Mary Martinez, Franchise Owner was excellent at providing us with programs that can help us. She…read morecalled around to find the appropriate agency. Five Stars.

Talked with their social worker Cindy Brown. She said not enough staffers for now and that their…read morestaff retention has been low for a while since the COVID thing started. Couldn't provide me with a driver for my transportation needs. I was disappointed so I guess this means another agency I will be hiring.

I'm incredibly Impressed with the Consistent & Exceptional care My Dad's been receiving with Road…read moreRunner, Literally in Every aspect , Starting from the Top with Jeanette & the entire team!! Jeanette genuinely cares listen so well follows through & communicates Excellent!! Eden, is his personal caregiver assists him twice a week, she's so caring, kind, gentle .. shes dependable & consistent ~ I can always count on her to be flexible . Her big smile & sweet personality is a great comfort to my dad. & this brings me peace of mind to know he feels safe & well cared for when I step out for the day to have some downtime to myself as his full-time caregiver. Physical, Therapist "Tom,"; he's been dependable, knowledgeable, thorough & effective @ helping my dad progress in his healing. Nurses Kassandra, & Kiana have both been extremely professional, loving & compassionate. I would truly give Road Runner a 10 out of 10 Blessings & Gratitude in Jesus Name Chrissy

My mom is living in a memory care home for dementia. Roadrunner reached out to me and I went ahead…read moreand signed her up for their service. They have been so loving and attentive with her and have been great at keeping me in the loop at all times. They basically do everything so I am not having to try to remember. The RN and MD are frequent visitors and are on top of things at all times. They know I'm an RN, and treat me as a professional, which makes me feel included and valued. They are QUICK too! They ordered a hospital bed for my mom and it was there the next day. I'm so glad to have been able to get this help with my mom's care.

Home Care Assistance is wonderful! * Interviewed us in our…read morehome to asses the situation & meet everyone * Gave us helpful suggestions & a notebook that we're still using. * They have a LARGE group of caregivers * No worries about subs or emergencies. * Filled every need we had very quickly. * The caregiver we had was wonderful -- she really bonded with Mom. * They have a GREAT memory program that I wish we could use! The only con is the cost. To have everything they offer, I get why they have to be expensive. We're mostly going with private care because of cost, but if I ever get rich, I'll be using Home Care Assistance of ABQ all the way!!!

In just 2 weeks, terrible experience of overnight care for my terminally ill father who is a high…read morerisk fall. 1. Two Caregivers falling asleep during multiple shifts. With a falling incident due to no assistance due to caregiver was sleeping. 2. Another caregiver yelled at my father, refusing to help resulting in him urinating all over the carpet. 3. Another caregiver appeared to not be able to read English. Concern if assisting with medication or reading instructions for care. Advised agency of these issues and attempted to email the owner, no follow up. The care manager seemed inexperienced and not interested in trying to improve our experience or keep our business. Very unfortunate that my terminally ill father had to have this experience during the hardest time in his life.

The below was auto-populated and because leaving a detailed review would cause me distress, and…read morethis pretty much covers what I would address, I'll just leave it (of course, the below doesn't specify that these areas are problems, but they are): "Treatment of individuals with disabilities, organization, management, transparency/honesty, interdisciplinary communication (including office staff and owner), not screaming "slander" at every negative review, and proclaiming such reviews are "fake," and much more."

We arranged (from a long distance) care for my Dad from Mi Casa. Not easy but Mi Casa's staff…read moreworked with us from initial assessment to coordination with our long term care insurance and were excellent every step of the way!! My dad had the same caregiver for nearly two years along with occasional subs or alternates when the need was greater. All were professional and warm, caring individuals. He cried when their needs out grew home care and we made the move to assisted living. Our experience was the best in a difficult situation!

From the owner: home health careread more

These people were great, all of them. Very flexible with everything we needed. The in-home aid got…read moreto know my mother and was a comfort and help to all of us . Price was great also. If you are looking for help with home care, this is the place. I can't thank them enough for all their help...

From the owner: Feel better in the comfort of your own home. We specialize in care and daily living assistance to…read morean array of individuals. Whether you need daily or weekly assistance due to aging, illness, recovery, or rehabilitation, our care givers will provide an individualized service that you can trust.

My experience with using Comfort Keepers has been wonderful from the start. The level of care is…read morevery high and their communication with my family has been great. Since the initial phone call I made to start services for my dad I have been treated with utmost respect and have made me feel cared for. They have been very flexible and patient with my dad who can be stubborn and needs constant care. I have no experience with senior care and Comfort Keepers has helped me to learn how to get the best care for my dad who is suffering from dementia. All of the caregivers that have been caring for my dad have been very professional, they were competent and kind. I would not hesitate to use Comfort Keepers again to care for any of my family members.

From the owner: Comfort Keepers caregivers travel to clients' homes to provide care services and living assistance…read more Our work allows seniors and disabled individuals to live independently and as comfortable as possible. With our expert caregivers in your loved one's home, you can rest assured knowing he or she is receiving the best care possible.

I have admiration and gratitude for the vision of the administrative staff and the helpers who have…read morecome into my home five evenings a week for the last three weeks. After leaving a back-injury rehab facility (also for three weeks), I was wondering when I might get back to normal. With Nova, the individual attention to my needs made all the difference. I can't recommend Lawrence and Natalie highly enough! Wonderful.

From the owner: We strongly believe everyone deserves to age with dignity, independence, and grace. We are…read morecommitted to providing reliable non-medical homecare services. We take a personalized approach to homecare, getting to know each client personally and developing customized care plans tailored to their needs, preferences, and lifestyles.

Excellent care , Liz and her staff are kind and caring. They have caregivers available 24/7. Can't…read moresay enough good things about them.

We have so appreciated the diligent & loving care that For Your Care In Home Care has provided to…read moreour folks for over the last 4 years. They did their very best to provide the coverage that was needed.

Bayada is unique. The name of the organization is someone's last name and that means something…read more They do things differently here and that's really what makes them stand out. I am an employee of BAYADA and I have to say, I've never worked anywhere like this before. At BAYADA they say that everything comes down to the Bayada Way which is based on 3 core values: Excellence, Reliability, and Compassion. What I've found since working with this organization is they really, truly, stand by it and walk the walk. They provide excellent training for all of their employees, and this training doesn't end when they start working. They provide continuing education for their home health aides, they offer in services and trainings frequently for their office staff as well. Bayada is always working to improve client experience, and regularly reach out to clients and find out what they can do better. One way they do this is by having clinical oversight by at least 2 Registered Nurses on staff overseeing the home health aids. The nurses visit clients once a month, every month. And the first assessment is totally free! Bayada nurses offer medication management and medication refills. No more filling mom and dads pill boxes yourself. Bayada also takes great care of their employees with competitive starting pay and a benefits package even for part time employees. That's why Bayada attracts the best caregivers. If you want the best for your loved ones, Bayada is the way to go.

To be in a position of needing Home Health Care means you live daily in very stressful situations…read more This company and all its personnel at this local office helps to remove some of that stress. They are and have always been there when we needed them. This is the second company we have used locally. Left the first one because of FREQUENT miscommunication. Bayada made the transition seamless. What a relief! I would highly recommend this company to anyone who is in the position of needing Home Health Care services.