identify the ones you want (39.99 to 69.99, in my case). Buyer beware.

Great store ... make sure you check out 50% off rack. Lots for inventory for men and women. Owner…read morehas great taste. I highly recommend

Fine merchandise and knowledgeable courteous staff. HOWEVER there were no price tags on items that…read moreI looked at, and I didn't ask before paying. More fool me. My jeans cost $166 (Canadian dollars). Shocked, I walked out with them. A while later I came to my senses and tried returning them. I could not; store credit only. If price is no object for you, I highly recommend this store. Otherwise be careful. It's not a great strategy to leave your customer feeling like a fool, but as Baddeck becomes a tourist town this time of year, they may feel they won't see you again, and their policy maximizes profit. I understand.