Awesome Ride Service.. the price & experience was wonderful.. They were prompt & courteous, unlike…read moresome experiences we've had with other cabs.

I'm not giving them a half star I was told to call back 30 minutes erily an they never answered…read morelied to me an left my son standing outside if his job an I had to pay double for someone else to go get him

Okay I have called this cab 3 times now. No answer. How do you rate a taxi service when they don't…read moreeven answer the phone?

This is under new owners. Rates are good, nice drivers. Not to mention prompt, clean vehicles too…read more I'd recommend this company now for sure. Lonnie would be proud of these guys.

A little pricey but at least they come get you in a reasonable time. The drivers are ok, they don't…read moretalk much. Best through the morning weekdays. Weekend day driver not very friendly. However, they close really early though.

From the owner: A Arrow Cab is a full-service taxi cab company that has been proudly serving the vibrant community…read moreof Kingsport, TN for an impressive 25 years. Our extensive experience in the transportation industry has allowed us to build a strong reputation for reliability, safety, and exceptional customer service. We also offer Airport Shuttle service. We have a $12 minimum, with a $10 minimum for Veterans. We charge $3 per mile. Ask about our discounts! Please Call to schedule your Ride Service! Same Day Rides usually always available. Mention you found us on Yelp.

Bad service driver has attitude......................and wrong picture on ad fake personread more

I'd give negative stars if I could! Driver was extremely rude, her car reeked of Marijuana, and she…read morekept slurring her words and seemed like she was on something. And the wait times are horrific! If you're in the position to where you're needing rides to places, you're better off using the meoc bus or even the free transport from your insurance if you have it....her pricing is also bs too. Save yourself the hassle, the money, and the headaches and either take the bus or pony up for an actual, reputable taxi, not cr*ckhead Sally in her beater!

Amazing service! Highly recommend. Used them multiple times. Great service, on time, and very…read morecaring drivers. The cars were roomy and clean.

I found myself in a pinch as I had one of my very close family members stranded in a remote part of…read moreTennessee (Roan Mountain). I needed to get her to a bus station over an hour away from her location so she could make it back home to California. I first tried the usual ride hailing apps but found them to be unpredictable in fulfilling rides from that remote location which concerned me due to the necessity to be on schedule to make connections. I then turned to Yelp and used the "request quote" option to put the ride details out for bid. With a stroke of luck, Carolina Penn Transportation's owners Darrell & Tricia messaged me and offered a very competitive bid definitely inline with the competition. Darrell, in particular, stayed especially communicative throughout the process which gave me assurance. When the departure date arrived, Darrell again confirmed in the morning and his amazing driver, Tommy, arrived a half hour early in a very nice SUV so he could confirm the pickup location. Once confirmed, he moved to wait offsite stating to take your time and call him when ready. The ride was smooth and safe and upon arrival at the destination Tommy ensured my family member had all she needed and ensured her safety which I truly appreciated. I can't recommend this business enough and would recommend anyone who needs professional, reliable and family friendly transportation to give them a try! Thanks again Darrell and Tommy!