All the staff were very nice and professional. Ameera helped us get our new front door design!read more

I think they should work on their costumer service. I drove an hour to place an order and arrived…read more20 mins before they closed. Instead of assisting me, she was on a phone. In a last minute when I got a quote and wanted to place an order, they said "come tomorrow, we are closed!". I mean wtf??? I came on time, I was ready just to pay and place an order, but they simply refused. Service itself was super rude! I would not recommend this business!

We have used South Bay Materials for our home for a number of years. We have mulch delivered to our…read morehome in Campbell every other year and have been so impressed by the quality of your products and the service we have received. We first heard about South Bay Materials following the recommendation of the company that put in our landscaping. The professionals who work in the office are so helpful, knowledgeable and kind! The communication regarding delivery is great and the drivers are careful, professional and friendly. The materials are as described, clean and high quality. We would recommend your company highly to everyone! Diana Jonathans

Bought some bark and soil for the garden. Mikel brought the soil, and very professionally and…read morecarefully , through a narrow gate opening , drove the truck and put the soil where we wanted. We thought it's impossible ! Definitely will order from them again when needed. Ten stars!!

Was excited to find a lumberyard open on weekends that wasn't Home Depot. Got there, and the people…read morewere very friendly and helpful for the basics, but I wouldn't go there to ask actual technical questions about wood or building. I did going expecting it would have a better selection of lumber at better prices than Home Depot. Unfortunately, that was not the case. They had a lot of wood suitable for construction but not for woodworking. They really had only one type of plywood with any kind of nice surface. Mostly have OSB, CDX, and only one type with a sanded finish. And that was almost $10 more per sheet than what I could get at Home Depot. No Birch or other quality plywood ether. I did purchase about 4 sheets just to check them and then went to Home Depot and got the remaining 11 sheets I needed. It was less expensive and there was significantly more choice for plywood other than OSB, CDS, etc.

I recently had an amazing experience with Ren! She helped me with an issue I was having and…read moredelivered the most exceptional service ever! She went above and beyond! Her communication was absolutely outstanding! Her friendliness is very hard to come by when it comes to retail especially with the effort she puts into for her customers! I would highly suggest coming here due to Rens service! She deserves the most and a promotion is the least they can do for her to show their appreciation and support for such an incredible employee that's an asset to the company!

It is our first time doing home improvement and buying windows and doors. Our knowledge is very…read morelimited. However, Shawn is amazing!! He walks us through and he explains everything in details to let us understand what the options are and why certain options do not meet our needs. He is quick and responsive. Even when I change the size last minute after I just put in order, he is so patient and nice to ask the window/door company for the change for me. He also explains the process of delivery and let us be aware of what to expect and what to avoid when we receive the package. Thank you Shawn!! I will definitely recommend him to my friends and anyone who needs help with finding a good fit to their home.

EDIT: Vanessa, I'll be happy to amend this when we actually get our refund for the door we already…read morereturned to you. Calling our contractor to complain about an honest review, after many unanswered calls/texts/emails for the refund, isn't a good look. --- Our contractor sent us here to look at doors. We did look at what they had but when I asked about custom options for things like wood color and lite options, the sales person just told us to look at options on the manufacturer websites. We spec'ed out our door from the manufacturer website of the one we liked from their showroom, ordered it in October. They installed a temporary blank door on our addition so we would have a secure entrance to our home. I think we had it by December, and our painters applied multiple beautiful clear coats to this beautiful cherry door, but when it came time to install it, it was discovered that FMD milled the hinges in the wrong place, even though they had the measurements for placement from installing the temporary door. There would have been stucco work and painting to the new construction to make the wrong hinge placement work, so they reordered the door. 6 weeks was their estimate, should have been mid April. End of May we finally received the replacement door after weeks and weeks of "next week" and "by the end of the week", and immediately noticed upon delivery (which was last minute, outside of business hours, lucky I was home to receive it!) there were problems. There were extra holes drilled on either side of the hinges, 6 total, filled in sloppily with non-matching filler, like meant to match oak or something, not the cherry door. Apparently it was for the hinge template? The first door we received did not have these holes... "Staining/painting you won't notice." except we aren't staining or painting this beautiful cherry door we paid a premium for! I probably could have lived with it if they fixed the filler to match, it's just on the side by the hinges and waiting another 3 months for yet another replacement door wasn't what I wanted to be doing, but they messed up milling the holes for the handle and lock, there were 1/2 inch chips of wood removed from the top layer finish of the door, beyond what our door handle would cover up. They had ruined a gorgeous $5300 door. Our contractor returned the 2nd door they messed up, and they happily took it, but then ghosted him as he tried repeatedly (call, text, email) to get the actual refund for the returned door...it's been weeks. Oh and they delivered one of our interior doors with a large hole in it, like they had dropped it or something, and refused to accept the return ("you accepted delivery, you probably damaged it!"). We had purchased an additional 6 premium interior doors from them and that was the customer service they treated us with? Bridge burned, our contractor got that interior door remade by a different distributor. Stay away from them. Their customer service is awful, their workmanship is terrible, they are flaky and unreliable with their timelines.

Price for materials is reasonable. This is my go to place when it comes to landscaping materialsread more

This place is the best. I remodeled 6 years ago and they were so helpful. Today Georgia!!! I needed…read morea match for a broken paver and.. Done! Her help made my day. Saved me a lot of time!

We need to renovate three bathrooms and the task of picking bathroom tiles and flooring is just…read morevery overwhelming. I initially visited Bullnose late on a Saturday, but quickly realized I hadn't allowed myself enough time to properly explore all the options. The store was very busy, and although the staff were helpful, it was clear they were inundated. Feeling lost, I decided to returned on a quieter Thursday morning and was helped by Trish, who was amazing. She was calm, patient, and offered thoughtful, helpful suggestions. I shared some AI-generated inspiration photos with her, and she immediately understood my vision. She guided me through selecting the perfect shades of taupe, beige, and greige, making the process feel manageable and even enjoyable. I walked away with all my tiles and flooring ordered for all three bathroom. I'm thrilled with the selections and can't wait to see the finished spaces come to life.

I recently remodeled my two bathrooms and visited multiple tile stores before finally finding…read moreBullnose Tile They have all kinds of beautiful stone selections. On top of that, all of the staff members are very friendly and helpful. Trish, who assisted me, was very patient and helped me a lot by giving me great ideas throughout the process. They have two locations, one in San Jose and one in Morgan Hill, which is very convenient if you want to pick something up or visit their showroom. I would highly recommend this store.

We had a lot of extra tiles from a kitchen remodel that we couldn't return to the original store…read more So we brought them to Building Resources. They were very happy to get so many new boxed tiles. It was a win all around. This place makes it very easy to donate good building supplies. Also, they are friendly and make everything work smoothly and easily.

This place is a wonderland of home supplies you're looking for and everything you never knew you…read morewanted. Perfect stop for hard to find Victorian fixtures, from light switches to door knobs. I scored a $25 solid brass pendant light, 100 yr old matching door for my home, glass door knob, and some beautiful blue stones for the garden. They take donations, you get a receipt for your taxes. Need a toilet? How about 50 of them? Fireplace frames, chandeliers, patio furniture, sinks, mannequins (a must have for the home), boxes & boxes of tile. Every time I go it's a relief that they haven't been kicked out by a developer.

Quality/Quantity - They specialize in wood, hence the name…read more.. Our current project calls for SPC, or LVP, which they have also in the second showroom; see pictures. Huge selection, it can get overwhelming. Atmosphere - Two showrooms. One for wood, the other for "others" + their warehouse. See pictures. Open 7 days a week from 10am to 4pm or 6pm, see picture, Yelp, or their website. Plenty of parking. Service - 5 stars! Prince has 5+ years working here and gave us a good education. He shared current, past, and future trends, etc. Almost an information overload, lol. Price - Reasonably priced compared with their competitors. Owner Comment - Congrats on all your success.

The store has lots of great floor options and has great demo for their floors. Price is competitive…read moreand offer refund on unopened boxes. Julie was very helpful in finding the right option for us.

My go to for roofing supplies. Great dispatcher, Manny. Love my sales rep JD - I appreciate your…read moreefforts and follow through. They have been a good partner for many years. Long overdue review.

Horrible customer service, Take forever to give materials to…read moreus, Also We usually shop here for our business, they have very bad customer service inside as well, one of the was doble charging me materials twice, today 01/17/2025 even when I was there in front of them explaining this issue, I would highly recommend contractors that shop here to doble check on this business they can easyly be still from you without even knowing. I would Not recommend this store to anyone at all.

This is a big store and you can check out their products online as well…read more Our contractor recommended this place as he has an account there with deep discount that can be passed onto the customers. They have a variety of tile selections and most of them were imported from Italy or Spain which with better quality there's less yield loss, hence you can buy less. Some of the special priced items have longer lead times, so make sure you double check with them. We didn't enjoy the process as much as with other shops because of 3 reasons. First of all, our sales contact was quite unavailable on the weekends or even Friday afternoons, so we had a hard time scheduling with her. But if you just walk in and ask for help from the front desk, they will assign someone to help. The second issue we found was the inconsistency of product introductions. We were worried about slippery tiles in the shower, our sales contact suggested us to focus on the tiles that have a special coating. The second sales person we talked to said the special coating was only for outdoor use, using the gauge lines between tiles is good enough to prevent slipping. Thirdly, after we got the quote, we couldn't place the order into the system with our contractor's discount; only that appointed sales person could do. Luckily we could get the rest of the process done via email and she sent out a link for me to make payment. If you have a Rakuten cash back app and pay online, I think you get the cash back as well.

There was an amazing selection of high quality tile. The customer service was great. We had Adam as…read moreour associate and he was phenomenal. Incredibly patient and provided 5-star customer service. We highly recommend him! I should also add that the associates at this store demonstrate poise and grace, even when getting screamed at. Unfortunately when we were in the store today, we witnessed a customer yelling at and berating an employee, a customer, and the store manager. She stated that she was part of a group of investors who flip houses and that she has spent so much money at the store, so she was entitled to certain things and bypassing rules other customers follow. I have never seen such poor customer behavior and yet Adam (our associate) and Andrew (the manager) reacted calmly and tried to de-escalate the situation despite this entitled customer's tantrum. I, along with other customers, were complimentary of the ability of the associates to keep their cool in spite of the behavior exhibited towards them.