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    BrightStar Care

    2.1 (7 reviews)
    Open Open 24 hours

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    14 days ago

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    7 years ago

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    Heritage Oaks Assisted Living and Memory Care

    Heritage Oaks Assisted Living and Memory Care

    3.3(3 reviews)
    8.8 mi

    Looked into Heritage Oaks Memory Care as an option to relocate my mother from her current facility…read more Scott was absolutely the best - he was professional and patient as we worked through the decision. The only reason we did not move my mother here; was she is happy where she is and relocating her at this time was not in her best interest. If it was solely about my wants and needs - she would be there now. Scott left the option open should her needs change in the future. Personally, from what I have seen from the many we have toured, this is one of the best.

    I had a family member here and I had nothing but issues. We ended up moving them because the…read more"leadership team" as they call themselves are incredibly inexperienced in terms of assisted living employees. It's a clown car of a leadership team. It makes me sad to write that because some of their "care partners" are excellent, but turnover is high because of how they are treated by the Ringling Bro Circus ladies. I think they are very excited about their "new titles" and I get that. It is exciting when one moves up to a position with low levels of education as such. But, unfortunately it creates an environment where the residents are not taken care of and they really don't know what they are doing. It's too bad because the facility does look nice. Just know that they don't actually provide many of the amenities they say that they do. There are so many better options in the area with much higher quality caregiving for the same price. We moved our family member and their disposition changed dramatically upon leaving. I'm always super cautious of any place that has their own current employees reviewing on google. The more appropriate platform for that is Indeed or Glassdoor. It's a clear attempt to increase the rating.

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    Heritage Oaks Assisted Living and Memory Care
    Heritage Oaks Assisted Living and Memory Care - Enjoy restaurant-style dining and a delicious home-cooked meal in our beautifully decorated dining room.

    Enjoy restaurant-style dining and a delicious home-cooked meal in our beautifully decorated dining room.

    Heritage Oaks Assisted Living and Memory Care - Our rustic décor is inspired by Tuscan aesthetic and creates a warm & inviting atmosphere for our residents to relax and enjoy their lives.

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    Our rustic décor is inspired by Tuscan aesthetic and creates a warm & inviting atmosphere for our residents to relax and enjoy their lives.

    Avanti Senior Living at Towne Lake

    Avanti Senior Living at Towne Lake

    3.8(4 reviews)
    25.2 mi

    9.3.23 No one want to have a loved one need to have extra…read morecare than what you can provide for them. But unfortunately dementia is a horrible disease that requires extra help. These places are expensive. But they are providing 24 hour care to your loved one. This is second place we have had our loved one in. The first one was not good but Avanti is 100% different. The staff are so friendly and caring to us and to their residents. They treat them just like they are their own loved one. They do actives with them to help keep their brain functioning sharp. Everyone here from Nina at the front desk to the kitchen staff are great. Thank you so much for the exemplary care you are providing my MIL.

    My mom lived there 6 1/2 yrs. The nurse practitioners over medicated my mom and when I told them to…read morestop - because I held medical power of attorney I was literally told " it's not that simple" I had to inquire if I needed an attorney to get the overdosing stopped. The medical "professional" prescribing the over medication was not following the oncologist's medication and she told me 5 times the wrong chemotherapy drug my mother was on. Since my moms passing they owe my mothers estate in excess of $3000. They acknowledge it but have been claiming the Che k would be mailed for the last 90 days while refusing to provide any information for follow up. It's clearly " the checks in the mail" nonsense to keep an elderly person money. I can only imagine how many elderly residence have been over medicated and fleeced by this company. It looks like I'm going to contact our family attorney.

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    Avanti Senior Living at Towne Lake - Entrance 5.1.21

    Entrance 5.1.21

    Avanti Senior Living at Towne Lake - Thanksgiving celebration. 11.24.21

    Thanksgiving celebration. 11.24.21

    Avanti Senior Living at Towne Lake - Very sweet. 5.7.22

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    Very sweet. 5.7.22

    BrightStar Care - homehealthcare - Updated May 2026

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