I'm sharing this experience so other parents can make informed decisions about childcare safety.
My family attended this center for over 4 years, so this review is not coming from someone unfamiliar with the school. We were part of the community for a long time, and we had always been very close with the daycare owner. She often made it feel like families were part of an extended family there, which is one of the reasons we stayed for so long. That is also why the way recent situations were handled has been especially disappointing and hurtful.
Recently, my child was able to leave the playground by climbing over the perimeter fence and enter a neighboring property. What was most concerning is that staff did not notice this happening. According to what we were told, other children were actually the ones who alerted staff that my child had left the play area. By that point, my child had enough time to stack bricks near the fence, climb over it, and go play on equipment on the neighboring property.
A child leaving the premises of a childcare facility is a serious safety issue. The playground is located near a road, and the situation could have ended very differently. Situations like this require constant supervision and a secure environment designed to prevent children from leaving the property.
Unfortunately, this was not the only incident that raised concerns. On another occasion, when I was leaving with my four children, a two-year-old followed us out into the parking lot right next to the road. I asked nearby parents if the child belonged to them and they said no. Another parent ended up bringing the child back inside, and staff had not even realized the child had left the building. Again, this is a frightening situation because a child that young could easily wander into traffic.
I also had concerns about classroom supervision. Children were frequently placed on tablets. I had specifically asked that one of my children not be given a tablet, yet it still happened multiple times. At one point my child even told me they had been watching "Chucky," which is clearly not appropriate content for young children.
When I raised these concerns with the owner, I was disappointed that there was never an apology or acknowledgment of the seriousness of these issues. Instead, the response often seemed to shift the blame onto my children or deny that certain situations even occurred, which was incredibly frustrating. It made it feel like the focus was more on defending the situation than addressing the safety concerns being raised.
This situation affected our family emotionally and financially because we had to quickly find new childcare after the suspension and termination. No parent expects to be put in that position after trusting a facility with their child's safety for years.
I understand that no childcare center is perfect, but strong leadership means acknowledging when mistakes happen and making changes to ensure children are safe. Unfortunately, that accountability was not present in our experience. The way things were handled recently also made the environment feel far less supportive and caring than it had in the past.
We ultimately decided to leave, and I'm grateful to say that since moving to our new school my children are thriving.
I hope the center truly reflects on these incidents and improves supervision and safety practices. But I also believe parents deserve to be aware of situations like this when choosing childcare. When children are able to leave play areas unnoticed or wander into parking lots near roads, the risks are very real. My hope in sharing this is simply that no other child is placed in a situation where something far worse could happen. read more
