I would like to give 4.5 stars to this printer/binder. The hardcovers they printed and bound for us were of excellent quality. The printing was flawless, the binding secure, and the quality of the dust jacket in both paper and color match was outstanding. The only error in the print run was that one copy had a dust jacket askew. I didn't give them five stars because they did end taking a lot longer than the turnaround stated on their website, and the owner, when it became clear that he couldn't meet the deadline, stopped communicating with us. However, an employee took over our job and she was fantastic to work with: responsive, professional, and helpful. The quality of the finished product could not be a lot better, in our opinion, and the price was very reasonable. We would absolutely use this company again. read more

Bruce F. Jacobsen, Executive VP is undoubtedly one of the most angry and unprofessional people I have ever encountered. He is impulsive, rude, reckless, offensive and overall not well. Any person that feels the need to jump to conclusions and attack a persons persona, needs serious help. After asking for a follow-up e-mail along with some questions as to learn about their process Bruce wrote "The folks that work with me know what they are doing, know the questions to ask so so we do our work properly...." He then continued to assault and attack in the most brutal way. Also, what they advertise, is not consistent with what they sell. This may be the exact reason for his unruly behavior. His associate Cindy Rosendale is just as crazy. I have never been so taken back by anyones behavior (and for zero reason) as I have with the two of them. Also, note that this is the first time I have written a review. Considering the shocking experience, I felt compelled. STAY AWAY. WORST CUSTOMER SERVICE EVER. read more

I have worked with this company on a few different projects and have always had a good experience. The office people were very nice and easy to work with - and my projects came out perfect! Couldn't ask for more. I will definitely use BNB again for future needs! read more

My workplace has been using this company for many years for an annual project we have. This was my first time taking over the project, and so of course on my end I encountered many stumbling blocks that prevented the request from reaching Bridgeport in an adequate amount of time. That said, my contact Tanya L. and her shipping department worked together to ensure that we received the product by our deadline. Tanya provided excellent customer service, and I am so grateful for her help. Highly recommend! read more