I have been buying from CCs for decades.
Last night I looked at a bracelet and was quoted a price by the two young men behind the desk. I said I would sleep on it.
I went back in this morning to buy said bracelet and there were two surly young women working behind the counter.
I asked them about the bracelet and the price she gave me was almost $300 MORE than the price I was quoted last night.
When I asked about the price difference, the younger of the two girls scoffed and said "well he obviously hasn't been working here long and doesn't know what he's doing."
They would not honor the price I was quoted last night.
As soon as they realized I was not going to buy the now several hundred dollar bracelet, they completely ignored me.
I asked to see another bracelet and begrudgingly Surly Jr. showed it to me.
I was taken aback and said "ok I'm leaving. Thank you!"
They didn't even reply, just looked at their phones.
So sad to write this review about a place I've been coming to for years.
Note to manager: you need some serious employee training in customer service.
Btw, I gave my business to another store. read more