"Custom" cabinets does not equate with quality - at least not for Cabinets with Flair.
Jack built/installed cabinets in our kitchen, master bath, and hall bath in mid-2018. We paid premium dollars for these cabinets and have been thoroughly disappointed.
During and since the installation, we have had repeated complaints and Jack has been defensive about the challenges of the project but not about the quality. His "fixes" are inadequate. He admits to issues when shown photos and/or in person, but offers no more than long, defensive explanations of the issues...which do not get resolved. Now, 4 years later, I've had enough - it's time to post a negative review.
The latest issues are recurring problems with cabinet bumpers coming off, drawers misaligned, noisy/rough drawer glides, and the finish chipping, and he has now ignored my last message for 4 months, even though the prime contractor confirmed receipt and agreement with the issues.
In contrast, I also own a rental house in the Outer Banks and, more than 15 years ago replaced the cabinets with Lowes' Craft Maid cabinets and they have been perfect from the start. Even after suffering from a typically abusive weekly rental market, the cabinets look great, maintain their alignment, the bumpers are still in place, and the glides work flawlessly. In addition, the drawers are tongue-and-groove, as opposed to Jack's nailed construction.
Do NOT use Cabinets with Flair. Order from Home Depot, Lowes, or a reputable custom cabinet-maker. read more