Took excellent care of my father and were so great with the needs of our family! Couldn't have…read moreasked for a kinder or better experience!

Wonderful people and Bryce and Sharon truly helped me in my time of need. Thank you Brycegread more

Kind, patient, and empathetic from the start of the process all the way to the finish. Russell…read moreexplained the details patiently in a clear manner even answering my questions before I asked them. Mandy and Dominic also walked us through every step and accomplished everything that the family requested. We never felt rushed or that they didn't care. With painful emotions we had during this time, they kindly handled what needed to be done like a caring friends.

We called Owens Livingston for funeral arrangements for my dear Grandmother, we had the help of…read moreRussell Hall. From when he arrived to pick her up, until we laid her down. Russell went above and beyond my expectations. When we lost our mother two years ago, I would have chosen Owens over the other place we used. It was because of Russell that made this whole funeral more bearable. He helped load the flowers without asking, he straightened the blanket to make it more presentable, and he was out there helping with lowering her down. This was only a glimpse of all that he did. I would highly recommend this place to anyone on the mountain. Ask for Russell. He deserves 10+stars. Thank you Russell! From my whole family.

On behalf of the Cemel family, we want to express our sincere gratitude for the exceptional care…read moreand support you provided during the recent cremation arrangements for Deborah Ann Cemel. Your understanding and willingness to accommodate our wishes - Deborah's wedding ring - allowed us to celebrate Mrs. Cemel's life with dignity and respect. Thank you once again for your invaluable service.

From the owner: Families that choose Silver Creek Mortuary and Crematory, will experience our warm and caring…read moreservice, beautiful facilities, transparency & trustworthiness and our gentleness in our prices, actions and words.

Everyone at Silver Creek Mortuary were kind and respectful in caring for my mother. They were able…read moreto find a plot my mother had purchased several years ago, quickly. Bill was very helpful in presenting us with all our options. Initial we worked with the Taylor location, but once we learned that the plot was in Lakeside, we chose to have the viewing at the Pinetop location. Jill worked with us to build my mothers memorial video of pictures put to music of choice and provided us with three thumb drives. Caring and quality service was provided. Thank you!

Jason of Silver Creek Mortuary handled our fathers burial and services and he did such a great job…read more I appreciate his compassion, tenderness and the professional manner in which he handled such a sensitive time.

These folks are incredible. Kind, sensitive, knowledgeable…read more They did a wonderful job taking care of my mom's arrangements. It made a huge difference to me that they are family owned. The person who helps you to choose the casket is the same person who will care for your loved ones remains. I cannot speak highly enough for Vickie and all who assisted during this very difficult time.

There's only so much that you can really say about a cemetery/funeral home, right?…read more Well..... The grounds are well kept, there is plenty of parking, and most of the staff is very compassionate and friendly. I will mention that one receptionist in particular was very rude to my mother when we arrived. My Mom began to make her way toward the service we were attending and the woman at the front desk was very snippy with my Mom and told her not to go near the room where the service was being held. She said "It's not ready yet, the family is still setting up!!" My mom asked if she could just sit on the chairs outside the chapel and wait for them to finish setting up, the lady said "NO" with lots of attitude and frustration. I was completely beside myself on that type of behavior! So we sat in the front lobby on the chairs provided. There are 4 chairs in the main lobby, which suited our needs. Just when I thought I had already seen it all, the same woman gets up from her desk and storms over to the chapel area where the service would be held.... Muttering under her breath, walking briskly, and pulls the doors closed... Then continues back to her desk to sit down. I'm not sure if this is her normal behavior, but it could be argued that her personality type doesn't exactly jive with the typical crowd that attend a funeral home.... They also offer water bottles to guests & have a snack machine in the lobby. There are several rooms available for funeral services, which are spacious and comfortable. I will say that I was surprised to see that the pews are not bolted into the floor... I used the back of the pew to help myself up after a service & it disturbed the bench in front of me... That was embarrassing. All in all, the place is exactly what you'd expect. Aside from the rude woman that greets you as you enter the building. We have many relatives that are buried here & others that have been cremated. Aside from Fridays experience, I have never had a complaint about my encounters here.

I would highly recommend. We contacted a few different places and this was the only one where the…read moreperson who answered did not seem like a greedy salesman. They were caring and compassionate throughout the entire process. There was a mixup at the ME office and they worked diligently to get them to fix the error. This also put us in a time crunch but Ascend was able to efficiently cremate and release the remains to us on time. So very thankful for them and their effort. They made things much easier on us by handling everything in a caring compassionate way

Overall, our experience was good. Staff were at times slow to get back to you to answer questions…read more It is better to respond to the general e-mail address for them as responding to individual e-mail addresses within the organization several times went unanswered. Good coordination with the Donor Network but would have liked to have known where our loved one was in this process and where his body was (at the cremation site, Donor agency, etc.). Service requested was completed. Got death certificates as needed in a timely manner.

During one of the most difficult times in our lives -- the passing of our son -- the team at…read moreGilbert Memorial Park cared for our family with such compassion, dignity, and professionalism. We especially want to thank Tyler, who could not have been more comforting, kind, and attentive throughout the entire process. From beginning to end, Tyler made us feel like we were more than just another family he was helping. We truly felt cared for, supported, and understood. It genuinely felt like he became part of our family during this journey, and we could feel the care he had not only for us, but for our son as well. What could have been an overwhelming process was made so much easier because of the compassion and professionalism shown to us. We will never forget it. Thank you, Tyler, and thank you to Gilbert Memorial Park for serving families with such excellence and heart.

We went to clean and decorate graves for Memorial Day. We were looking for two that needed a little…read moreTLC. This was the first time that we didn't have to clean the stones before placing flowers. I was in complete shock of how well this place was taken care of. I thought they did a wonderful job of decorating for Memorial Day. I wished I would have taken more pictures.