Truly horrible management. They lie through their teeth just to get families to not complain. Watch…read moreout sending anyone you love there. The ombudsman need to visit more regularly.

Most beautiful memory care In EG but awful. Had to move my loved one due to 22 state substantiated…read morecomplaints. We went through 3 Executive Director s. Beware and do your research

I was pleasantly surprised. My son told me about this place. I checked it out; what I found was…read morecalm, lovely areas to meet others or enjoy the sun. No regimental behavior. Services that you ask for not what is defined for you. I have a cottage; I enjoy the space , the quite surrounding, roses and trees, a front porch that is my own and the freedom to arrange the interior to suit my needs. If anyone is seeking a place that provides these amenities, Ivy Park is the place. William Cleveland Retiree and Artist

the staff is very kind and friendly and I love how they break up into smaller groups to give more…read moreattention to their residents

The Meadows staff have always been friendly and attentive to my family member's needs. He's been…read morethere more than five years, through various ups and downs in his health and changes in the type of care needed. There are activities nearly every day for the residents who are interested and musical entertainers at least a couple times each month. Caring for elderly residents, many with memory challenges and subject to mood swings, is very demanding. The Meadows does a good job of working through it all.

Our Mom was a resident of the Meadows for nearly 8 years. During her stay she became friends with…read moreevery member of the staff that took care of her. Mom was a very social person who loved to share her life stories and was interested in others as well. Not only was the care exceptional but personable as well. The Meadows soon became like family to us and we were grateful for the care and attention she received. Mom passed away May 31st 2025 ..but we know she made an impact on the staff as it was evident in their tears. THANK YOU for all you did . We will be forever grateful GOD BLESS Steve and Roberta Martinez

Pity the management and staff had a complete turnover. They used to be really good. Now they are…read moreindifferent. If you are in pretty good health, it's quite a pleasant place. But one your health begins to fail, you discover that services you need are extremely costly. $750 a month to be escorted to the dining room. If you need your blood pressure taken for a medicine, that's $800 a month. Need assistance to get dressed, shower, take meds, or pretty much anything, that's all extra. This why so many people leave Carlton as their need for assistance grows.

Extremely accommodating. Have had some unexpected health developments since arriving a couple…read moremonths ago. Staff has been walking us through these with smiles, sensitivity to concerns, could no have asked for more. Dining hall menus and service also tops. Some people are quick to criticize. Having been exposed to community food service on a corporate level most of my adult life I have never had the variety of food choices, the caring service, and the cheerful setting as is a daily experience at the Elk Grove Carlton. Staff support is very good. Would have been helpful to have a day for orientation by the entire staff. Individually, we've met most of the staff. However, in some cases still not certain who to contact when there's a need. Bottom line, given the aches, pains, and needs associated with advancing age, we are pleased with the accommodations and the care received. Walter T

Im a Vietnam Veteran and taking care of a WW2, Korean War Vet. When he suffered falls his Son and…read moreI explored several Senior Living homes. We immediately fell in love with WellQuest. The Staff there has been excellent in caring for the tenants. It is extremely clean and a pristine environment. There are daily activities for the tenants and a Veterans Club and recognition of our Vets. The dining room is large and lots of menu choices. The staff is professional and caring. I see my 100 year old and the tenants daily! I would grade this facility with A+. I recommend it without reservation.

My Father has lived there for the last 2 years is doing very well. The staff are very friendly and…read moreefficient and the community is clean and very well kept. The recent Christmas dinner event was wonderful, the food delicious and the staff and residents sincerely looked like they were having a good time.

I had to find an assisted living center for our mom in Elk Grove. I visited 7 places and ultimately…read morenarrowed it down to 3. The Commons at Elk Grove was the top choice because of Karen, the Sales Director. Her understanding of our needs was beyond what I expected, particularly since my visit was a cold call where I just dropped in to check things out. When the decision was made, I met with Ashley and the executive director, Jessica, and they also connected me with the director of nursing, Barbara. They were all amazing due to their knowledge and compassion. I assume it was a little annoying that I would just drop in without scheduling an appointment first! When it turned out we couldn't move forward due to a new health issue, Barbara had a recommendation. The next day, they called and checked to see how things were going and to see if the new place worked out. I truly appreciated their help and kindness.

Earlier this month we visited this community thinking of putting our father into this community. We…read morevisited the memory center as well as the main living side. We really did love The main part of the building. Ashley was kind enough to show us around. We got to meet a lot of different people. Although I liked the main area of the building I was surprised by a strange man named Kenny in a blue uniform who was sitting in the back area taking pictures of the workers I don't think they realized it but my husband did and the man seemed very creepy I hope he's not doing this without people knowing although it seemed that way . When we visited the memory center, we did meet the lady who runs the "programming" named joy and the director named Amy along with a care partner named grace. The energy was off putting for me I was already very nervous to enter the memory center and this validated my nervousness, when I heard the ladies talking. I don't know if they thought we wouldn't understand them since they spoke Tagalog but me and my husband both speak it. They should be less careless when speaking about care and people being "heavy" and "ugly". Seems like no place to send your family I for sure won't. The lady Amy giggled looking another girl up and down. I'm disgusted. Ultimately I'd never want to send my father to live in a place where he may need to transition to the memory center if it's ran by people like this. I was pleased with so much but I don't think I'd ever recommend this place for any memory patients. Being that my dad does have early dementia we are considering other options.

To: Golden Years Linda Archie has been taking care of our…read moresister, Annie Carter, for a little more than 3 years. Annie appreciates all that she does her each and day whether it's Annie having an eventful night or laughing with her about the new baby's incidents. She's actually a part of our family, the Newsomes wouldn't know what to do without her each and everyday. TO: LINDA ARCHIE From: Annie Carter (Client) Thank you so much for the wonderful care you give me every single day. Your patience and kindness make a huge difference in my life. I always look forward to the delicious meals you cook and our great conversations together. You help me feel completely safe and respected during bathing, and you turn daily routines into a truly enjoyable part of my day. Your warmth and professionalism mean the world to me. Thank you, Linda, for your hard work and for being such a wonderful caregiver and companion.

(Note: I see multiple offices listed for this agency; I chose the Elk Grove location because that's…read morethe office I believe we were dealing with.) We used this agency for much of 2022 to care for our ailing parents in the Sacramento area, and I have very mixed feelings about them. On the one hand, we had a number of different caregivers from Golden Years and one of them stood far above the rest, so we requested her exclusively and were never disappointed by her excellent care. However, dealing with their business office left a very bitter taste in my mouth.. I could have overlooked the multiple billing errors (including duplicate invoices) if their office had been responsive in correcting them, but emails to their office simply went unanswered, and I had to resort to sending letters via registered mail. (Thus, "unpaid" but erroneous bills piled up and GY started charging us usuriously high interest rates on the "unpaid" amounts.. I'm talking 122%) I also was not pleased when a key contractual obligation was not only ignored (as were multiple requests that they honor their contract) but once they finally replied, they blamed *us* for the problem that they caused. Caregiver scheduling was also a big issue. We were supposed to do all scheduling through the GY office, but they were not at all reliable and we wound up having to schedule directly with our caregiver. (This was against their rules, but the caregiver acknowledged the challenges dealing with the GY office, and told us that she had the same problems with them.) If our excellent caregiver had not left GY's employ, we probably would have continued to suffer their billing errors and obnoxious unresponsiveness, but while we were sad to see the caregiver go, we were not at all unhappy to be done with Golden Years. (They did eventually condescend to reply to us and offered a small token reduction in our charges as an apology for their failures). If we were in a position where we needed in-home care services again, I would absolutely not choose Golden Years.

Had a chance to meet with the owner Debbie, what an amazing lady. She not only owns this home but…read moreis a licensed LVN! That's rare to find in a care home. She gave us a tour inside the home and outside, I really liked how warm and inviting the home is and how well the residents are being taken care of. If you are in Need of placing mom or dad in a home call Debbie!

I love Silver Pine Care home. My mother lived the last year of her life there and was happy and…read moresafe. They cared for her like she was family and were there until her very last breath. My mom loved her caregivers and they loved her. I have told friends looking for a place for their parents how much I appreciated the care my mom received. I would recommend this caring place to anyone!