Great attention to detail, and prices are reasonable! Cannot say enough great things about them!

Terrible. Been here twice and had an issue both times. Most recently, I asked them to repair pockets on a jacket. They sewed part of the pocket completely shut and didn't address a ripped seem (see pic). I asked for a refund and the guy literally refused which is crazy. I think the source of the issue is there are too many people between the customer and the actual tailor so communication breaks down. I suggest finding a place where you can talk to the actual person who will be doing the alteration. read more

British Custom Tailors - They ignored a torn seem that I asked to be repaired. - Sewing & Alterations Near Me - Louisville, Kentucky

British Custom Tailors helped me out when I needed some pants hemmed fast, just a couple of weeks before Derby. Five stars all around! It started when I wanted to bring a particular pair of pants on a trip I was about to leave on. I used Yelp's "Request Pricing" feature to ask British Custom Tailors, along with some other tailors, if they would be able to handle my tailoring job within the week. BCT got back to me within the hour, and the next morning I was at the shop. This shop is near Holiday Manor, and it was neat seeing how it has an elegant showroom in front and then a larger area in back where the alterations are made. Men's suits seem to be their focus, so if that's something you're in the market for, definitely check them out. My pants were done less than a week later, and they were hemmed perfectly. I also got a text to let me know they were ready to be picked up. I'll definitely be back here when I have more alterations that need to be done. read more

Very friendly staff and they work fast while doing great quality work. I'll be coming back for all my tailoring needs.

Excellent tailoring, friendly staff, reasonable prices. I'm recently divorced, never learned to sew, need someplace! I took a well-worn pair of khaki slacks that had ripped out in the crotch BCT gave them back as good as new! read more

I was recommended British Tailors by a friend he told me they were making a custom tuxedo for his wedding and highly recommended them upon arrival. I loved how I was greeted and treated with such professionalism. They took a look at my suits and told me they can work with them. They totally changed the fitting on them and made sure that I was happy how they fit since then I've been back for alterations and also a custom shirt for my wedding. They went above and beyond and made my wedding fit phenomenal. I will forever be in debt to these folks thanks for your helping hands and professional opinions read more

I took my wedding dress here and am so happy with the results. Dillon is very chill and made the experience comfortable and easy. I strongly recommend! read more

High quality and good value work highly recommended there works try them for alterations

Went in to get my wedding dress fitted bc it was a size too big, you can't even tell that they did anything unless you saw it before. The sizing is perfect, it was done in a timely manner, customer service was amazing!! They are so sweet and i can't wait to tell everyone to go there to get tailored read more

I ordered a tuxedo online so I could attend a chamber event, and it took longer than I expected to get the delivery. I knew that the slacks would need to be tailored, and I worried about having it done in time for the event, which is 2 weeks away. I sent out a message, on Yelp, to all the tailors in Louisville and British Custom Tailors were the first to respond. When I arrived, I was greeted with a smile and he was very professional. They were able to have the slacks completed and ready to pick up within a week! The fit is awesome! The only thing I have a small issue with is that the hem is slightly to short, maybe a half of an inch. No worries though, this will allow my Turquoise Tapestry socks to show more. LOL Once the event is over, I will take the slacks back in to have the hem dropped a bit, along with other slacks I need tailored. Most importantly, I was worried about the price. I was pleasantly surprised at the low cost for the work! I will be referring British Custom Tailors to all my friends! read more

Great service. Went above and beyond for items bought elsewhere but they fixed. Really happy and highly suggest using

What an absolute joy it was to work with Dillon! He was so positive and affirming. And what a perfectionist! The work they did on altering my daughter's wedding dress was incredible. And everyone on staff there is dedicated to making it the best it can be! If you are looking for the best in tow read more

This is an excellent tailor shop. Every piece if clothing I have taken to them to have hemmed, altered, or tailored has fit perfectly. I have referred a friend and he will say the same. read more

Excellent experience at BCT with high-level attention to detail and prompt turn-around time. Atmosphere of the store is chill, but professional, positive vibes. Dillon listens intently to alteration ideas and quickly offers solutions as to making it happen. Highly recommended. read more

Absolutely fantastic experience with British Custom Tailors! I recently ordered a custom suit/shirt/tie combo for my wedding from this family-run establishment, and from start to finish, it was an absolute pleasure. Dillon patiently walked me through everything from fabrics, linings, styles, buttons, etc. to realize my vision for the suit I wanted to get married in. I live on the west coast and was only in Louisville for a day for measurements, but we made the final fitting work out. The final product exceeded my expectations, is perfectly molded to my frame, and will last me a lifetime. Exceptional customer service and product quality, and I couldn't recommend them more highly! read more

I was in town for the holidays and needed a quick blazer repair and these guys were able to squeeze me in on a Sunday and fix it up in less than 20 minutes. Impeccable work and super nice as well. read more

How a tailor saves the day: Came all the way from Houston, TX to Louisville for a wedding to discover my new dress (bought online) is too big. Called around to so many tailors and everyone was so busy they couldn't get to me. A shop that couldn't help me referred me to Dillon @ British Custom Tailors. I WAS BLOWN AWAY! The customer service alone deserves 10 's! The shop was clean and so nice. I was in/out quickly for the fitting and my dress was ready by opening the next morning. Dillon even called me the same evening of the fitting to ensure me that he has just finished and I could pick up first thing in the morning. The best part?! It fit like a glove, like a dream. So many amazing aspects. Family run business open since the 70's and it's no wonder why they are still around! read more

British Custom Tailors - Sewing & Alterations Near Me - Louisville, Kentucky

I've never left a review anywhere but Dillon at British Custom Tailors is amazing!! My wedding dress came in completely different from the one I had tried on- and Dillon and his team were able to fix it and make it look even better than what I could've imagined! Seriously could not recommend this place more!!! read more

Needed a few alterations for our wedding coming up. The staff was so helpful in accommodating us on short notice, and the alterations were absolutely perfect. They went above and beyond to make sure that we were happy with each item. The service is top notch. Highly recommend! read more

My experience here was excellent and stress-free. Wonderful for the whole process, incredibly responsive with communication and alterations. Did a fantastic job and even corrected one small issue on the spot, even with others in the store staff took the time to move a hook immediately. Highly recommend. read more

Excellent tailor been in business more than 40 years. This guy Mark who is the owner and master tailor works hard and conscientiously to satisfy his customers. He does superb work in Alterrations and also stitches mens suits and womens gowns. read more

They altered my wedding dress and did amazing!! Had it ready for my second fitting early! And was prepared to make adjustments immediately. Staff was very friendly and was affordable! I had a lot of lace and jewels that remained intact during alterations! read more

First time ever going to a tailor and they treated me very well. They got my alterations done quickly and the costumer service was outstanding. Will definitely be using them for all of my future tailoring needs. read more

I've used these guys multiple times over the years. The ow we, Sam will take great care of you and get it back in a hurry if you need it. He recently altered 2 pairs of pants and replaced all the buttons on two expensive shirts and got them back to me in just a few days. I highly recommend. read more

If I could give this place more than five stars, I would. I went to get a pair of pants hemmed on my dad's recommendation: he said that British Custom Tailors were great and that he never went anywhere else to get his clothes worked on, even though they are on the other side of town from us. I felt that with such a strong recommendation from my dad, how could I not go and give the place a try? Even before entering the business, which is located in a small strip mall off of Brownsboro road, you can tell that it is a well taken care of and classy business. The storefront does not look anything like the other stores in the strip mall. The inside is just as lovely as the outside. There is quite a bit of hardwood interior and comfy couches you can sit on while you wait. They also have a candy dish! Yum! The staff there will help you promptly and treat you with kindness no matter what they are doing. As soon as I walked in, the woman working came to help me. She asked me to go try on my dress pants with the shoes I'd like to wear with them so that she could see how much she needed to hem. The whole process took just a few minutes. Despite the fact that I needed my pants very promptly and they normally would've applied a rush charge, they did not. I thought that was very kind of them. They are very accommodating people and I will definitely return for any future garments I may need altered. read more

I have been looking for a reliable tailor since I moved to Louisville and haven't had great luck. I was really hopeful that this place would be it, given that they have higher quality materials than nearly anywhere else in town. The customer service is miserable though. I've been 3-4 times and each time seems like either an inconvenience or that what I needed was unimportant. You shouldn't dread going to the tailor. Other reviews have called it arrogance. I sense that too, which is weird. It's a tailor in a middle America strip mall, very very far from Saville Row. I recommend working on creating an inviting atmosphere. This could be the top shop in Louisville. It certainly isn't right now. read more

Sam, executive tailor, is absolutely wonderful to work with. In addition to his great sense of humor and customer service, he has a wealth of experience in all sorts of fabric including suede and leather. I will continue taking all of my pieces to him. read more

I'm a repeat customer for good reason. They work hard and the alterations have looked good and are durable.

Laura did a great job altering my suit for an upcoming Derby party. Spring is a busy time of year in Louisville and Laura finished my suit ahead of schedule! It looks great and fits perfect. Thank you!!! read more

This is the only tailor in town that will finish your items in the same way you brought them in. This is perfect for designer jeans and dresses. If you're looking for a quick cheap fix, this is not your place. Avi takes pride in every piece he alters and charges appropriately for his time and knowledge. I highly recommend! read more

I came to British Custom Tailors three days before my wedding having discovered that my tailor in TX (where I live) had failed to make the necessary alterations. Laura was incredibly kind and calm and she made what might have been a stressful situation completely relaxed. I immediately felt confident in she and Avi's work, and I owe them a great thanks for making my dress fit fabulously. I 100% recommend their services. Not only are they steadfast and entirely competent and professional in their work, but they know how to make a person feel at ease. I've never felt the need to write a yelp review prior to this, but this business deserves all the kudos in the land. Thank you!! read more

I just got my belt back from them and I could not be happier! When I dropped the belt off, it was falling apart and looking really rough. Now it looks brand new and I can't wait to wear it again. In the past, I have also had some sizing and stitching done here and I am always pleased with the results. I highly recommend this shop for anyone needing custom tailoring done on their clothes! read more

This is a great place to get alterations done. I've been going to them for a couple of years. I have had numerous shirts altered, pants hemmed and had to get a hat fixed that my dog had made a chew toy out of. They fixed my hat while I waited and did a great job. It looks like new. The hat was probably a little out of the ordinary, but shows their wide range of skills at handling any of your alteration needs. They are very nice and highly professional. Highly recommend! read more

I have experienced more problems than are to be expected from tailoring. It is common for things to need one or two adjustments when you get them back from any tailor, however British Custom Tailors often handed me back garments that were completely untouched. Sometimes I would drop off several garments for alterations and half of them would be done, the other half would have nothing done to them at all. At other times I was calling in to pick something up and when I got there it was not only not finished, but it hadn't even been started on. I cannot justify the exorbitant prices they charge based on their shoddy service. I have found better tailors that are much cheaper. DEFINITELY AVOID! read more

Avi did a great job on my dress shirt! It was a rush job too because I needed it for my sister's wedding the following day. All of the staff at British Custom Tailors were friendly and professional. The space is comfortable with good lighting. If I ever need any kind of tailoring work done in Louisville, I'll be going back here for sure. read more

Prices are outrageous and the storeowner is cocky. After my bad experience, a friend of mine went in to ask about getting a blouse stitched for an Indian wedding. The quoted price was $600! I got the same job done in Nashville for $30. Needless to say, she went elsewhere, and neither of us is going back! read more

Fantastic work!! Jacket was completed a day earlier than promised. The whole process was great from start to finish. Will come back with any of my tailoring needs. read more

I had a wedding dress emergency after getting my dress back and the alterations were terrible. Avi at British Custom Tailors made me feel calm and confident that he could fix my dress, and achieve the look I had imagined for my dress. He was so nice, is incredibly talented, and did amazing work! I live out of state, but I would recommend him to anyone looking for quality alterations and fantastic service. If I could change one thing, I would have gone to him first with my dress alterations! My mom got her alterations done at British Custom Tailors and was also incredibly happy with her service. read more

Who could have guessed that handmade suits cost only $695 to start!

I had alterations done on a bridesmaid dress here and they did a great job! The turnaround time was less than two weeks which was convenient since the wedding was out of town. I will return in the future! read more