Genuinely the easiest and fastest experience possible! So happy with how efficiently everything was…read moredone. Ryan Black is fantastic at what he does. Pricing is great and care was top-notch.

I brought my daughter to High Valley Dermatology for a few small bumps on different parts of her…read morebody and one wart on her foot. We were seen by PA Black, who spent less than 10 minutes with us. He diagnosed the bumps as unspecified dermatitis and prescribed two creams (Triamcinolone and Desonide). He also identified the bump on her foot as a wart but provided no treatment. The bill came to $328 after insurance adjustments. The billing code stated "OFFICE O/P NEW MOD 45 MIN," which didn't reflect the actual time spent or complexity of the visit. I left two voicemails with no response, visited the office in person, and was told the billing rep would call me back--she didn't. After multiple follow-ups, I finally spoke with someone who explained that the charge was due to her being considered a "new patient" (despite being seen five years ago) and the condition being "moderate," resulting in a level 4 charge. When I asked to speak with the provider who entered the code, I was told he likely wouldn't remember the case and is too busy. I was then directed to contact the CFO. I have no issue paying for services rendered, but this visit felt over-coded and the follow-up was frustrating and unhelpful. Just a heads-up to others: you may be charged significantly more than expected for what seems like a simple visit.

I would highly recommend Dr. Simpson. He has been an awesome provider. My 12 year old son suffers…read morefrom a disease called CRMO and has had a problem with an infected scalp for 3 1/2 years. Dr. Simpson has gone out of his way to help my son and we are very grateful. He diagnosed my son with an unheard of condition and has almost cleared up the infection completely. Not only that, he has offered to do a surgery to fix the bald spots all over his head. Thanks Dr Simpson, you and your team are amazing and we appreciate all you do!

This entire practice is a joke. Kody Tew is hands down the worst "provider" I've ever met. He…read morecouldn't care less about what the parent (me) has to say about their child (the patient). He interrupts, talks over me, visibly doesn't pay attention, and obnoxiously smacks his gum while he's talking. He loves to talk about himself and his family more than listening to what his patients have to say. Plus the office never called us to go over xray results. The front office is no better. Twice they overcharged me, and they messed up my son's appointment by mixing up his name/DOB with someone else's and then we had to wait around 45 minutes to be seen because they had to change the appointment time because of their mistake. You couldn't pay me to ever set foot in this office again. Kody has no business working with other humans, and the front office is completely incompetent.

Dr Eric Walker was remarkably kind and thorough. He was prepared with our scans and history…read more Observing movements causing pain and numerous reflexes, he reviewed and taught us from the scans. He outlined all of the treatment options. We left feeling hopeful and confident.

I was referred to this group to examine numbness in all my toes after surgery. They tested for…read moreneuropathy and other potential causes. Their assessment was that I probably now had a pinched nerve in my back. They recommended physical therapy and referred me elsewhere, but agreed that seeing my chiropractor could also be helpful. I was very pleased with the analysis which they explained thoroughly during the testing and liked how they engaged me during the entire process.

I won't go anywhere else! The team here is professional and welcoming, and the wait times are…read morepractically non-existent. Easily the best experience I've had at a medical office.

I arrived and told them, "I need a tetanus shot". Instead of telling me they will charge me for…read morethree times the cost of a shot I can get at any pharmacy they charge me for a medical office visit - I did not need one. The "medical office visit consisted of a weird old doc asking me 3 questions and taking my BP and pulse and O2. Maybe 5 minutes. I was stupid an naive. DO NOT GO THERE IF YOU DO NOT WANT TO GET SCREWED WITH AND OFFICE VISIT CHAGE YOU DO NOT NEED. THEY WILL NOT TELL YOU - YOU DONT NEED THIS BUT WE ARE GOING TO CHARGE YOU FOR IT ANYWAY!!!

Dr. Andary did surgery on my shoulder a few years ago. It had frozen up on me and I couldn't…read moreimagine why. I did have an injury to o it while lifting a suitcase a little while before I went to him. He found a small bone that had chipped off and was lodged into the joint space. It was hard for me to imagine (A) how he found that small bone and (B) how that smanhll piece of bone could cause that big of a problem. Regardless, he found it and fixed it for me and I haven't had any problems since. He is a very friendly and compassionate Doctor. I would highly recommend him if you are having shoulder or knee problems. Thank You for your kind care!

Dr. Andary replaced both of my knees a few years back and I can say I am totally thrilled that the…read moresurgeries were complete successes. I had a good experience with Dr. Andary. The only problem I had was the first knee got a superficial infection when the nurse took out the staples at week 8. She had no gloves on and I suspect that's how it was transmitted. Always make sure they have gloves on, any nurse that will come in contact with a wound. Had to go to wound care for 6 weeks.

With the death of Dr. Roisum, there is no longer an MD to see. But the physician assistants who've…read morecarried on the practice are among the best in Idaho Falls. We've relied on them for years.

Thoroughly unimpressed. I waited a week after calling about a referral only to find out it wasn't…read morewritten or sent. When I called the third time about it I was sent to a voicemail. I was given the run on the referral and the doctor ignored other issues I was there to address. Plus wrote me off with a prescription just to get me out the door. Won't be back.

I have been going here for the last 6 months and have received excellent care. They are patient and…read morevery knowledgeable with my condition.

Edit 2: See pictures below. Brooke decided to have all her friends and husband make a mockery of my…read moredaughter's situation. Dr. Salem, is this how you want your staff representing your office? Her and her friends making a joke about an ill 3 year old? Edit: I'd also speak to your front desk about leaving fake reviews. Last review was 7 months ago, then after I name Brooke with a 1 star review, there are multiple new ones from yesterday? Multiple naming her with glowing words about her amazing service? Very unethical. Brooke, instead of getting friends to leave obviously fake reviews, maybe just work on your people skills. When a mother who is distressed about her BABY calls you, show some grace and compassion. Brooke was incredibly rude and unprofessional. I just called to get my 3 year old, who may have asthma and just got out of the ER, an appointment, and was told I needed a referral. I have a PPO and shouldn't need a referral but am happy to get one before we were seen. We called back to relay this information and at least get something scheduled. Brooke was nasty and condescending, refused to let us speak to anyone else, and just from how she spoke to us, I would never want anyone who allows that attitude in their front office to treat my daughter. I have been up all night with a sick baby, I am a scared mother who desperately wants some answers and I am willing to get any paperwork I need but to be spoken to like that when my daughter is the one needing help is the most unprofessional thing I have ever experienced. No one is calling here for fun! We are looking for help! Left this review on google. First review in 7 months. Suspicious that there are now EIGHT new 5 star reviews from yesterday. I would like the number to someone that is not the front desk that I can speak to. The unprofessionalism of this establishment is astounding and I will take this as high as I need to. Falsifying reviews on a restaurant is one thing. Falsifying reviews on a MEDICAL CARE FACILITY is unexplainable and unethical. If you have to fake good reviews, reevaluate your establishment and staff.

I chose Dr Reed Ward to be my Primary Care Physician to replace my previous one who was no longer…read moremeeting my needs. On my initial meeting, he impressed me for not always recommending medicine, but often invoking better lifestyle. After a heart attack, they refer you to your PCP for followup care (there is still the cardiologist and others involved). I've been seeing Logan Belnap, a staff member in tthe practice. I've now seen Logan Belnap more times than I've seen Dr Ward, and I'm also duly impressed. On first meeting, he'd obviously read the documents on my incident very thoroughly, and asked me to fill in the blanks. He took over fulfillment of the non-cardio prescriptions, gave me a path on how to improve at this point, and did quite a few followup visits to insure I was "doing the right thing". Overall, I'm very pleased that I moved to this practice and plan to stay for the foreseeable future.

Caring and helpful staff. Knowledgeable and little waiting. Tine and thoroughness is of the…read moreessence.