Dr. Hepler is a very kind and compassionate man. He is very happy to share is knowledge with…read moreothers and always has time for my questions. I have been going to him with our pets for 30+ years. Each time I introduce a friend or relative with a pet to him they are very pleased. His is not a 24 hour facility. Lab results are not done in house. He will work with you if cost is an issue.

He was wonderful with my pitbull when she had to get two teeth removed and when she had a reaction…read moreto the medication he put her he called me back and took care of that issue to. I'm switch her to him for all her medical needs.

We got great treatment once again. One of our dogs had a small cyst removed, teeth cleaned, and two…read moremolars removed. Our vet was so kind in explaining the condition of her teeth, showing X-rays and photos so I'd understand exactly what was done and why. (I gave them consent to do whatever was needed.) We prevented future abscesses by removing the damaged molars. My dog handled everything well and was not afraid to return for her checkup. That was a good sign! I trust the staff and doctors with our dogs and recommend them highly.

I've been pleased with their services during prior visits but was less pleased with care provided…read morein September. Both my boyfriend and I each brought in a cat. His cat had a possible upper respiratory infection and an oozing wound on shoulder. The wound had matted fur covering the would from the drainage. The vet did not even clip the hair to look at or clean the wound. She gave the cat an antibiotic shot and said maybe that would take care of both issues. The wound is no better, still matted and oozing. I suppose they would charge another $70 plus now to do what should have been done during that visit. The second cat received a bottle of eye drops that they charged $75 for, the drops are over the counter and I could have purchased them for $30 from Chewy! Will be looking around for a new vet.

We are new to the area and found Spencer Creek when sorting through reviews of vets near me. From…read moremy initial call to ask for an estimate for annual visit/vaccinations the staff at Spencer Creek were patient and polite. They answered all my questions and pointed me to further resources when needed. They didn't push or rush me to make decisions. They didn't push my dogs when they were uncomfortable and gave them space to warm up or instructed me how to hold them or give them treats to help soothe them through a particular part they didn't like. We have a chiweenie and a pit mix. We chose to take them on seperate days and both received great care. They were quick to get us into a room so we could get settled. Both the vet tech and the veterinarian were great with the dogs. They worked well with the muzzle we have trained our pit with for high-stress outings. The staff member at the front desk was a saint. She didn't make me feel bad when I got a little emotional when my elderly dog was calm and snuggly with me after when she usually hates to be held and is ready to get out of there. The vet checked on her one more time before I left with aftercare instructions to help ease my anxiety. For the first time I have no reservations about future visits for my dogs. Thank you Spencer Creek.

I would give 5 THOUSAND stars if I could!!!! My dog has severe pain and anxiety so they were able…read moreto get him on medication before his appointment and even offered to meet us outside (while it was raining!) so he wouldn't have to step foot in the vet. I am so appreciative of how much they care and go above and beyond for their patients. They always have quick availability, call and text me personally with updates, and have their own online store with price matching and auto ship! I've never found a vet so kind, personable, and trustworthy. Thank you so much!

I've had to have a cat and a dog put to sleep in the last few months. Both animals were very sick…read morewith no chance of a complete recovery. I really appreciated the compassion they showed. They did offer additional tests and treatments. However for my cat the vet told me he felt the outcome would be the same. With my dog she described all we could do, and then added " you may not want to put him through all that to extend his life a few more months." All the staff is friendly, helpful and compassionate. I've since gotten a new kitten and she will definitely be getting her care at Harvester Animal clinic.

Great value and thorough evaluation. The vet (who is very tall) answered all of our questions and…read morewas able to provide insightful recommendations. The examination room was clean and stocked for our pet to have a comfortable time. Would recommend. In and out swiftly.

Dr. Jerry and his staff are amazing! I should have been taking my fur babies to him years ago,…read moreexcept that I didn't know about him years ago. His many years of experience and expertise is what I needed all along. He is also so gentle, caring and understanding and treats all his patients as if they are his own. He has saved my dog's life more than once. I only wish I had known about him before I lost my other fur babies. They might still be around. I will never go anywhere else now. Thank you, Dr. Jerry, for all that you do! I love you guys!

Great support and help when needed. Very very animal oriented. Would recommend to all pet lovers…read more Love this place!

I could not recommend coopers vet enough. They were always so accommodating and got our dog in…read morefast. We just had tonput our dear Maui down, and had the best experience (well as good as it can be in that situation) everyone we encountered was caring and empathetic. The vets were hugging and kissed Maui like they were losing one of their own. We never felt rushed during the process and when the time comes to get another dog, we will be returning here.

We have a rescue jackhuahua who was abused and is terrified of strangers, especially Vets. He bites…read moreout of fear and shear panic. This dr. Was so kind and patient. She even got on the floor w/ him. She was so nice to him even after he lunged at her going in for a snap, thank god for the Bakersfield muzzle! We also have a dachshund who we brought in for a small wound between his toes. She also uncovered the start of an ear infection. She brought in a lick mat w/peanut butter. She was very gentle and didn't push, backed off when they showed signs of stress. Before we left both were wagging their tails and enjoying the lick mat! We left w/ meds for both the infections and some sedatives to help us w/ the much dreaded nail trims. So far, best, nicest Vet I've found in 7 yrs. Reasonable prices as well. The dachshund's last ear infection, we were charged nearly $700 by another vet who had a mean bedside manner and it was a traumatic not to mention expensive ordeal. Both dogs got exams, antibiotic for the paw wound, ear flush, ear drops, anti-inflammitories, as well as two sedatives, all for abt $300. I think we've found our permanent vet. And She's young, so I don't think she'll be retiring any time too soon. I feel really lucky to have found this gem of a doc for our fur babies. Oh, and she did the dachshunds anal glads for us w/ out so much as a flinch or grimace. She's got mad skills and is so nice! And God forbid we ever have to put one down, she'll make a house call so he doesn't have to die in a scary vet office. She's a keeper for sure.

All the vets here are incredibly nice and helpful. We have two poodle mixes, and have used their…read moreservices for four years. Our younger dog had some ongoing tummy problems, and our vet was really helpful as we worked through his issues (no pun intended!) Even with the pandemic, they still keep communication wide open. I also like the ability to schedule appointments online, but am never hesitant to call because their entire staff are so friendly.

17 Years of Trust... Shattered in One Week I was a client of…read morethis veterinary practice for 17 years. For most of that time, I couldn't have praised them more. The doctors and staff were wonderful with my feisty girl, and I recommended them to countless people, especially those with cats suffering from chronic kidney disease (CKD). Unfortunately, after how the final week of my 18-year-old girl's life was handled, as well as finding out more that they should have done for her, I can no longer recommend this practice to owners of senior cats or cats with CKD. My girl had IBD and Pica which we had successfully managed for years, then more recently she had kidney/renal disease. Her kidney values had worsened and improved multiple times, and she was still enjoying life. One of my big concerns was the conflicting medical advice, particularly regarding subcutaneous fluids. They were recommended, then deemed unnecessary. We twice came in to receive training to administer them at home, but it never happened. Even near the end, I specifically asked again about fluids and was reassured she didn't need them. Yet AFTER she passed, her doctor stated that dehydration could have contributed to her rapid decline. How am I supposed to EVER reconcile that? When her creatinine suddenly skyrocketed, she was still eating, drinking, and following us around. Despite the dramatic change, there seemed to be no urgency to hospitalize her and provide IV fluids or investigate potentially treatable causes as to why she suddenly jumped so high. I was later informed by multiple knowledgeable persons, including medical personal and did tons of research all to discover that should have been recommended immediately. I also requested additional testing as soon as the email (yes, email not phone call) arrived with the news, but only one test was performed. Then she stopped urinating. As her condition worsened, she next stopped eating and drinking, her body temperature dropped, and she stopped walking around and just laid in her warming bed. I repeatedly called and emailed, desperately asking for help, but never received the urgent response she needed. It wasn't until I broke down crying and pleaded that she was finally seen, and not even by her regular doctor. Despite having both X-ray and ultrasound equipment in the office, neither was used to investigate why she had stopped urinating. Why would any vet ignore a cat not urinating?? I was also advised against fluid treatment once again by this office, less than 24 hours before the ER stated she was severely dehydrated. Again..... how was this missed?? How could such a serious warning sign go without further investigation, especially in a cat with rapidly worsening kidney values? She had just turned 18, but she was still fighting. Her age should not have made her medical emergency any less urgent. All I kept hearing is that she lived a long life, that she was the oldest patient, etc..... nothing about how to help her keep going. They quite literally just gave up on her all because she was older. I did NOT give up, but they did. She was watching her birdies on YouTube the day before she passed, responding to toys, and still trying to eat and drink. When we finally gave up on her Dr and reached the emergency hospital, she was critically ill. Yet even heavily medicated, she heard me say 'hey baby girl' and immediately tried to come to me. Instead of bringing her home, I held her in my arms as she passed away on her own. I'm not upset that she passed on her own, I'm upset that we were too late to help her all because we depended on her Dr to help or at least advise on what was needed. Instead we were ghosted the entire week. I understand that CKD is serious and not every animal can be saved. I will never know whether earlier intervention could have changed her outcome because critical questions about her sudden decline were NEVER investigated. The practice sent a sympathy card and memorial keepsake, but they are too difficult to enjoy. I just feel those gestures cannot erase the heartbreak, conflicting guidance, lack of urgency during her final week and unanswered emails. I'm not writing this because my elderly cat died. I'm writing this because there is a difference between being unable to save an animal and failing to respond to a rapidly deteriorating patient with the urgency they deserve. I STILL lose sleep replaying everything, wondering whether hospitalization, fluids, or further testing could have made a difference. After 17 years of loyalty and trust, I never imagined I would feel abandoned when my girl needed help most. I didn't expect them to make her live forever. I expected them to give her the attention, urgency, and willingness to fight for her at 18 that she deserved no matter her age. I sincerely hope this practice reevaluates how it handles senior pets and medical emergencies. No family should have to beg for help while watching their beloved companion deteriorate.

The best! They took such great care of my fur baby. Always kind and efficient. I had an elderly…read moredog and before she passed they were never dismissive of her because of her age. When it was time for her to cross the rainbow bridge they were so kind.

I had an emergency with my Bull Terrier, not only did they get her right in. They were so helpful &…read morevery caring. I'm very grateful I found them, because I'm very picky about my boo. They parking is great & very easy to find. You couldn't ask for a better veterinarians office. Would give 20 if possible.

The took exceptional care of our girl right up till the end. I miss my Julio so very much.read more

I LOVE this vet! They always are friendly, caring and compassionate. They really do have a love for…read moreanimals and that makes a huge difference. Brendan is an amazing technician and Dr. Henson addressed all my concerns with my older pug and made me feel at ease. There was one time my girl was in pain and needed to be seen ASAP. They stayed late to make sure my girl was okay and gave a follow up call later to ensure everything was alright. I really could not recommend this place enough! 5 stars!

Dr. Petty and his staff were amazing during a very difficult time having to let my cat Tank go. The…read morecare and comfort they provided was truly appreciated. Tank was 20 years old. Dr Petty and his team treated Tank as their very own cat. Thank you Dr Petty and staff.

Front desk staff were not welcoming when I arrived to see how I liked environment after my…read moreveterinarian retired