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    Brian Martin Plumbing

    5.0 (1 review)

    Services - Brian Martin Plumbing

    Hot water recirculation pump installation

    Hot water recirculation pump repair

    Plumbing inspection

    4 More Services

    Plumbing installation or replacement

    Plumbing repair

    Water heater installation

    Water heater repair

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    4 years ago

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    Mr. Rooter Plumbing of Bowling Green - Mr. Rooter stays clean to protect our employees and community

    Mr. Rooter Plumbing of Bowling Green

    (10 reviews)

    My wife called Mr. Rooter on Friday afternoon telling them that our kitchen sink was clogged and…read morebacked up. An appointment was set for Saturday around noon. When the Mr. Rooter technician arrived, he assessed the situation. I told him that I had run a 35 foot snake down through the drain, but without reaching the clog. The technician said that he has a machine with a 35 foot snake but that the machine was battery operated and not that strong. He could put a 50 foot snake on the machine, but that it probably will not do the job. He said that his machine is good for bathrooms and other drains, but does not work well on kitchen drains. The technician said that the price for him to try his snake would be $390 whether it worked or not. If it did not work, then they would use a jet cleaner that would cost $2400 and the the $390 would NOT count towards the $2400. The technician then said that we must pay him $100 for the trip though he does not have the adequate equipment to properly work on a clogged kitchen sink. He went on to say that he has to give lots of people this bad news. I paid the $100 and sent him away. I then went to a local establishment and purchased a professional-sized Rigid drain machine with a 75 snake. Though I laid on the floor for an hour or so, this machine went through the clog and all was well after one trip of the snake down the drain. The new machine cost me $435. And I have it for the next clog. My thoughts are what drain-opening service company sends their technicians out with sub-par equipment that routinely does not work on kitchen drains? At least the technician was honest and told me that his machine probably would not work. Good for him in doing that. One star for an honest employee. Zero stars for the company.

    I regret calling Mr. Rooter to clean out my drains. I was not told that there would be a charge for…read more"after hours". Note - the technician is just now leaving at 5:32 pm on a Tuesday. The drains are cleaned and so is my bank account.... $497.00! For snaking the drain?? Really?? Do yourself a favor and do not use this company. I feel foolish for not checking the Yelp ratings before calling the first company that came to mind.

    Brian Martin Plumbing - plumbing - Updated May 2026

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