My husband saw Dr. Olsen @ Gaylord office in July 2026. I was told they would bill Delta Dental &…read morewe would receive the difference from Delta. This turned out to be a MEDICAL billing & they REFUSE to pay us the difference. We are now out $155.00, the most we pay is $10.00 to any specialist. DO NOT GO THERE UNLESS YOU HAVE $$$$ to burn. Even our medical coverage agrees this office really messed up!

Absolutely the best! I have had a history of dental nightmares, and put off getting 2 broken teeth…read morepulled until the pain and swelling were so great, I had to go into the office as an emergency patient. The entire experience, from the welcoming front desk to the post-op instructions, were handled with great care and compassion. The assistant prepped me, the doctor came in, understood the situation immediately, and boom....put me out within a minute. I woke up to the compassionate assistant saying, "Wake up. It's over. You're all done." I felt nothing. Zero! Completely painless! And I have felt no post-operative pain either. I have some swelling....but no pain whatsoever. I highly recommend this practice and will be approaching them soon for the many implants and possible bone-grafts I need. Five stars plus!

I had a dental implant recently and I can not say enough good things about the entire staff! Dr…read more Hall and his assistant are very professional and percise, i would highly recommend Dr. Hall and his staff to anyone needed extensive dental work!

I have never had a bad experience with any doctor, until my experience with Dr. Hall. I was…read morereferred to Dr. Hall by my dentist to address recession on a single tooth, recession I had had for over 20 years-that was unchanging. I saw Dr. Hall for a gum graft to be proactive in my health. Perhaps things would have been fine, had I not had complications following the gum graft surgery. Unfortunately, I had several-including a blood clot/bleeding, swelling, bruising, infection, numbness, and pain. While I understand that complications can occur, that is not the reason for my complaint. My complaint is with Dr. Hall's extreme lack of professionalism and rude demeanor. At my two week follow-up appointment, Dr. Hall refused to discuss my list of concerns other than to say that everything would resolve over time. He showed zero compassion, but rather treated me with arrogance and disrespect. He then stated he would see me again in 8 weeks. With all the ongoing problems I was having, I was surprised by this and hesitated in my response. Dr. Hall then said, "Why are you rolling your eyes? Do you think we should see you every day?" (Again, this was at my two-week follow up appointment; I had not been to his office since the day of the procedure when I had to return an hour after surgery with a clot behind my tooth and a mouthful of blood). I was stunned by his rude response. I told Dr. Hall that I would go to my dentist for follow up, at which time he backtracked and said that I could come in as often as "I felt" it was necessary. By this time I just wanted out of his office. I have never returned. I have sought follow up through my dentist and another periodontist despite incurring additional out-of-pocket expenses. (I should note that I do not have dental insurance and that I paid Dr. Hall a total of $1540.00 -for a 15 minute consult and 30 minute graft (total appointment time). I have been to many doctors in my 52 years. I believe my expectations are reasonable. A two-way dialogue, respect, compassion, and aftercare. None of which I received.

I've always hated the dentist & had major anxiety because none of them would listen to me when I…read morewould tell them I could feel what they were doing when working on my teeth. Dr. Whiting is the absolute BEST! I don't even get nervous any more. The staff is excellent as well.

Great dentist and staff, always a good experience. Teeth cleaning is virtually pain free and…read moregetting cavities filled (and I have a lot!) never hurt either.

Dr. Howard (and staff) have been my go-to teeth people since I was a wee little Colleen C…read more From the ages of 2-22 (20 years!), Dr. Howard's office was the only dental institution I visited. After moving to Chicago (and subsequently NYC and London) I had to visit other practices...well, due to practicality. Nothing ever quite measured up, and I quickly found that I was quite spoiled all those years receiving the highest dental care within an extremely friendly and professional office. Also, every single dentist I visited in Chicago/NYC had the same exact comment upon inspecting my chompers: "Wow, this is impressive dental work" or "Looks like you've gone to a very good dentist" or "Your teeth are so white!" Ok that last one is purely accidental as I drink a lot of coffee and colored cocktails, but the first two comments are directly attributed to Dr. Howard's office. No joke. I had the opportunity to pop back in to see my old pals on Carter Road on my most recent trip to TC a few weeks ago -- in need of a cleaning and not in need of the headache associated with finding a new dentist in London, my mom (awww) called and scheduled me an appointment. I was actually quite thrilled to visit my old chomping grounds (wow, the puns are getting out of control in this review, but I cannot help myself!). A few things: 1. Retention. Not only does this office retain clients, but it retains staff. I kid you not, I've not been to this office in 8+ years yet I recognized nearly all of the staff. I think this speaks volumes. Dr. Howard himself has been a dentist in the area for 30+ years. Nancy cleaned my teeth (she's great) and cleans my brother's teeth, his kids' teeth, my mom, my dad...you get the picture. This is a real family atmosphere, and it shows. 2. Friendly. Heidi is at the front desk, and is literally the nicest person in the world. Despite having left my Delta Dental cards somewhere (in what country? I don't even know) -- she quickly arranged to have x-rays sent from past dentist in Chicago, and had insurance info within minutes with zero hassle to me. She's sweet, polite, and genuinely nice. I overheard her on the phone with clients reminding them of appointments, etc and she is like this every single day. She should get a medal! 3. Dr. Howard is meticulous. A little known fact about me is, I DO have great dental work. In fact, not one of my baby teeth fell out on its own, while the adult teeth barged through. You can imagine this would not be a pretty thing if you didn't have a great dentist, but luckily I did. Dr. Howard is a perfectionist to the highest order, but is also realistic to what people can afford, etc. Obviously I was on my parents insurance for many years while visiting this office, but I believe his approach to be very rooted in reality, while achieving the best possible health. 4. It is the only doctor that my dad will ever visit, besides Dr. Walgreens. This is a true testament, as my dad hates doctors and faithfully visits this office every 6 months like clockwork. Three cheers, 5 stars, 24 teeth and a big thumbs up for this office. My most recent visit solidified this -- and I've yet to find any practice close to it in any city I've lived. They treat you like family and your teeth like royalty!

Pulled my wisdom teeth. Never forget . But did all and a fantastic job. Highly recommend.read more

My son's dentist referred us to Lakeside for wisdom teeth extraction and I have been thoroughly…read moredisappointed by the customer service experience, so much so that I canceled my son's upcoming appointment and asked his dentist for a different referral. I provided information far in advance in order to get pre-auth and pre-determination in place but the office failed to act on them in a timely manner. Calls were not returned as promised. When asked why it had taken almost 6 weeks for them to even begin communicating with my dental insurance company, I was told, "I guess I don't have an answer for that." Speaking with the office manager was a fruitless effort. She was dismissive and abrasive. This oral surgeon may be top notch, but it won't matter if his office staff continue to drive off potential patients due to a poor customer service experience.

NOT RECOMMENDED! Find anyone else. He did a horrible job putting the implant in which when it went…read morebad had a hard time taking it out. The guy is an asshole too! I and everyone else in his office clearly heard him cussing someone out on a phone call dropping F bomb after F bomb. He then came in and aggressively ripped my implant out and slammed it on his tray and left. A total dick!

I have been with Dr. Beers and Kirstin (my hygienist) almost from the start of his practice (about…read more2010). I had had some adult orthodontia done in California that was very misguided and really damaged my bite and teeth, having to then be redone. Dr. Beers fresh out of dental school was willing to take on the challenge and help me save my teeth from all they had been through. He has given me wonderful care ever since including multiple crowns and the prep work for one implant done by oral surgeon Chris Stegman here in TC (also wonderful!). Dr. Beers does have a little son born with cerebral palsy whose care was massively complicated by the Covid epidemic . If anyone had problems with scheduling with him during that time or even more recently I'm sure it was because of that, not because he didn't care enough about his patients. I would highly recommend this practice to anyone. Trisha P. Williamsburg, MI 5 star rating

The saga continues with beers Dentistry. Started at this practice approximately 10 years ago Dr…read moreChad beers was my dentist . He quickly started growing his practice to make more money . He pawned me off to Dr Stillwell . 2 years ago I broke a tooth and Dr Stillwell made three attempts and finally got a crown positioned okay in my mouth . A month ago the crown fell off . I called beers Dentistry only to be turned away because Dr Stillwell is no longer there and beers Dentistry will not back up the work that was done within his office . Dr Beers is only about the money he really doesn't care about his patients . Suttons Bay Dental Center is helping me out with my problem Dr Lee is a wonderful person who has compassion for her patients.