We work with Dave and he is great. not only will he answer every question but his advice kept us on…read morethe even keel. Im not sure why taxes freak me out.!? Math is black and white but I still feel that I could make a mistake. With Bacon and Gendreau I do not have to worry ......any more.... Thank you for all of your help and my peace of mind. Leah Tanger

Best place i have found to get my taxes done. Always make time for appointment and always does a…read moregreat job. Very understanding that I'm a tax idiot and they are very patient with my horrible records keeping. Easy in and out with plenty of parking in the center of West Hartford. I highly recommend this place.

This is the fourth accounting firm I've used for my business over the past 16 years. And - I've…read morefinally found the firm to stay with forever. Everything they do is right. Every interaction has been positive. I finally can stop asking people for recommendations for a great firm.

I searched high and low for a preparer who we could trust and would really guide us. I called…read moreseveral places but Ray was the only person to respond, he was fast, and made me feel comfortable. Scheduled us to come in the next day and made us feel very comfortable. Even advised us on an error a big name company made. My husband is hard to impress but said we've found our permanent tax preparer as he felt very comfortable. His price was reasonable and he really made us feel confident!Thanks Ray.

Not very professional. They don't return phone calls, be ready to chase. In my experience, I…read morediscussed my situation over the phone, they took my paperwork, claimed to be able to help me with my tax return... then didn't contact me. I followed up with them several times, left messages until finally, more than 3 weeks after having my paperwork in their possession, Bob stated they wouldn't be able to file my tax return. New customers beware.

Takes forever to do our taxes, rude he and his wife. find another accountant, also claims he's so…read moreethical but when we do their job not so much! Will not be returning and I suggest you also find a more honorable place that truly treats their clients respectfully.

Richard anLucine are absolutely wonderful. They are very knowledgeable and super nice…read more I wouldn't use anyone else. They are the greatest.

Great firm , professional, knowledgeable patient and kind accountants with heart…read more Def recommend!

I used Edward for the first time this year and had 3 returns to take care of. He could not have…read moremade this easier, he was on time for each call, did a fantastic job and I highly recommend him! 10 stars!!!

Jennifer helped me get a new credit card terminal and saved me hours of aggravation setting up new…read morecredit card processing for my chiropractic office. Her positive attitude and excellent customer service was a huge part in me switching to Heartland. She got my new terminal over in record time and I was able to start processing credit cards quickly and easily. Highly recommend Jennifer and Heartland!

I am not so impressed with my payroll specialist Amber Higgins. She has made a couple mistakes…read morethis week that reflect poorly on me. Two of my doctors were not paid at all and one was overpaid by thousands of dollars. I have asked several times to get a payroll report with each payroll cycle and it is not done unless I ask multiple times. Jennifer D'Angelo has always been great though! When I have issues she has been able to resolve it in a very timely manner.

I have worked with Attorney Keith Shaw & his staff for many years as a Realtor and always felt…read morecomfortable when his office represented my clients. This year I moved after 21 years in my home and have a different perspective. I am so grateful I chose Keith to represent me on my sale & purchase! I had a difficult transaction and he was there for me every step of the way! This did not surprise me, it just reinforced my confidence in Keith & his staff!!! Thank you Keith! Eileen

Keith is an exceptionally pleasant, kind, and personable attorney. I would enthusiastically…read morerecommend him to anyone needing an attorney in a real estate matter.