Complete failure! We called these guys over a week in advance. Voice mail was not returned. Called at the end of the day, owner answered said he was done working for the day and to call him in the morning. Called next morning, no answer, called at lunch no answer and no call back, called 3rd time he forgot all about me and said sorry offering us a discount but that we would have to rent the item for the entire weekend but to rest assured he could get it to us by Friday for the party. All he needed was to call back and confirm card details with my boss. Boss never go the call. We called back again got the assistant and they said they never heard anything about this but would talk to the owner. Owner told the assistant that he decided not to go forward with our agreement and that we should look elsewhere. THE DAY BEFORE THE PARTY!! Absolutely the worst. Do NOT pay any deposits for these guys they will take it and run. Go to anyone, I mean ANYONE else than here. read more