I had a very disappointing experience at this car wash, mainly due to the attitude of one of the…read moreattendants. I drive an electric car, and like many EVs, it takes a few seconds longer to properly put the car into neutral before entering the wash. While I was doing this, one of the attendants became visibly agitated and impatient, rushing me and making the situation unnecessary. Instead of being helpful or understanding, his tone and body language were unprofessional and borderline confrontational. If employees aren't trained or willing to deal with electric vehicles--which are extremely common now--that's a serious problem. A car wash should be able to accommodate different types of vehicles without making customers feel rushed or disrespected. I expect basic courtesy and patience, especially when I'm following the correct procedure for my car. Unfortunately, that wasn't the case here, and it completely ruined the experience for me and I'll wash my car elsewhere.

I just stopped in for a wash. I bought the Managers Special for all these extras....WORST car wash…read moreever. They barely sprayed parts of my car down before going in. It's almost like I woke them up. The back of my car was wet but just as dirty as it was when I pulled in. The dryer didn't dry the car hardly at all. It's been years since I've been to this one but now I know I won't ever be.back. $18 for only a partial wash...No thank k you.

Wrong phone number. I got hung up on, then forwarded to voicemail. I am interested in getting a…read morecar, detailed, but there is no one to get a hold of. I guess I will take my business elsewhere.

This is the best car wash. The lady who I've seen here almost is so kind! They go the extra mile to…read moremake sure you feel like you're getting the best value! I was taking my cat to get window paint removed from a wedding send off, and the woman individually scrubbed each window to make sure it all came off (and I had the lowest priced car wash option)! She's so sweet, welcoming, and always makes sure you're satisfied with your wash! Amazing service, kind people, great prices. The best car was in town!

I'm so happy this place is "on my way"! It's big, it's clean it has super nice personnel and it…read morealso got good features like a place to wash your rugs. Their vacuum cleaners are amazing! It will suck up everything so make sure you clean out your car before starting! lol I think it's great value for your money, especially if you buy the monthly package.

With car washed popping up everywhere nowadays, I have tried several. Camel so far has them all…read morebeat. The actual wash does such a great job. Then the vacuum , dry area is great. They have different hose nozzles to reach different areas, clean towel with window cleaner already on them, and the air sprayer to help in those tight areas is everything you can ask for. Worth every dime for the monthly package.

There are a lot of crappy car washes in the area, ones that charge $25 or so ($10 minimum) and…read morestill leave your car dirty. I was happy to find Wash-Zilla is not one of those. I paid the $10 option (and there's even a decent $5 option!) and it did the full wash, some wax, dryer, and unlimited vacuum. They even gave me a coupon to get a free $15 wash in a week (though it expired before I could make it back out. Glad to find a car wash that actually does the job at a fair price!

Love this car wash. The woman who works there is one of the hardest workers out there, and always…read morehas the best attitude. A definite Hendersonville favorite for car washes!

I have been using Wash N Roll for about a year now and have had no issues that was not taken care…read moreof at that moment. Every one has been helpful and friendly. I don't understand why there are so many poor reviews on this site. But it seems to me that they are all very much the same words over and over. Hum, a bit fishy. Anyway, I have had zero complaints but maybe I just use the best location in Gallatin TN. I also make sure to tip the person or persons pre-cleaning and scrubbing. These guys are working in the heat and humidity and deserve a little extra. I sometimes over use the times I go through the wash but hey I pay by the month so what the heck. I find the cost is in the end is a great value. Keep up the good work and it does my heart good to see these teens working during the summer break!

Attendant at the Gallatin, TN location straight up lied about a 30 day trial with no recurring…read morecharge and signed us up for a membership of $31.95/month unknowingly. He insisted they were just trying to "build loyalty," unfortunately trapping your customers into a subscription is not the way to do it. Difficult process to cancel, watch out for this place and just be prepared to say no on any "promo" they try to sell you on.

My teenage daughters brought our mini cooper in to get a car wash. It has an antenna that you can…read moredetach. The workers didn't detach the antenna so during the wash it ripped the whole thing off. I went up there & the assistant manager wrote an incident report, took pictures & said the manager would contact me the next day. It's been 5 days & no one has contacted me. I'm very disappointed & wouldn't recommend going there unless you want to risk your car being damaged.

Bugs are still on the front even though car has a professional ceramic coat. Machine also deposited…read moresome black stuff on front wheel that I had to use solvent to remove. Don't waste your money.

OK, found this on our way home from picking up some supplies. We have just moved to Nashville and…read morewe had done the drive from Illinois. The car was absolutely filthy with grime and bugs. We paid $16 for their second level car wash and then took advantage of the free towels, vacuums, and cleaners (both glass and multipurpose). Jonathan Kiara did a wonderful job and provided excellent customer service. Kiara explained the wash membership and it's something to consider if you like a nice clean car. Jonathan helped us by pressure washing our floor mats right because the mat cleaner was broken. Would definitely come back again soon. It's a lot of bang for a buck, but all of the grime came off in just one pass. Consider taking care of your ride!!

Cracked windshield, terrible wash! 7/5 I went through this car wash for the first time, and it was…read moresubpar at best, didn't remove the majority of the spots on my windshield or around my vehicle. Then I noticed my windshield was cracked! The manager took down all my info and promised me a call the next week. That came and went. I finally submitted a contact form through the website, and was promised a call within a week. Came and went again. Sent two more emails and was promised it was escalated and it was being worked on. It's 7/25 and still nothing. I got a survey asking how satisfied I was with customer service...um, not at all considering you've done nothing. Absolutely awful! If I could give negative stars I would, just can't imagine how anyone actually likes this carwash with all the better choices! Picture showing the crack that was not there before going through this carwash!

Finding very few self car washes anymore, this is adequate. The method of paying is a bit…read moreconfusing. Good pressure to knock the dirt off. The bay I used couple have used a good pressure washing. The abundance of trash was rather disappointing.

Absolutely no customer service or after sale services. One of their kiosks double charged my card…read morefor 40.00!!! It was for starting a monthly subscription and I tried and tried with even sending in documentation with bank statements to try and get a refund with no luck. Beware and stay away. Also their "Monthly" subscription is a joke. Every other monthly subscription car wash around you can wash your car 3x daily for 30 days. Here you only get a total of 15 for the entire month!!!! They don't disclose that info until you already pay for their over priced half a$$ car wash.

I had too high expectations. Comparing it to my membership car wash in Carlsbad. I was looking for…read moretowels, car freshener and dashboard wipes.

I went to wash and roll to get my jeep washed and when I got home I had to re-wash it. All of the…read moreblack hubs over the tires and the bumpers still had dirt on them. I went back another time since I had 3 free car washes and told them what happened the first time. They said the person washing those parts with the brush before the wash didn't do their job. Well, this washing turned out the same as the first so I never went back to get the 3rd wash. However, someone there signed me up for monthly car washes without my consent and they started charging my credit card $48.95 a month. I have tried to call and cancel this service because I have no pass on my window and didn't sign up for this. After trying to contact them and leaving messages 4 times I did a charge back through my credit card company for a full refund and they canceled the recurring payments. I would advise people not to go here because after putting a review on Nextdoor I found that this company does this to everyone who uses a credit card to pay for their car wash.