My name is Jason Tolbert and I just moved to Atlanta, GA from Jacksonville, FL. I moved into The…read moreGardens at Camp Creek Apartments on March 25, 2024. I won't get into how they onboarded me, but just know that EVERYTHING about this apartment complex is shady, underhanded, and just plain despicable.
Upon moving into the unit, I began to get settled, unpack, and order my furniture. As I began to do just that, I noticed that things were not right here and as time passed, I KNEW that there is no way that there should be no human living in this unit or any other unit on the complex.
Below I have listed and described the living conditions that they are FULLY aware of. I have spoken with Niesha (She has quit since I moved in and from what people tell me, the turnover rate for both employees and management companies are very, very high,) Nya, Brandy, Zack, Greg, Marcus, and guy that finally came to look at the why it was raining in my house when it rained outside. There has been very little resolve, and no one knows anything definitive as to when the following tasks will be complete. At the end of each dialog with each of these individuals, they just end up apologizing because "the company doesn't want to pay for anything, and I just do what they tell me to do." Each of them has agreed at some point that what is happening is outrageous and they, themselves would not just let all that has transpired happen without them taking some kind of action.
ROACH INFESTATION:
As I was moving in, I saw a couple of roaches, but didn't think anything of it. I began to see so many roaches that I stopped right at that moment to get bug bombs. I bought a total of 18 of them and set them off throughout the 1386 sq. ft. apartment. After I returned to the unit after bombing, I saw some roaches that were dead but were way too many that were still walking around. The next day I went and bought a more expensive brand of bug bombs. This time I bought 24 of them and spread them throughout the unit. I set them off and when I returned, I found more dead roaches but still too many to be still alive and walking around.
I then informed the Leasing Office of this issue and Nya stated that they have pest control come out every Tuesday (I should've known something when an apt. complex has to have pest control come out every week.)
When the exterminator came out, he explained that there was an infestation and the roaches had built nests inside of the utility closet across from the downstairs bathroom (the same bathroom where the toilet is not attached to the floor.)
The exterminators have been out for the last two weeks, and I am still finding roaches roaming about in my apt.
BEDROOM CLOSET RACKS:
As I began to hang my clothes up in the 2nd bedroom closet, I started to hear some "creaking" and the next thing I knew the entire shelf fell (I have pictured to prove it.) Because I was just trying to get things off of the floor, picked all of those clothes up and hung them on in the 1st bedroom closet AND IT FELL TOO! I told the Leasing Office what was going on and they told me that it would be fixed. It took maintenance two days to come and when they came, they "fixed" it, but they came so I was grateful. I put my cloths back up and it fell back down again...THIS HAPPENED FIVE TIMES! I have pictured after each time.
The maintenance men (Greg and Zack) have both told me that they can only fix the problem with what management gives them to fix problems with. They told me that they "go through this all the time because management doesn't want to spend any extra money." I asked Greg AND Zack why they don't just buy what's needed from the beginning instead of risking just "rigging it" and having to spend extra time, energy, money (in the end.) They just shrugged said "They just work here."
Greg told me that he had to go and check another recently vacated unit to see if they left a bed frame because that's the only way that he will be able to fix it without the proper things needed to normally fix something like this. I then asked him baffled, "Why are you trying to find A BED FRAME to fix a CLOSET??!" He just shrugged. I also have this conversation recorded as proof.
I STILL ONLY HAVE 1 FUNCTIONAL CLOSET! I HAVE NOT BEEN ABLE TO ENJOY A MONTH OF LIVING HERE IN A FUNCTIONAL APARTMENT. I STILL HAVE CLOTHES ON THE FLOOR AND I HAVE TO GET READY FOR WORK EVERY MORNING (BECAUSE I HAVE TO DO THAT BECAUSE ON THE 1ST THEY WILL WANT ANOTHER PAYMENT AND THEY EVICT PEOPLE HERE ALMOST EVERYDAY...I WONDER WHY...) HAVING TO DIG THROUGH PILES OF CLOTHES ON THE FLOOR.
I BOUGHT TWO CLOTHING WARDROBES BECAUSE I NEEDED TO GET THE CLOTHES OFF THE FLOOR AND IS STILL CAN'T USE THOSE BECAUSE OF WHAT YOU WILL READ NEXT!
LEAKING WATER IN 2ND BEDROOM - WATER DAMAGE:
About 4 days after moving in it rained outside...AND INSIDE ALSO. I have a video of where the rain is coming in and showed the Leasing Office.