Extremely disappointed with South Party Rental Company of West Palm Beach. I booked and paid in…read morefull months in advance for my Christmas Eve event. My tables and chairs were not delivered as promised, which was two days before the event and the company was completely unreachable no calls returned, no emergency contact, and no response on social media. With no updates and my event at risk, I was forced to hire another company and pay in full. South Party Rental finally showed up at noon on the day of the event, which was two days after the scheduled delivery and after I had already secured replacements. This is a clear breach of contract and highly unprofessional. I do not recommend this company. I am currently waiting for a refund!

This company was recommended to me by Absolute Party Rental. South Party Rental was a great…read morerecommendation. I rented a tent and a lounge set. The communication was impeccable. On the day of set up, the crew asked us did we had lights to put under the tent and I replied no, he said don't worry I have some in the truck. The crew was wonderful. I will be using them again.

If I could give them 10 stars I would.. from the moment I called them to get a quote they were…read moreextremely helpful. The day of the delivery I realized the bounce house that I had requested will not fit in my yard, Steven was amazing he called around until he found another vendor that was able to accommodate a bounce house to fit in my yard. He went above and beyond when he stayed in touch with me until the bounce house was delivered to make sure that it was done as promised (all this was done on a Friday evening). They truly care about their customers and it shows, I will definitely be using them again. Thank you Steven

What's more valuable than a satisfied customer? ...Apparently a snow cone machine…read more Literally, in the last 10 minutes All Smiles Events customer service went from a 5 to a 1. Steven and his helper did a great job building the tents, and worked with a limited space to get the job done. My son's party turned out beautifully with the exception of one hitch, the snow machine didn't work. No biggie. When the party supplies were delivered and installed, Steven forgot the snow cone machine on the truck and we didn't even notice or care when he brought it back. It was included in the package so we took it. I wish he would've left it on the truck! The snow machine power button fell off as soon as we touched it and so we never used it. When they came to pick up the equipment, we mentioned it to him. I even said, "Don't worry about a refund, it's fine." Instead, he charged us $180 for a broken button on a snow cone machine!!! He cited the contract which states that all broken items must be replaced at full retail price. He said that we should've called the day of the event and if he couldn't replace it then, he would refund us the charge for the snow cone machine. I repeat, he wanted me to call him, during the party, while I was hosting and most importantly enjoying my son's smiling face during his big day. I'm sorry, Steven. I did care to time out of my son's birthday party to talk to you about a broken snow cone machine nobody wanted to use. Every company has the opportunity to be truly worth a damn. To earn their references and recommendations and build their reputation. Steven had that moment and chose to charge us an arbitrary amount (which he admitted to) that we had to take our if our son's birthday money stash. We provided him back with his opened bottles of syrups and 50 paper cups to prove to him that it wasn't ever used. He didn't care. He wanted his money. For all I know, they deliver broken snow cone machines for a living. If you do choose to use this party rental company, please have them test it in your home. Have them touch every single button and flip every single switch. While they might have better prices when compared to other companies, cheap things turn out to costly in the end.

I loved ordering from this company all the time, last year was a disaster, I ordered the two story…read morewater slide, it was full of cuts, full of sand, leaking air all day, and it fell down while we are sliding, the employees were no where to found. When I called the office, they said will call you to discuss. This year I am taking my money to a business that appreciates me.

Just rented from them a bounce house, tables, chairs & tent. It was an easy process to call and…read moreorder. I paid with a credit card. Delivery was done on time as promised. Tables & chairs were clean and not falling apart. The bounce house was also clean. Good company that I will use for the future. Money was well worth it.

My daughter decided at 5pm a day prior to her birthday (as I was getting ready for work ) that she…read morewould like to have a bounce house even though there would be no party. I searched frantically through rental companies and found a local one, taking a deep breath I called praying I could fulfill this birthday wish and VOILA!!! Action Bounce and Slide was so professional! We booked within minutes, the Princess's very own castle arrived the next day on time and was sanitized right in front of me I highly recommend! Thank you!

Had a wonderful experience with Action Bounce & Slide. Called them last minute in a panic for a…read morebounce house on a Friday night & they were able to supply a beautiful castle bounce house for the next day! Anthony was extremely professional, arriving on time and as promised. Communicated with me the whole time and was very courteous. I highly recommend Action Bounce & Slide and I plan to use them in the future! Thanks!