Tim is amazing. He goes above and beyond for his clientele. His customer service exceeds all…read moreexpectations and Trina is the best CSR. I love working with them.

Great people to work with! We had a claim last month, and everything was resolved with ease. I love…read morethat we are saving some money, but even more that we are well taken care of.

Horrible insurance company! Waypoint Insurance (formally Allwest Insurance ) sold me the policy so…read morenever bothered checking reviews. Sure I might save a couple bucks on premium but as soon as I had a claim, , its' deny, deny, deny! I was hit on the front passenger side which completely ripped off the whole front covering, it looked like a sci-fi android character that had it's face ripped off exposing all the inner structures, wiring, etc. It broke the windshield washer reservoir and busted the headlight that had been replaced about a year earlier after someone backed into it. The driver reported it as his fault 100%. But they denied the claim completely as there previous scuff marks and dings on the bumper cover. I even told them I didn't need it completely repaired/painted and just wanted the washer reservoir and headlight replaced- around $400 for parts. Nope, it was just denied. I see now why they only have 3 stars!

Amazing customer service! Nice people! Very knowledgeable. Anytime I've called in, they all have…read moregone above and beyond to exceed my expectations. Can't go wrong with these guys!

Jordan Spicer and Farm Bureau Financial Services and their impressive support team have been a…read moregreat addition to our business. We have better insurance coverage by far and a lower cost overall, than we were paying. The service has been extremely responsive. We thank Jordan and his wonderful Farm Bureau Team for their kindness, support and extra mile service in helping us be a better protected business and individuals! I strongly recommend you check Farm Bureau out, they will not disappoint you! jordan.spicer@fbfs.com www.JordanSpicer.com (801) 217-9461

From the owner: At Farm Bureau Financial Services, we provide insurance and financial services to individuals and…read morefamilies. When you work with us, you can feel confident knowing your family, home, cars and financial future are covered. It's your future. Let's protect it. ®

Kaden and Alyssa are incredibly helpful and always on the ball with my family's insurance needs…read more Whenever I need something, they are there to help. I have been with these guys for quite awhile now and thought that others deserve to know how committed they are. I can't imagine that they wouldn't go the extra mile for others like they do for our family. Give them a shot and be fair to them when comparing prices. They will help you out!

I love this agency! They have taken such good care of me and my policies. They actually explain…read morecoverages and don't try to talk you into things you do not need! Highly recommend! *****

Rusti has been my insurance agent for years. She always answers any questions I have about my…read morecoverage and always answers her phone.

Sometimes you meet a business owner who gives it their all. Rusti left no stone un-turned in her…read moreeffort to not only save our family money for our insurance needs, but to improve the quality of insurance provided. She made sure she understood our needs and family situation (teenage drivers!) and worked accordingly. Thanks Rusti!!!

I went to another Insurance company because of Work Benefits, after a while I came back. I love…read moreAllstate and Shamra Spencer. No games No hassle. Love the reminders of payments and other things. I had two incidents last year and both could have been a mess, they were no mess no worry's in the hands of Allstate.

I have my life insurance with Shamra & she does a fabulous job! Always very knowledgeable and is…read morequick to get back with me. Recommended to both my parents who also love this office.

Jason and his staff are awsome been using state farm most if my life great people always keeps me…read morenotified of changes and have been a great insurance company to work with highly recommend!

I had insurance through them for almost ten years (along with most of my family members). Money was…read moregetting tight so I needed to switch to a cheaper insurance company. I cancelled with Jason on December 10, 2014. I noted in my records the day and time of our conversation. He said he would take care of cancelling my auto insurance policy. Months later I find that they have still been taking money out. Okay, 'no big deal,' I thought. I would just call them up and get the money refunded. Well, he said that he could only give me back money for the last 30 days! He also said that there was absolutely nothing he could do. Then he had the nerve to ask me, "Why didn't you notice that we were stealing from you sooner?" (not the exact words of course). This is unacceptable service. If I had made a mistake like that I would have refunded the person with my own pocket if I had to, but I guess to each his own. They were okay for a long time but I would highly recommend going somewhere else after this problem.

The best and extremely nice and pleasant every time I need help from my insurance company. never…read moretoo busy to make time to make me feel like there's someone who cares in my time of need when I have a disaster of my own. walking me through the steps and helping me process my claim. helping me take care of what I love my house and my vehicles. One of my favorite things is walking in there and them always having time for me.

Worst customer service ever so this summer my girls and I were trying to look for a building and…read moregiven the fact that I've had State Farm for years we walked into State Farm and my girls and asked for a water bottle and not to only be treated rudely they also refused water bottles as my daughter was not doing so good that day and refused the bathroom and we're talking 100° weather ! They pissed me ofc so bad after 9 years of there service I went to Allstate and much better service and quotes ! 80 bucks for full coverage on two cars at state farm 300 lmao there A joke all around ! Don't waste your time or effort with these people go to Allstate