Angela was always attentive and made the process smooth and stress-free. Highly recommend!read more

Great company and very friendly and helpful staff. I have dealt with Tammy Barhorst on several…read morepurchases and always been very happy. Would highly recommend her to anyone.

My wife and I were referred to this brokerage by a lender after obtaining a mortgage pre-approval…read more Because the brokerage is based in Sidney while our home is in Marysville, we specifically asked whether the distance would be an issue before agreeing to work with them. We were assured it would not. After our home was listed, we discovered the brokerage was not a member of the local Realtor association/MLS serving our area. This was never explained to us before we signed the listing agreement. As we learned more about how properties are marketed locally, we became concerned that our home was not receiving the level of local exposure we expected. Looking back, I believe the brokerage should have declined the listing if it could not provide local MLS representation. We were also disappointed with how our home was marketed. The listing photos were taken with a cell phone rather than by a professional photographer, and beyond placing the listing on major real estate websites and holding one open house, we saw very little additional marketing effort. The open house was another disappointment. We were initially told it had gone extremely well and that the agent believed it would likely result in an offer. Later, we learned there had only been one visitor whose contact information was obtained, and no offer ever materialized. Before the open house even began, the agent was unable to access our home because she was repeatedly entering the wrong code into her own lockbox. Our neighbor spent approximately 15 minutes helping before the correct code was finally used. The interaction was captured on our Ring camera, and our neighbor later told us the agent asked them not to tell us what had happened. Another concern was the handling of our paperwork. We repeatedly requested copies of the documents we had signed with the brokerage but did not receive them until after we had already begun discussing ending our relationship. After nearly a month on the market with very limited activity, we met with the broker to explain our concerns and respectfully requested a mutual release from our listing agreement. Rather than releasing us, we were told we would have to pay a $2,000 fee that was not contained in our agreement or continue working with another agent within the brokerage. Since our primary concern involved the brokerage's ability to represent properties in our area, neither option addressed the concerns we had raised. The broker's communication throughout this process was, in my opinion, unnecessarily confrontational and unprofessional. Although our listing was ultimately made inactive and the brokerage removed its signs and lockbox, our request for a mutual release of the listing agreement was repeatedly denied. Every real estate transaction is different, but this was our experience. Based on the level of service we received, the communication throughout the process, and how our concerns were handled, I would not choose to work with this brokerage again or recommend them to others.

Unfortunately, our experience with this brokerage was extremely disappointing, and I cannot…read morerecommend them based on our experience. We were connected with this brokerage through a lender after obtaining a mortgage pre-approval. Although the brokerage is based in Sidney and our home is located in Marysville, I specifically asked whether the distance would be an issue before moving forward. I was assured it would not. After our home was listed, I learned that the brokerage was not a member of the local Realtor association/MLS serving our area. This was never disclosed to us before signing the listing agreement. Because our home was being marketed outside the local MLS where most agents in our area work, I became concerned that our property was not receiving the level of local exposure I expected. Looking back, I believe the brokerage should have declined the listing if it could not provide local MLS representation. I was also disappointed in the marketing of our home. The listing photos were taken with a cell phone rather than by a professional photographer, and beyond placing the listing on the major real estate websites and holding one open house, we did not see additional marketing efforts during the time our home was on the market. The open house itself was also frustrating. We were initially told it had gone very well and that the agent believed it could result in an offer. Later, we learned there was only one visitor whose contact information had been obtained, and no offer resulted. Before the open house, the agent was nearly unable to access our home because she was entering the wrong code into her own lockbox. Our neighbor spent approximately 15 minutes helping before the agent realized she had been using the wrong code. This interaction was captured on our Ring camera, and the neighbor informed us that the agent asked them not to tell us what had happened. Another concern was obtaining copies of the documents we had signed. We requested copies multiple times before finally receiving them after we had already begun discussing ending our relationship with the brokerage. After nearly a month on the market with very limited activity, we met with the broker to explain our concerns and respectfully requested a mutual release from our listing agreement so we could move on. The broker declined our request, stated we would need to pay a $2,000 fee to be released despite our agreement not containing such a provision, or alternatively work with another agent within the brokerage. Since our primary concern involved the brokerage's ability to represent properties in our area, neither option addressed the issues we had raised. Throughout these discussions, we found the broker's communication to be unprofessional and unnecessarily confrontational. Our listing was ultimately made inactive, the signs and lockbox were removed, but the brokerage still declined to mutually release us from the listing agreement. Every real estate transaction is different, and this is only our experience. However, based on the representation we received, the communication throughout the process, and the way our concerns were handled, we would not choose to work with this brokerage again.