This business is as awful as can be. Treating grieving mothers & families like cr*p when it's…read moretotally uncalled for. Incredibly unprofessional & heartless. My son passed away in January, & they gave us a deal of everything at cost, & wrote off some of the charges as they are friends of my husband. I paid the amount I was given in the invoice, my son was buried, & the headstone was ordered. They just recently went back on their offer, & sent me a new invoice, now charging me for the things they originally stated I wouldn't need to pay. I have copies of both invoices. 7 months after the fact, I'm told if I don't pay an additional $500+, my sons headstone will never be put in. I have the 2 different invoices i was given. The original, then the one made out in anger & not correct. I've already tried reaching out to him & he was hostile, used profanity, & insulted me repeatedly in the 33 texts I received from him, & numerous phone calls from him, beginning around 6 a.m. (& one voicemail, also nasty & condescending). My deceased son's ex ended up paying the $500+ just for closure. The headstone was recently placed, & even though I'm the one who placed the order, I wasn't even given the courtesy of a message to notify me it was done. So incredibly messed up & wrong.

The entire team at Floral Lawns Memorial Gardens did an excellent job in prepping my mother's…read moreburial site. They were very accommodating given the time of year of the funeral, and went above and beyond for getting her headstone in place. The price was very reasonable compared to sites down on the flood plain in North Platte. I am very satisfied knowing my mother is there and being cared after by an excellent team.

Quite possibly the hardest company to do business with. My husbands cremation went okay and they…read morewere pleasant enough at the time but getting the death certificate was a nightmare. They said oh I'm sorry we didn't sent you a proof before sending the wrong information to the state. Let me expedite an amendment. One thing after another after another. They kept saying it's somebody else's fault. It took over 2 months to get it and when it finally came in they didn't even bring it to my house. I had to drive to Julesberg to pick it up.

When I lost my husband 8 months ago I was devastated and there is so much to think about on top of…read morethe numb, dream.... like this isn't happening feelings. I would have truly been lost without the professional Help I received from Prairie Hills Funeral Home. They were so amazing to help make decisions and plan everything for us. Thank you so much for everything!!! If a loved one passes on I would recommend this funeral home to everyone in Ogallala! It's one of the hardest times in a person's life when you lose a loved one!!! Don't worry about a thing just call Prairie Hills and they will handle the rest. So your loved ones can rest in peace.... truly!

Tim with Carpenter-Breland Funeral Home went above and beyond in assisting my family when we…read moresuffered an unexpected loss due to COVID. Tim handled the transfer from another funeral home with professionalism and no complaints, even though I know this was an uncomfortable and not an easy task! Tim never rushed us in our decisions. He was kind, patient, and very calm. His demeanor was very comforting and understanding. Tim explained our options very thoroughly. We had some unusual requests. Tim never blinked an eye. He treated each of us with compassion. Tim and staff were professional at all times and very accessible. I highly recommend! I also encourage everyone reading to do pre-planning services to make funeral planning much easier on their family. Unexpected losses do happen!

From the owner: "Honoring tradition, respecting change…read more At Carpenter Breland Funeral Home our emphasis is on the importnace of meeting family needs while providing loving care and compassion at a most difficult time in your life. We are a family owned funeral home that was established in 1886. We are here to help you with services for your loved one or to assist you with pre-planning and/or prefunding a service.