I have an extension. It's your company. Yes it does. I have the direct line to your offices. Not the answering service. To responder part II: I am not reviewing your call overflow, I am reviewing your staff you hired to run your business. Staff will not help unless all personally identifying information is obtained. Do not contact! To responder: tell that to your reception staff. They refused to connect me to a loan officer without providing all info. Complete scam. Do not do business here. They only collect personal information. I called to get a quote and they would not let me talk to a loan officer unless i have them name, phone number, email, home address, current lender, last four of social. No problem. Tons of other business I can work with. Avoid at all costs. They just want your information to sell.To read more

Again Richard B. keeps defending his company's poor service with excuses. I was called within two days of his company's sad customer service by another broker, who immediately responded positively to my refinance application. The broker I used had no idea what Richard B.'s company was talking about. My refinance went smoothly with no "hic-cups" or delays. As a 100% disabled Marine combat veteran (with multiple Purple Hearts), again, avoid this company at all costs. Are you sure you want to continue this dialog Richard B? Again Richard B. refers to my "Hostility"...is this a joke...my problem was with your truthfulness and paperwork that did not reflect the facts. I tried to correct the paperwork and your agent said they could not correct the documents...I do not place my signature on incorrect documents! After my stint in the Corps, I spent the majority of my working life building commercial Real Estate for my partnerships. I've dealt with numerous RE lenders and brokers, there are many good ones and a few poor ones, sadly you and your company fall in the poor category. Again, Richard B. wishes to continue...: This is the response I received from Brightpath Funding after I requested corrections to the documentation that was incorrect: Due to the resent lending changes because of Covid19, we cannot accommodate your request at this time. Your home loan application has been canceled, we have shredded and the documentation provided. We do wish you the best, stay safe. Best Regards, Rick Berg SVP Processing read more