Amazing experience. We adopted a healthy, smart, handsome Italian Greyhound puppy. He brought so…read moremuch happiness, joy, laughter and love into our family. Mr. Charles, the owner, he's amazing. He's keeping the place clean and the puppies are well-cared for. Thank you very much!

It's taken me a while and several visits to write this review, so I feel I have a good grasp on the…read morecare. My background is in Vet Med - I've been a licensed Vet Tech for 30+ years, working in specialty medicine and academia. So I know the questions to ask, and I did A LOT of research before landing on VVet. I had just moved to the area and knew no one!! They came recommended to me when I started researching and asking other colleagues, "Who do you know in the Knoxville area that is at a great general practice?" This clinic came up a few times, and a few names were dropped. So I read up on the doctors' names given and chose Dr. Dugan. I've had all three of my pets seen there. The first was my soul dog, Ember, who had CKD (chronic kidney disease). She was the reason I needed to find a practice ASAP when I arrived here. She required monthly evaluations and more frequent ones at the end. Dr. Dugan was patient with me, the high detail very stressed Moma. She and her team did almost everything in the room with me. She was gentle with my kids, got down on the ground to ease their anxiety, and gave me time for all my many questions. Her assistants were also gentle and nice. When the worst day of my life came, I wanted to spend the day with my girl and schedule the euthanasia at the end of the day. I was told she unfortunately wouldn't be available at that time, but another doctor could fit me in that evening. I, of course, had to accept that fact because I wanted that time with her that day, but knew it couldn't wait over the weekend. But when I arrived, she and her assistant had made themselves available. Knowing my girl wouldn't have to see an unfamiliar face meant the world to me. They were both kind and compassionate and were willing to accommodate my requests of not coming into the clinic to perform the euthanasia, so we could stay outside in a familiar setting my dog loved (in the car). It was raining, and they still did it!! This is a 5-star service! Since then, my boys (cat and dog) have both needed some care, and each time the service has been great! I had to use Dr. Morrison for one urgent visit, and she, too, was patient and caring with my pup. I'm glad they were recommended to me for general care.

Money hungry vets. Be prepared to overpay for everything. Also, they recently changed their policy…read moreon prescriptions - they won't approve them for some of the major suppliers and force you to purchase thru their store at a higher price. The reason they switched wasn't out of love for your animals or to make medications more easily accessible, quite the oppositein fact, they did it to make more money while at the same time inconveniencing you. Additionally, I think they may have been breaking the law thru unethical sales and marketing tactics. Hardin Valley was basically intercepting orders you place with Chewy, and trying to force you into purchasing them from their new online store. This is not good.

We take our dog and cat here. My dog is a bit of a problem child. They treat him with much care and…read morelove. I highly recommend this vet. We have never had anything, but great care and advice from them.

Dr.B and Mercedes, thank you for everything. I brought in my cat, Cake, not knowing it was her time…read moreto go to heaven. And the staff was very comforting, respectful and kind to my self and to Cake for her last minutes. I looked through the window into the employees area to see Mercedes being so gentle with and petting Cake. They love animals and care for their patients at Central Vet, and I'd recommend them to anybody. They were very informative, and open with the costs and what was suspected to be going on with Cake. Such a sad time made easier because of Central Vet. Update. They sent copies of my Cake's paw prints along with the cutest card with handwritten condolences ... so sweet !!!

UPDATE: They now are emailing me medical records that are not even my pets...this place is…read moreINCOMPETENT. Stay Clear of this Facility: Dr Patterson, one of the owners is the most condescending joke of a Veterinarian. Because I voiced my disagreements or disdain on several procedures, his apparent god-complex could not handle the criticism. I had been going to this clinic for almost 2 years. In that time, most diagnoses that have been made on my cats were suggested by ME, not the doctor, only to find out that I was right. Meds have been prescribed at the wrong dosage and with other meds that should not be taken together, but not told to me. Procedures were done without discussing cost or approval. The final straw is that I recently lost my 17.5 year old very healthy cat due to their negligence. Patterson claims they followed "protocol", yet PROTOCOL is the very BASICS of care, not the highest of care. I asked for a STAT Pathology report on a tumor removal and was ignored, thus causing my cat to have an additional surgery, within a week, that was unnecessary. She also was getting necrosis in her tongue and I was told on two consecutive days that she was fine and that the discoloration was from possible bruising, not considering that it was necrotizing (Dr Truitt). She had to get that part of her tongue amputated and died 5 days later. Had I received the pathology results on that day, she would not have gone through the second surgery, as she was confirmed with cancer. When I discussed the sequential problems, I was told that all PROTOCOLS were followed. That is simply a LAZY and LACKLUSTER statement. They are trying so hard to make more money and losing all care for the animals we bring to them. Since my personal Vet (who tried to step outside Protocols) is leaving, I received a letter in my email today stating that they were terminating services with me. They don't want to deal with the neglect and malpractice they gave to my little girl. I would RUN from this clinic and never look back. The service has become garbage, as trying to leave messages and make appointments has become like pulling teeth. They have many office staffers (new ones) that are clueless as to what they are doing, yet Patterson "stands behind his staff". Let's see what happens when this clinic is closed down from his poor attitude and service. Again, my opinion is to RUN from this CLINIC.

Amazing staff!! Went in for two cats for a physical and was in and out, easy scheduling!…read more You can tell how much this staff appreciates you and you fur baby's!! 10/10.

Have come here first for many of my pet's needs. Sometimes they require full service care from…read moreelsewhere, but Petwell was there for me when i couldnt afford a primary vet for my animals. exams, ear infections, regular visits and other non-emergent low to medium priority issues are taken care of with love and attention at a low price. My dog Naya greatly appreciated having her ear infection fixed here!

We are thrilled with the care and service at AWRC and Dr. Meiers on our first visit today. From…read morethe phone call to set up an appointment (clearly a smile on Kelsey's face), to entering the office where everyone smiled and greeted the pups as they were helping us or passing by, to the intake and careful blood draws by Magena to the thorough exam and clear discussion by Dr. Meier's, we are very pleased. And it made us feel so comfortable to see the vet on the floor with the pups, loving on them prior to the exam. Having a desire to be more holistic with our dogs, this is the perfect fit with their care and expertise. We are so very happy with this practice! Thank you team!!

How about answering someone who paid $$$$ and ended up with a dead dog? Just compassion or anything…read morewould have been expected. If they are responsible to this they should take credit and explain to me why the vet could not find swollen lymph node before the treatment? I paid hundreds of dollars for Pittman to check him over before the treatment.

Wouldn't recommend. My wife took one of our cats here because there was a bloody wound in front of…read morehis ear. They misdiagnosed him and told us it was fine to take his cone off that we put on him to stop him from making it worse. Well it certainly got worse after we took the cone off and he scratched it to oblivion. Looking closely you can tell there is an unusual lump or cyst there and that's the reason he's scratching. Not only did they charge us but made the problem worse, and will probably try to charge us again to find out how they messed up.

I tried this vet out with my puppy. I have usually always taken my pups to Banfield but I decided…read moreto try this place based on recommendations on Facebook. The first couple of visits went well and I liked that they gave my pup treats when they were giving him his vaccines. However the last 3 visits I was done with this place. First of the last 3 I waited for an hour and a half before being placed in a room, the second of the last 3 I waited for over 2 hours for a room. The last of the 3 I waited for over 3 hours to be placed in a room. I was 100% fed up. If people have appointments don't over schedule. It really made me angry that I had to wait so long and there was no acknowledgement that I been there patiently waiting for so long, which must mean it happens all the time. I never got an apology or even a question to why I hadn't returned but time is valuable and I will not waste my life away sitting waiting. At Banfield I'm in a room usually within the minute I arrive, which means they don't over schedule. There were other people waiting with me @ Cedar Bluff that looked just as fed up. I understand that they might be a decent vet clinic but with my experiences I get better service and one-on-one time with my pups at Banfield and pay a lot less. So if you find yourself in a similar situation go check out Banfield bc this place was overrated to me. Cheers & Enjoy!

Do NOT take your pets here. Front staff is clueless, vets don't know what they are doing and quite…read morehonestly if you value not being frustrated, this is the best decision you will make. They mess up records, don't know what end is up every time, and vets aren't qualified to handle your pets. Can't give zero stars or I would. Not a habitual complainer or otherwise, they are just that bad and making a review like this known is only way to maybe get them to do better. They are awful!!!

I came here twice and I had appointments. I still had to wait 1 more hour to have my cat…read morevaccinated, nothing crazy and I had to wait another hour to check out. They are very slow.

I've been going here for 2-3 years and have nothing but good things to say. They always take care…read moreof my cat Jasper, every single staff member is as nice as can be, and they have so many great resources and recommendations. I've noticed some fees are (slightly) more expensive than a few clinics down the road, but I would rather pay a little more knowing my vet truly cares and isn't just trying to rush me out the door and make money. There was some recent miscommunication with a payment for a procedure and the staff was very quick to reach out to me and work things out when they honestly could have just told me "tough luck"! I really appreciated that. I adopted my cat when I first moved here and didn't know anyone, he means the world to me. He is getting older and we are pretty frequent customers and I can't tell you how priceless it is to have a place that keeps him healthy.

I can't say enough about this clinic. They are the most caring, professional, knowledgeable vets…read morein Knoxville. After moving here and trying a few different places I'm so happy to have found Forest Park Clinic. They were recommended after an emergency situation at UT vet clinic as a great follow up Dr.. Very reasonable prices. No unnecessary gouging like so many do these days. They have the pets best interest in all decisions. Thank you Forest Park.

Kind, caring, professional. It's was tough, and…read moreheartbreaking. They honestly cared. May God bless them.

We took our cat there in November. They estimated the cost to between 2500 and 3500. He was there…read morefor 5 days and the cost was 8000.00 . We left there with no answers and my cat passed away 2 months later. They could not tell us what was wrong with him. We are beyond devastated. My cat came home from there looking extremely malnourished. He by no means, looked that way going in. He continued to decline after leaving there. Never will I take another animal there.

Do not take you pet to this business. I took my cats for a yearly exam and vaccines $530 okay it…read moreis what it is fine. Two weeks later they had to go back for booster shots $216!!! They charged me $60 to take my cats temperature which they insisted was necessary before they could give booster shots. Completely unnecessary. This business will do everything they can to charge you as much as they can get out of you. Look elsewhere for a vet these are not your people.

We have taken our new puppy and one of our cats here. Excellent customer service with…read morecompetitive/fair pricing. We are very happy!