Dr Sharma was very nasty and possessed no professionalism towards me when I sat in her chair. The…read moreday of my visit it was early approximately 8:30 a.m. I was waiting on her with the hygienist. When she walked in the room I greeted her promptly.
Eventually, I curiously asked her, why she didn't see a certain decay 2 wks earlier, when she took my initial x-ray.
She immediately snapped at me and said I don't know, but that's what happens when you visit 2 dental different practices at the same time.
I was shocked at the tone, and the fact that she brought up details of me visiting a different dental practice intermittently, since my situation had nothing to do with the question at-hand. (One takes Medicaid and the other does not.)
Therefore, I have to workout what places me in a btr financial position.
Then, I said to her, "You're not a morning person, are you," due to the fact she was slamming things around on the table, in her preparation.
She stated, yes I'm fine. Then she proceeded with, "Would you care to cancel this appt & make another appt w/a different dentist.
I turned and looked up at her from my chair, I said Dr Sharma, if I offended you in any way, I apologize, that was not my intention.
She said, No it's okay! She was scheduled to do work on my mouth that day. She took another set of x-rays. Then ended my visit
Next, she swiftly walked behind me as I approached the "front desk personnel" thru the long, narrow hallway. When I had reached the front desk the ofc mngr,She said yes, Im fine. So after she gave me my new treatment plan,and followed behind me, back up the long hallway to the front desk empl's so that I could make my next appt, meanwhile the offc mngr, Zorilyn Cain, came out to the front desk and asked me to follow her to her ofc.
She also suggested that I see a different dentist. And I said why what is wrong with me continuing to see Dr Sharma?
She replied that Dr Sharma no longer wanted me for a patient. And I tried to explain that I thought she may have gotten offended, But I apologized to her so I don't know why she even escalated the situation to Zorilyn Cain, esp since she told me she was okay
Zorilyn Cain, kept throwing out false narrativees as to why Dr Sharma did not want to be my dentist anymore.
I felt like a 3rd grader in the principles office trying to defend myself for something so trivial that I did not do to Dr Sharma. I told Zorilyn Cain that I was 63 years old and have never been called in any professional doctor's office by the office mngr and been told that the doctor did not want me as a pt. And to add insult to injury I was never told why.
I mean who does this, I came in to seeek professional dental care and I did what anyone would do if they offended some one else, and promptly apologize.
I felt like Dr. Sharma was professional enough to talk to me to try to resolve her issue with me, before escalating it behind my back, that we could have extinguished it and came to some type of resolution.
She should have been able to move forward seemlessly, since she said she was okay. Which in hindsight I still do not even realize what I said that was so offensive to her.
I asked a mere question abt my dental visit.
However, I had made a hefty down payment for some upcoming root canals and fillings. I requested to Zorilyn Cain that I wanted a full refund on the deposit I left for those upcoming services.
I did receive my refund, But I will never schedule another appt with them EVER. I seek professionalism, NOT immaturity in ANY of my dealings, be it personal or professional.
