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Bruidsmode Outlet

3.0 (4 reviews)
InexpensiveBridal
Closed 10:00 am - 5:00 pm

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Bruidspaleis Rotterdam

Bruidspaleis Rotterdam

(4 reviews)

€€€

if you want to get MARRIED, try to avoid the #Bruidspaleis in Rotterdam or Den Haag. I bought a…read morewedding dress, but I had stress with the shop from day one. First, they made loads of mistakes when making my dress to measure (one cup pointy, one round/ dress made two centimeters too small so the skin on my back would some out), but kept telling me it´s supposed to be like that. Only after I asked the seller if she would wear this to her wedding day, she changed it again. that was a few days before the wedding. well, i have to mention, you have to pay 175 Euros extra for those changes. I spent three extra days in the shop to have them made the changes which i had to push them to do. Since I was getting married abroad and could have the dress hanging in our house not to be seen by my husband, i decided to leave it in the shop till the day we left. when i came to pick up the dress, it was packed in a case. i didn´t recheck it, because i was scared it might get dirty. stupid not to, i found out later. the day of my wedding i hung it in front of the window. with the light shining through, i saw a huge cut of 30 centimeters in the front top layer, wich was repaired just with a thread. you can imagine what a shock that was a few hours before the ceremony. we called the shop immediately, where they simply said: well maybe it was already delivered like that to us. no sorry nothing. of course we took pictures. when we came back,we went to the shop, wrote a letter of complaint. first they offered repair, which for me was of course not helpful because i am not planning on wearing the dress again. they promised to check and rethink. well, they did. they found it can't´have happened in their shop, and the company of the dress #Cymbeline, said, the deliver always 100% perfect products. so- because of that, i will not be getting anything. again. not even a sorry. its a very painful experience for your wedding. so bad customer service. they are really only up for your money, not to help you having a beautiful experience. Especially watch out for verkoopster Wilma in #BruidspaleisRotterdam. She is very rude and arrogant. Check other complaints on Facebook page of Bruidspaleis. But after talking to the head, i know the fish stinks most at the top.

From the owner: Bruidsmode speciaal voor jou!…read more Al 32 jaar staat service en kwaliteit staat hoog in het vaandel bij het Bruidspaleis. Dat is zo en dat zal altijd zo blijven. Bij ons ben je verzekerd van de mooiste merken trouwjurken, persoonlijke aandacht van onze ervaren verkoopstyliste en de garantie voor kwaliteit en service. Met in totaal 1500 m2 aan Bruidsmode mogen wij ons ook 1 van de grootste bruidswinkels noemen van Nederland. We zijn gevestigd in Den Haag en in Rotterdam, zo kun je in de stad naar keuze een afspraak plannen. Wij zorgen ervoor dat jouw trouwdag onvergetelijk wordt.

Bruidsmode Outlet - bridal - Updated May 2026

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