The estimate visit was performed in person by the contractor. The job was scheduled. Even though we had a conflict, the reschedule was easy. The contractor and his help were on schedule and professionally cleaned the inside and outside of the windows as well as the screens. The views are clearer than they have been in years. People think window washing is a skill that is easily performed by the owner. Believe me, the windows are much cleaner when cleaned by someone who knows what they are doing. Have recommended his service to two other people. read more