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College Park, GA

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Brookstone

3.0 (2 reviews)
Closed • 9:00 am - 6:00 pm

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1 month ago

i Had a great experience with Teresa. She was definitely helpful and pleasing to me and my family.

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7 years ago

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The Village on Riverwalk Apartments

The Village on Riverwalk Apartments

(13 reviews)

I was assisted, helped, given up most attention by such a wonderful women Ms. Tamillia Allen. She…read moreis an rental associate of Villages on Riverwalk of College Park, GA. She went out of her way to keep me informed of what was required to rent my apartment. She answered calls and text in timely manner. She was apologetic for any inconvenience I might have had. She is a true blessing for us folk who are enduring so much dur.ing these tough times. I look forward to being a residence at Village of Riverwalk. Thank you Tamillia. Gloria Hillson

This is still absolutely the worst apartment complex I have ever lived in my life not only are they…read morecharging consistently every month for added fees, like water and sewage admin fee but somehow my kitchen sink has been leaking since I moved in here and being completely understanding and patient I have Reached my limit of being professional here. I went to the office to express the numerous amount of maintenance request that has all been ignored just to be belittled in the office about my concerns. I've never in my life experience a property manager and employees and leasing office treat me the way they have done now that I have become, an agitated resident they are even more disrespectful and noncompliant I do not understand how this apartment is able to charge almost $1300 for a one bedroom one bath with no washer and dryer hook up and consistently go up every month first time moving to Atlanta and this was the apartment that I chose as my first start I've never been anywhere as this tasteful, rude and dirty then this place and I came from Memphis. I do not recommend this place at all. I would rather have waited and stayed in Memphis then to pay for a place that is not worse. The roaches that come with. The maintenance men are absolutely creepy so even when they do come to fix minor issues, you have to be weary of being creeped out in your own home and the amenities such as the pool has been cleaning for almost 3 months and the day that they said they would open it. It is now being pushed back for another few weeks, I doubt the pool will even be ready by the time my lease is up and by the time I sink actually gets fixed. I have two more months left in these apartment and my sink has been broken past five months of it. Please do not come here.

The Atlantic Aerotropolis

The Atlantic Aerotropolis

(15 reviews)

I lived here for 1 year. When I first moved in there was a completely different management team. I…read moreliked the location because my children go to school in south at Atlanta. Upon moving in the unit was filthy. They apologized and cleaned it but I still had to go back and clean it. They told me renovations would be in a month and they came 6 months later and they never gave me stainless steel appliances. They said I would have to pay extra however they did not say that upon moving in and because I was already in the unit they never painted it for me. They had a roach and ant infestation many months and they sprayed without my knowledge or consent. The walls are paper thin so my neighbor would keep us up with loud music. Marijuana smoke could be smelt at times in common areas. Which is not a big deal to me. But my children lived with me. So it wasn't the best environment. Alarms for the apartments malfunctioned and kept me up all night one night. I called maintenance and they told me to tear it from wall when that didn't work I had to cut power to my kitchen area until he came in the next morning. Lastly the manager Nancy was nice but there is a heavier set white woman who works there I forgot her name I believe she is the assistant she was rude and poorly equipped for the job she had no customer service skills and made the residents feel like prisoners not paying tenants. She was doing a showing one day and I had just had surgery and I forgot to take in my trash can from getting out of the hospital and she banged on my door like the damn FBI was trying to do a raid. I was so scared and I opened the door and I told her I have a 1 year old and I just had surgery and to have some respect. Also one day I was playing outside the courtyard with my daughter she yelled at me from the balcony telling me no pets in the courtyard. I was furious and said this is a child!!! until I realized she was referring to my neighbors miniature dog. Which she clearly thought was mine. Hence the new $350 pet fee she assessed as I was leaving and getting my deposit back. I had a full blown meltdown in the office and Nancy refunded me. I was literally going to take them to court. Pros: pool area, roof top, amenities, location, bath tubs, Nancy was polite and professional, beautiful common areas minus hallways Cons: staff member who is a white lady middle aged heavier set assistant (I believe) was unprofessional and made tenants feel like prisoners, pest problem, overly high rent, lots of break ins in the parking lot, nails in tires, emblems removed off cars, windows smashed, paper thin walls, very dirty hallways, hidden fees in rent. I would add $70-$170 a month for hidden fees and water. Your rent quote. Is not a true estimate of how much you will be paying, call box never worked you have to meet your guests at the door.

I'm a flight attendant working for a well-known airline. The first day I moved in the unit the…read morepolice came to my door banging and claiming that I was making a significant amount of noise. It was about 3 AM and I was asleep I had an early 6 AM report they interrupted my sleep. I was terrified. immediately after then the office continued with harassing Calls saying that I was making too much noise. Most of those times I was in a completely different country. I would respond with my work schedule, proving that I was out of state and in most cases out of the country, they also entered my apartment while I was away claiming that they had to check the status of my apartment for repairs mind you had just moved in and they knew very well I he condition of the apartment. I felt completely violated. I think it was their way to get my money and drive me away. I was quiet, professional, and always paid on time. if you live near the Atlanta international airport and want a quiet professional place to live look somewhere else. I ended up terminating my lease early and left immediately.

Gardens at Camp Creek - Swimming Pool

Gardens at Camp Creek

(16 reviews)

Can we please get the entry and exit gate fixed? They both have been broken for weeks now. We pay a…read morepremium to live in a gated community. This is absolutely unsatisfactory and as far as a maintenance they are absolutely absent even when you put in a work order.

My name is Jason Tolbert and I just moved to Atlanta, GA from Jacksonville, FL. I moved into The…read moreGardens at Camp Creek Apartments on March 25, 2024. I won't get into how they onboarded me, but just know that EVERYTHING about this apartment complex is shady, underhanded, and just plain despicable. Upon moving into the unit, I began to get settled, unpack, and order my furniture. As I began to do just that, I noticed that things were not right here and as time passed, I KNEW that there is no way that there should be no human living in this unit or any other unit on the complex. Below I have listed and described the living conditions that they are FULLY aware of. I have spoken with Niesha (She has quit since I moved in and from what people tell me, the turnover rate for both employees and management companies are very, very high,) Nya, Brandy, Zack, Greg, Marcus, and guy that finally came to look at the why it was raining in my house when it rained outside. There has been very little resolve, and no one knows anything definitive as to when the following tasks will be complete. At the end of each dialog with each of these individuals, they just end up apologizing because "the company doesn't want to pay for anything, and I just do what they tell me to do." Each of them has agreed at some point that what is happening is outrageous and they, themselves would not just let all that has transpired happen without them taking some kind of action. ROACH INFESTATION: As I was moving in, I saw a couple of roaches, but didn't think anything of it. I began to see so many roaches that I stopped right at that moment to get bug bombs. I bought a total of 18 of them and set them off throughout the 1386 sq. ft. apartment. After I returned to the unit after bombing, I saw some roaches that were dead but were way too many that were still walking around. The next day I went and bought a more expensive brand of bug bombs. This time I bought 24 of them and spread them throughout the unit. I set them off and when I returned, I found more dead roaches but still too many to be still alive and walking around. I then informed the Leasing Office of this issue and Nya stated that they have pest control come out every Tuesday (I should've known something when an apt. complex has to have pest control come out every week.) When the exterminator came out, he explained that there was an infestation and the roaches had built nests inside of the utility closet across from the downstairs bathroom (the same bathroom where the toilet is not attached to the floor.) The exterminators have been out for the last two weeks, and I am still finding roaches roaming about in my apt. BEDROOM CLOSET RACKS: As I began to hang my clothes up in the 2nd bedroom closet, I started to hear some "creaking" and the next thing I knew the entire shelf fell (I have pictured to prove it.) Because I was just trying to get things off of the floor, picked all of those clothes up and hung them on in the 1st bedroom closet AND IT FELL TOO! I told the Leasing Office what was going on and they told me that it would be fixed. It took maintenance two days to come and when they came, they "fixed" it, but they came so I was grateful. I put my cloths back up and it fell back down again...THIS HAPPENED FIVE TIMES! I have pictured after each time. The maintenance men (Greg and Zack) have both told me that they can only fix the problem with what management gives them to fix problems with. They told me that they "go through this all the time because management doesn't want to spend any extra money." I asked Greg AND Zack why they don't just buy what's needed from the beginning instead of risking just "rigging it" and having to spend extra time, energy, money (in the end.) They just shrugged said "They just work here." Greg told me that he had to go and check another recently vacated unit to see if they left a bed frame because that's the only way that he will be able to fix it without the proper things needed to normally fix something like this. I then asked him baffled, "Why are you trying to find A BED FRAME to fix a CLOSET??!" He just shrugged. I also have this conversation recorded as proof. I STILL ONLY HAVE 1 FUNCTIONAL CLOSET! I HAVE NOT BEEN ABLE TO ENJOY A MONTH OF LIVING HERE IN A FUNCTIONAL APARTMENT. I STILL HAVE CLOTHES ON THE FLOOR AND I HAVE TO GET READY FOR WORK EVERY MORNING (BECAUSE I HAVE TO DO THAT BECAUSE ON THE 1ST THEY WILL WANT ANOTHER PAYMENT AND THEY EVICT PEOPLE HERE ALMOST EVERYDAY...I WONDER WHY...) HAVING TO DIG THROUGH PILES OF CLOTHES ON THE FLOOR. I BOUGHT TWO CLOTHING WARDROBES BECAUSE I NEEDED TO GET THE CLOTHES OFF THE FLOOR AND IS STILL CAN'T USE THOSE BECAUSE OF WHAT YOU WILL READ NEXT! LEAKING WATER IN 2ND BEDROOM - WATER DAMAGE: About 4 days after moving in it rained outside...AND INSIDE ALSO. I have a video of where the rain is coming in and showed the Leasing Office.

Stonetree Apartments

Stonetree Apartments

(6 reviews)

After living here for several years, I feel I can write an honest review. When I first moved in,…read morethe application process was easy & I was approved quickly. Back then, Michelle (amazing!) and another woman were working the office. They were always kind and handled any maintenance matters with cohesion and swiftness. As for the maintenance staff themselves, the same older gentleman has always been respectful, knowledgable & very helpful to me when I needed his team's services. Fast forward a few years and the kind staff has been replaced by manager Jabriel P, whom I felt did not always handle matters with ease and certainly not swiftness. While he worked there, I found I had to repeatedly call back to follow up on maintenance requests to ensure they got completed. This was an inconvenience as they only answer the office phone very early in the day. Luckily he was not employed there long & now there are two more kind women in the leasing office as of 2022. I say all this to say: Your experience will largely be determined by the competency and professionalism of the leasing managers. As for the apartments themselves, they look like the brochure pics & I dont have any complaints. Neighbors are generally hard working family people who mind their business. Occasionally, there will be a few kids playing in the parking lot, but nothing crazy. There have been break-ins in the area, but I suggest a security alarm or Ring device for added safety. I moved here after visiting a friend and while Stonetree is not perfect, it offers good value and spacious apartments. They also allow dogs for a fee. I feel comfortable recommending these apartments to anyone; come see for yourself!

There is only one maintenance person for more than 200 apartments, and unfortunately, it shows. On…read morethe first day of the month, my apartment had no air conditioning, and we were without AC for 14 days. The situation was extremely uncomfortable, and there was no rent adjustment or discount despite the length of time we were without it. There have also been ongoing issues with very unpleasant odors. There has been trash left outside the apartment, and despite repeatedly asking management to have it removed, nothing was done. The smell can become extremely unpleasant. If a neighbor smokes, the smell can also travel into the closets and throughout the apartment. At one point, there was a serious odor issue related to the dishwasher, along with a significant insect problem. In general, there are far too many insects, which has been very frustrating. The rent may seem affordable compared with other places, but in my experience, it is not worth the mental stress. You constantly have to call, follow up, and complain just to get basic maintenance issues addressed. Sometimes things may be fixed within a day, but other times you can wait a week or even two weeks. I have had to repeatedly go to the office and complain just to get issues addressed. Unfortunately, based on my experience, I definitely do not plan to renew my lease. I hope management takes these concerns seriously and improves the living conditions and maintenance response for current and future residents.

Park at the Marketplace Apartments

Park at the Marketplace Apartments

(8 reviews)

The 2 years my sister and I lived at Park at The Marketplace and sub par is the best way to…read moredescribe the apartment as well as the complex as a whole. The in office staff is a group of ladies who are nice enough but tend to be lazy and or possess a lack of knowledge that is unacceptable as leasing agents. Examples include: having a dated unit that is not advertised asbeing unaware of our move in date and had carpet cleaning scheduled for the day of move in - as we are moving furniture and belongings, not enforcing mail carriers of the proper way to stack packages in the mailroom, losing a former tenants mail after it was brought over to the leasing office, sending incomplete ledgers for move out, just to name a few. The maintenance staff with the exception of Gilbert who is the manager and is great - is horrible. They complain about having to climb the 4 flights to the top and treat the maintenance issues on that floor with less care as a result. Every appliance in our home was dated and needed service. The washer was only replaced after a maintenance tech stated that he would have to rig it a certain way in order for a malfunction to occur - just to get a new one which was needed. They ignored the 3 requests to replace a shower head that needed replacing, the wire shortage in the back area of the home - same area that caught on fire in a neighboring unit as well as still charging for valet trash service when the provider has changed multiple times, but not before trash wasn't picked up or thrown about the stairs and walk ways. One of the maintenance men even snatched a pool chair from my 12 year old daughter after he told her she could use it - as he was in the complex pool on his off day with his family. Why did he snatch the chair? Because he said he would have to put them back later and he didn't feel like it. A neighbor was allowed to move into one of the garages on the property and treat it like a studio apartment. Same neighbor kept up noise all hours of the day but especially at night. Owners were not instructed to clean after their pets so there's dog poop plenty. Mail gets stolen right off the front steps - even in a gated apartment complex - and I had to go in one day to inform management that the back gate was standing open. Other neighbors frequently sped through the parking lot as well during any time of the day or night. This is just the short of that awful 2 years. I would never recommend anyone moving to this building or this part of Atlanta.

I'd like to share my experience with this property management team, as my first visit left me with…read moreno desire to continue. I initially had a 10 a.m. appointment, but due to a flat tire, I called and left a message--no one returned it. I rescheduled for 3 p.m., received a request confirmation, but again--no direct confirmation or call. After leaving another message, I finally reached someone who asked me to come at 3:30 p.m. I arrived on time at 3:30. The staff member present told me to wait outside because the person I was supposed to meet was in the restroom. I was confused, especially since there was a perfectly suitable lobby. When the other employee came out, I asked why I had to wait outside, and she said it was because she was going to lunch. When I said this left a terrible first impression, she responded, "Don't you get lunch at your job?" I politely told her to enjoy her lunch, but as she walked away, she muttered something along the lines of "You may as well leave." I want management to know that this was my first impression. After that interaction, I felt uncomfortable and left without any interest in further engagement. I hope this feedback helps improve future customer service.

Brookstone - apartments - Updated October 2026

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