At least three of my grandpa's children had outlined specifically that they wished to have a portion of the cremations set aside for keepsake purposes, and this was verbally acquiesced. In reality, my grandpa was interred-the wishes of family being wholly ignored. Getting cremains (either in whole or in part) returned can be an integral part of the grieving process, and I'm disappointed to say that the ball was dropped in a massive way. *edited to add that this request in no way violated my grandfather's will, he left that decision up to his children. read more

It was a very difficult situation. A close friend, visiting here from Tula, Russia, passed away tragically before her time. She left behind in Tula a daughter, a mother and a 6-year-old grandson. Her daughter wanted to bring the body home and Cabot & Sons took on the task. They had no idea how difficult it would be to get the job done with Russian bureaucracy and Russian consulates closing down here in the US. It took a very long month of patient work but Cabot & Sons provided the grieving family with much needed closure. I want to personally thank Chris Cabot for his tact, patience, professionalism and being a gentleman of the highest caliber. Below is the letter of the daughter of the diseased: "Chris, good morning! Today I buried my mom. Everything went well. Chris, you should know that my gratitude to you is beyond words. I am grateful immensely, infinitely! I appreciate your help, your understanding. I appreciate it that you handled all the difficulties with grace rejoiced with me over every small victory. And you have provided such great service for a very fair price. My whole life I will thank you. I would not have coped with this one. You're wonderful!" read more

I highly recommend this group for mortuary services and casket. They're well established in the Pasadena area for many generations, but they have not lost their enthusiasm, high positive energy and empathy at a difficult time, for their clients. At least this was my experience. They did not try to upgrade my casket and flowers, into more expensive ones. Their flowers & casket options were perfect. I appreciated the way they handled the graveside event, passing out pamphlets and water, having a dignified demeanor, just tasteful & perfect. There's many of the Cabot family brothers involved, and their teamwork was great. Why not get the best at a difficult time is what I thought.. , I truly felt I could not have made a better decision.. read more

When looking at funeral services, one would be hard pressed to find something unique or innovative about it. People have had need for funeral services since before the written word, and so much of what is offered is seemingly run of the mill. Being a business, it could be easy for such operations to act bureaucratically toward their clientele. Cabot & Sons stand alone as a quality and superb funeral service business. Every facet of what they have to offer is not only extremely well priced, but intangible to what they offer is the heart that goes with it. Those looking for funeral services know what they need, but Cabot & Sons excels in offering customers the heart of a friend extending their hand to help with a sacred, intimate moment. Warmth, understanding, and condolence issue from every interaction given to their customers and one gets the impression that Cabot & Sons take great pride in their work and the grace they give to honor their clients' relationships with the recently departed. I am so thankful that Cabot & Sons was there for my family during the unfortunate passing of 2 of our family's matriarchs. Their services provided everything we needed and they clearly communicated to us their respect, sympathy, and compassion that made a world of difference. I wish them all the good that great businesses such as theirs deserve. read more

My mother recently passed away and our family decided to use the exceptional funeral services of Cabot & Sons. Chris Cabot truly is a highly effective funeral director with superior skills to work with families during these difficult times. Thanks, Gudino Family. read more

Dear George Cabot, When our 20 year old son died in a freak accident while away at college you were our rock. I cannot thank you enough for everything you did for us. We knew what we wanted and you helped us make everything as seamless as possible. Your kindness meant the world to us when our hearts were breaking. Kathy and Rick read more

Cabot and Sons is THE place to use for needed funeral services for your loved one. Planning and paying for such services is an extremely unpleasant and stressful experience, but the team of Cabot and Sons (C&S) made it so much more bearable. My mother passed away last year in Glendale and when asked by her retirement home who I wanted to release the body to, of course I thought of Forest Lawn. WRONG move! They were extremely impersonal and many errors were made. Not assigned to one funeral director and very hard to get in touch with someone during the planning stages. C&S was exactly the opposite experience when my father passed away in March. From our initial telephone call made as the first inquiry, we hooked up with Chris Connolly, who was amazing. So comforting and informative. Never felt rushed with him. He clearly layed out all options for the funeral service and easily made other helpful preparations for us at the Riverside National cemetery where my veteran father was buried. Chris stayed with us from the beginning to the end. Always returned all phone call inquiries promptly. He is the best!! And other best part is for comparable services I experienced for my mother at Forest Lawn, similar happenings were about $1000 less expensive at C&S. Look no further for your needs during those dreaded times. Cabot and Sons is the place to seek out. read more

The Cabot family is really awesome to work with, who are very professional & accommodating. Their facility is beautiful & well maintained. They have a Reception Hall that can be available with complimentary coffee & hot water, that can seat about 40-50 people. Prices are very reasonable which can include everything from casket & all services, to flowers & prayer cards. The mortician did most beautiful work to make my mother look at peace. read more

Nobody wants to be in the market for a funeral home...but when the sad time comes, it is very comforting to deal with such a professional, compassionate and thorough one such as Cabot & Sons.  My father passed away unexpectedly a few weeks ago and it was such a rollercoaster of emotion.  We initially were going to go with a big-name place like Forest Lawn but the customer service was so cold and we felt like we were just a number, that something told me to contact Cabot & Sons.  The Yelp reviews are spot on and I am forever grateful that we found them and that we were able to handle all arrangements with them.  We worked with Kevin who was AMAZING from initial phone call to the very end.  He is thorough, he follows-up, he was compassionate, kind, flexible.  I just can't say enough good things about Cabot & Sons.  It felt like he was a friend, and he treated our family like we were his only clients (even though I know that during this time they are bombarded).  You always hear about predatory practices when people pass away and we NEVER felt this EVER with Kevin.  He was not pushy or trying to up-sell anything.  He was honest and I can't say the same for many other places.  Thank you, Kevin and Cabot & Sons for making such a difficult time a little easier for all of us. read more

Two things you can't avoid in life, death and taxes. Unfortunately, we will eventually face the former, either of loved ones or yours eventually. I'm still alive and kicking, so I will review my experience with the death of loved one. My partner unfortunately passed away recently. After the grief, I know I have to deal the task of preparing him for funeral. I went to Cabot and Sons because he had dealt with them in the past. For the initial set up, I met John Cabot who taken all the necessary information and asked me about what my preference were. Cabot has a detailed price list of services they do, depending of what kind of funeral you want and how much your budget is. They even can ship the body to foreign country if needed. He also shows me the selection of caskets, which varied from as cheap as $500 to the ultra luxury casket of $20000, but you also have the option of buy the casket from outside vendors. They have a package deal for the funeral but that is only available if you buy casket from them. As a matter of fact, Cabot and Sons is like your "one stop shopping" for all things funereal. They can even help you with the obituary. For the subsequent visits, I was assisted by David Cabot, fourth generation in the family business, while John is the third generation and grandson of the founder of the company. The company itself was started in 1921 and almost as old as the city of Pasadena itself. David is very thorough and patient in setting up the order of the funeral according to your wish. The company can handle non denominational funerals but basically is a Catholic company so they have an excellent understanding about Catholic burials, which what I'm doing, and they have good relation with local parishes, since they advertise weekly on the church bulletins. David always kept me updated with the progress and helps a lot in itemizing things that you might or not need. When everything is settled, he will give you the final invoice. He also helped me designing the prayer card for the memorial. If the design that you like is not available on their stock list, either you or him can look the image that you prefer and mine actually looked like very professionally done. Denver, the person who prepared him, did a very masterful job and he never looked so beautiful, just the way I remember him. The funeral home itself does not look like "funereal", actually the lobby itself looks like a hotel. Everything is clean and the chapel for the viewing/service actually is very nice and can accommodate a lot of people if needed. David also helped me find the deacon to do the rosary the night before of the funeral, and the service was beautiful and very dignified. On the funeral day, David and his staff arranged everything in the church and for the mass and the subsequent burial. The whole ceremony was very solemn and smooth, thanks to David's promptness. Since David took care the church part also, I can concentrate to other things. I can't thank him enough for his professionalism, his cool headedness and his compassion so my beloved had the most dignified and solemn funeral as he deserved. read more

When my pops passed away last summer we kind of already knew where we would be going for the services and cremation. Cabot & Sons have been a family institution since Pasadena was still young. From the wake services to the organization of the event it was a pretty great send-off for my old man. Not to sound glib but if you're in need of services and you live in Pasadena or the surrounding areas then you should definitely check them out. Damn, I just read Daniel C's review below this one, so now y'all have a funny AND a serious positive review to base your opinions off of. See, it can't be all bad, right? read more

My father's ashes were handled by Cabot & Sons in 2009. When it was time to redistribute his ashes this year, Chris Connolly graciously arranged for the transfers to be done. Despite being very busy at that time, they were able to accomplish it the very next day and free of charge. This family owned business showed the utmost professionalism and loyalty to their clients. read more

I cannot speak highly enoough of Wendell Cabot, the Cabot family and everyone who worked there. In the past few years I had horrrible experiences with two mortuaries, and one that was fine, so I do have something to compare them to...However Cabot and Sons gave me the only peace I had during the whole process of losing my brother and arranging his services. They were kind, compassionate, generous, professional and helpful...beyond the norm....no pushing or taking advantage as is often the case. I am so grateful to have had them handle everything for me...from the cremation, to the service, to the reception in their facility...they took care of and provided everything for us, and then some. Thank you Wendell and family.... read more

The Cabot family is simply the best in the business. Unfortunately we've used them a couple times for my husband's grandparents and just this week for my father in law. David Cabot helped us through the whole process. We made an appointment for a Saturday to prepare ahead of time since my father in law wasn't doing well, but unfortunately he passed that Saturday before our appointment. We still made it to the appointment. Since he passed at his home they gave us as much time as we needed to say our goodbyes and let us choose the time at which he would be picked up. They're so respectful of this very difficult time, I mean they're just the best! Everything they did was asked ahead of time and they asked permission for everything, never assuming anything. They fulfilled every request we had. We had a very very huge turn out, I mean hundreds of people, for the whole thing and they handled it very professionally and patiently. I really appreciate that they are not pushy in any way. Thank you Cabot family! read more

Cabot & Sons is a business that really cares. It's refreshing to see a Mortuary that treats its Customers like Family. We have used there services twice and can truly say they are the most honest integrity base Mortuary. During your time of sorrow most companies take advantage of your grief, vulnerability and try to up sell you. They deliver excellent service and are reasonably price. I would highly recommend to use their services. Mr. Cabot & Wayne thank you for your professional and caring service yesterday for my best friends Grandmother, Ann Landry. read more

We met with John Cabot regarding arrangements for my father. John was professional, understanding, and comforting. At no point did we feel pressured or as if the contact was a sales event...quite the opposite. John handled the planning, arranging, and services from start to finish. We have nothing but good to say about our experience with Cabot & Sons during a very difficult time. read more

The staff is wonderful. David was extremely helpful, professional and compassionate. Thank you for assisting during a very difficult time and making this an easier process. read more

During a difficult time, Chris Cabot was super friendly and helpful. He guided us through the process and was very thorough. He treated us with patience and kindness. read more

These guys are fantastic, especially at such a challenging time. David was very helpful, understanding and knowledgeable. Talked me through the process and gave me options. I highly recommend them, particularly if you can do it in advance and not during a very emotional time. They even went out of their way to help me move my grandmothers ashes from one urn to another. read more

Went to a service at this place recently. Chapel is clean with big enough space, and the workers seem cordial and attentive. Parking is big enough with easy access to the 134 and 210 freeways. A big plus is that they have a separate reception area where you can bring drinks and food for people to partake. It has a good sized refrigerator, microwave and kitchen sink. It is far enough from the Chapel that you won't hear any loud noise coming from the reception area while people are praying or paying their respect to the deceased and the family of the deceased. I have been to several Funeral Homes from Whittier to Hollywood Hills, I cannot remember any of them having a set up like this. Kudos to the owners of Cabot & Sons for thinking about the traditions of other cultures where although not mandatory, friends and family of the deceased love ones, bring food and drinks to enjoy, as part of celebrating the life of their beloved departed. read more

We had a really wonderful experience with Chris Connolly and the folks at Cabot. Chris was unfailingly kind, responsive and helpful in a difficult situation. He stayed on top of everything. Most important - Chris and Cabot do not try to pressure you like you are in used car lot like some other mortuaries. Their prices are very reasonable and my family and I were 100% satisfied with the services. Highly recommended read more

We wanted a celebration of life service for our dad and Cabot & Sons was the perfect venue. They are located in a lovely part of Pasadena and there is nothing stark, grim or "funereal" about their premises. We worked with George from start to finish. His family has owned and operated the business for 90 years. George took charge and gently and compassionately helped us navigate through what could have been an overwhelming process. Cabot & Sons offers a staggering number of services to meet every need, and they really take care of every detail. Their prices are also reasonable and I found George to be so nice and easy to work with. He is a man of faith, and that offered me a lot of comfort and peace during the saddest of days. We held the service in the chapel and it was truly beautiful. The chapel itself has stained glass windows, two aisles of pews, and is beautifully painted. We had a dry run the day before, and on the morning of, we were allowed to come early to set up. Jesse from Cabot helped us set up. He even helped unload van after van loaded with flowers. (Cabot seamlessly handled all the flower deliveries that day!) We had access to the screen projector and AV system. Cabot also provided us with a podium with one mic and easels (for framed or mounted photos). However, we had to bring in our own keyboard and folding table (for the sign in area). We had singers but no extra mics were needed because the acoustics in the chapel were great. The chapel fills 140 people, with standing room out in the foyer (there is a speaker set up so you can hear the service going on inside. Also, the blinds can be drawn so you can look inside the chapel.) In short, my dad's service was absolutely beautiful and everything went smoothly. You could feel the presence of God and love in the room. We were happy that we could honor my dad and celebrate his new life in Heaven. We could not have done it without George and Cabot & Sons. Thank you guys, from the bottom of our heart! read more

Great service and very nice venue. I used their location for the funeral reception and it was very nice. Very easy going group of people. They have been in this business for a very long time now and there is a reason why they have 5 star ratings. read more

My mother died in September and in April I lost my oldest son from complications. My ex-husband called me to tell me which is really the first time we had talked in years. Then I got a call from Cabot telling me they needed my approval to cremate my son. I asked when the funeral would be held as I live in another state. He told me that needed to be worked out with my ex and due to the virus, they were doing things differently. He asked was I going to attend and I told him we would have to see what constrictions there were due to the virus. I never heard from again. My youngest child called me and told me that they had a service for my son and I was not informed of when it would be. I can't believe they never notified me! I could not say goodbye to my son. I wonder how they could do it without notifying the mother! Makes me sick. read more

I have been working with Cabot & Sons for some time now and they are always so helpful. Great customer service, Great prices and always doing whats best for there clients. If you want to be treated like you matter I recommend Cabot & Sons. read more

I have waited 24 hours after emailing a letter to Cabot and Sons about their impact on how we experienced the services for my father in law. Here is an excerpt from that letter: The tone of your voice, your facial expression and body language was that of a person who was angry, as if you were disgusted with us. You rushed us along and did not provide anything that even remotely resembled "personal service and professionalism that one should expect during such difficult and emotional time". Do you recognize this? You should. It's from your website. As I write this, I am still in shock. Our family has used your services for generations because of the special attention and support that your family has provided in the past. Mom and Dad respected you. My husband and I respected you as well. Our grief was already complicated with my brother in law's behavior. We did not expect it to be compounded by your bad behavior too. My heart is broken and all I can say is "Shame on you Sir". I think the fact that they did not respond says it all. read more

This place really went out of their way for me and my family. They are very professional and have great prices. The facility is new and beautiful and I would highly recommend this mortuary. read more

We recently lost our beloved mother and Cabot & Sons were there to help us make all of the arrangements. We were were helped by David Cabot who was professional and compassionate. He helped us through the entire process with patience and kindness. After meeting with David my sister are I both felt such peace and a sense of relief for the first time since our mother became ill. .This is not the first time Cabot & Sons were there for our family. 14 years ago when my father passed away in Las Vegas we called them at 11 o'clock on a Friday night to ask if it was possible to bring my father to Pasadena and have him buried with his other family members. We were assured that it was possible and they would take care of all the details which they did and we will forever be grateful. For my large extended family there is no other choice, Cabot & Sons have served our family for many losses of loved ones over the past forty years. Cabot & Sons are simply the best in the business, from our family to the Cabot family Thank you! read more

We had services for my mother-in-law at Cabot & Sons and we could not have been more pleased. They were warm, compassionate, flexible and understanding. Their prices were very reasonable and they were very understanding when it came to our budget. There were no hidden fees or charges. We hope we do not need to use them again soon, but hope they are still there when the need arises again. read more

I could not have believed how much a funeral home could help in difficult and tragic circumstances. George Cabot went beyond anything I would have expected. He saw me through all logistics and decisions. He dealt with other agencies on my behalf. He was unfailingly kind, intelligent and helpful. There was no pressure from anyone at Cabot and Sons about anything--just consideration for what was best for me. My calls were always answered and returned promptly, and everything Cabot staff said they would do, they actually did. The cordial and understanding attitude was extremely helpful to me and helped me get through a hard time period with such professionalism and genuine caring! read more

One of the most professional, kind and caring businesses I have ever dealt with. My father passed away unexpectedly and Cabot & Sons helped me and family through the entire process. They were understanding, comforting and never pushy. They made dealing with a very difficult time much, much easier. I would like to especially thank David Cabot for for treating me and family with the utmost kindness, patience and compassion. read more

I think it is fair to say that none of us look forward to dealing with death and all of the dealings associated with it. The folks at Cabot & Sons made my recent experience as close to a pleasure as it could be. David Cabot was courteous, sympathetic, helpful, respectful, and completely professional at every step of the way. The facility is recently renovated and absolutely beautiful. We had 85 guests for the funeral and the chapel fit them comfortably with room for quite a few more if we had needed the space. We also made use of the great reception room right there in the building, with a well-equipped kitchen and pleasant decor. These folks have been handling the details for people for many years and it shows. David provided answers to many questions and helped resolve some paperwork challenges on my part. Everyone we met and worked with was completely professional and helpful. They were even able to provide us with a pastor to handle the service and he was perfect. From flowers to official documents, everything was handled calmly and efficiently. And the cost ended up being less than I expected. There were no hidden fees and I feel I absolutely got my money's worth. Thank you, David, for all of your help. As much as I appreciate what you do, I do hope we don't have to meet again anytime too soon... read more

I worked with Chris Cabot today, who was helping with a problem I had as a result of work done by another funeral home. He was very personable, attentive and great to work with. He fixed a problem that he had no obligation to fix, speedily and with great care. I would definitely use Cabot & Sons in the future. read more

Cabot & Sons were great during our time of bereavement. They accommodated our Hindu priest and need for a ceremony and also the scattering of ashes. George Cabot was wonderful, comforting and professional. I would recommend them when you need someone. read more

I can't say enough to praise the services provided by Cabot and Sons. Ours was a Catholic service, and unlike the repressive and stern attitude of the vastly overpriced Calvary, their answer was "Yes, we can do that", to all our wishes. Wendell was a genuinely kindly and helpful "partner" in our planning, never prodding us in any direction, only offering ideas when we went blank. Their spacious facility evokes a feeling of gracious calm. We used their lovely chapel for the services, and elected to use their well-appointed reception room for the catered luncheon that followed. This made it so much easier and more convenient for our attendees. Everything went perfectly, and nearly our entire group of friends and family told us our mother would have been proud. Thank you, Cabot and Sons. read more

My Beloved Husband was doing well in skilled nursing. Then, a sudden, catastrophic health reversal occured, and he was gone. As prepared as I was for the end, it came as a shock. I must thank Cabot & Sons for their kind, insightful, highly professional support in helping me manage the funerary moments. Their astute knowledge and experience with the family's death experience is special. I recommend Cabot & Sons, and wish everyone well who benefits, as I did, from their exceptional work. God bless. read more

Thank you Cabot & Sons so much for all your help today, for your kindness, and beautiful service for my dear friend Eileen.

When my mom passed away, they were so helpful, kind, and accommodating. The pricing is very reasonable for the quality. We had a service in the chapel and a reception in the room in the back, and everything was lovely. They even had nice touches that we didn't think of, like putting tissues in the front pews. read more

I'm still in the middle of dealing with Cabot for my mother's cremation and paperwork. I will update this as events unfold and if the outcome is ok or not. All we needed was a simple cremation with no services. I met with Wendell Cabot to set things up as my mother was going downhill...and everything went very smoothly...it should only take a week. My mother passed away and I was told that everything should be done by Monday and I could pick everything up...paperwork, urn. Fine. So I call Wendell on Monday, he said papers are ready but urn is not...come on Tuesday. So I came on Tuesday and spoke to someone else for the 1st time as Wendell was not there. They could not find anything...no papers, no urn. They said cremations take 2 to 3 weeks normally. (What? Other reviews here said Neptune Society takes that long and that Cabot completed their cremation in 3 days.) It was a bit unnerving the disorganization I witnessed and change in info. I asked them if they were certain that my mother's body was not lost or something. They said that they just sent out my mother's body for cremation that day and I might get the urn by Friday. And I have to wait until tomorrow to find out what happened to the death certificates when Wendell is there. So weird. I will update this review upon completion of this experience. read more

My father passed away almost a month ago, and we chose Cabot & Sons. Christopher Cabot and the staff are so understanding and helped us through the whole process. They were companionate and provided excellent customer service. The chapel is very peaceful and the reception area is the nicest I've seen at any funeral home. Thank you Cabot & Sons for helping my family and I through everything. I recommend them 100%. read more