We are new to Primrose this year and have had a wonderful experience. The operational-owners are…read moreinvolved in the business day-to-day to meet parents, and staff is always available, and very responsive, to assist. Given the limitations in the industry, we have felt very fortunate for our daughter to have been placed with some of the finest Pre-K teachers we have encountered. Communication is consistent, clear and helpful to maintaining our daily routine with our child. The facility is top notch, spotless, and extremely inviting and comforting. Parent-teacher conferences were offered early in the year and proved valuable in translating the progress our daughter has made. The staff was attentive, willing, and more than able to answer all of the questions we had prepared. I would recommend this location to anyone considering a trusted, private daycare/Pre-K solution in the area.

A disgusting business. All they care about is getting their money and talking down to you as a…read moreparent as if you Know nothing. Constant emails about someone having Covid. Emails at 9:02 pm to inform that our child can't come to daycare that late at night because employees can't come to work as their homes lost power from a storm. Told our child can't come because they don't have enough staff. Told our son can't come because someone had Covid. But don't worry, all these times our child can't go they still want their 1,654 dollars. The dismiss what you say and have every excuse in the world. Our child is over fed and has a big vomit with no fever twice and we have to go pick him up. Yet the rest of the day there was still no fever and no "vomiting". Then they act like their pediatricians and know better and know our child better than we do. Miss Lauren is the only bright spot there. Our child comes home smelling like a French whore due to the large amount of perfume work by staff that they should know is an irritant for children that young. They are just pompous, arrogant, fake, superficial people who feel they're better than everyone else. It's a shame as the facility is clean and well kept. But it's ridiculous that they keep having Covid issues and staff issues they prevent us from going to work to make money, yet we better pay them their money. I would give negative stars if I could. If money is disposable and you really don't need daycare, then this is the place. If you need to count on them because you work, then look somewhere else. The new facility our child will be at is much cheaper, doesn't have the staff issues, nor do they have the Covid issues either that primrose has. We babe been told by so many people how happy our child is and they love him. Last week the fill in for Miss Lauren says our child only smiles when we come pick him up when he always smiles for Miss Lauren. Who says that? Maybe if he isn't smiling you should look at yourself. I could go on for day, but they're not worth it and if anyone reads this, you get the point.

The ladies who work there are great with my kids. Very caring and involved, and also very flexible…read morewhen last minute issues come up. It's a little expensive, but what daycare isn't anymore?

Awful. Just awful. I brought my 3 kids there for a tour and as soon as we walked into the 4 year…read moreold and up learning room we witnessed the teacher scream at a young boy for looking out the blinds and not sitting on his mat, which not every kid was doing at the time. The blinds were closed and the lights were off. There were older children having a balloon fight outside, which I'm sure is what the young boy who was scolded was looking at. I left in tears and told them I would never leave my children in a place that treated my kids and yelled at them in that way and if she doesn't have patience in the child care industry then maybe she should look elsewhere for a job.

They kept my child safe for nearly 5 years. However, the last two years were awful, staff turn…read moreover was huge, and often times you were not aware of the staff turn over until you dropped off or picked-up your child. Everything costs you extra. If you want your kid to make a craft, it costs extra. By the end of I was paying so much for crafts and extra activities so that my kiddo wouldn't' feel left out or bored. They charge a RIDICLIOUS about for "summer camp". So, on top of your weekly child care costs, craft costs, you also have to pay an additional $300-$400 at the beginning of summer. The "summer camp" activities are nothing special and the kids don't get out in the community at all, everything is held within the school. There are many centers in the area that are offering "camps" without additional fees on top of your weekly child care costs. When I left, weekly rate for a pre-k 4 classroom was $338 a week, plus the cost of phonics or craft activities.

We were so nervous choosing a daycare for our son but it was so clear we made the right decision…read morewith this center! His teachers, Miss Deanna & Miss Michelle, are incredibly gifted educators. Lincoln isn't even two and not only knows his entire alphabet but also comes home every day with something new he's learned! My husband and I are so impressed with the staff, even the teachers in the other rooms know our son by name. Dana, the current acting director, is outstanding. She knows all the parents, kids, and is so helpful whenever we have questions about anything. Its so much easier leaving our son knowing he is in such good hands!