My wife and I had yes examined and ordered new glasses. Eyedok's called and said they were ready to…read morebe picked up. We drove over. Lady handed us our glasses, turned around and walked off. No fitting, adjusting or checking to see if they would be okay

I have been going to Dr Jacobs for at least 25 years and I think she is the best on the coast. At…read moreone time I wanted to try contacts and she really trid to get me into bifocal contacts. After trying so many combinations, i decided just to continue to wear glasses but she never gave up. For the next few years on my visits I would ask het if there were any better ones. She would tell me no so I just stopped asking. This time Jasmine fitted me for my new glasses and she was just a breath of fresh air. She was so pleasent and helpful. She measured everything correctly. I have progressive bifocals and the measurement have to be correct or the glasses dont work at all. She was awesome. I go to Dr Jacobs every year and I'm going to have Jasmine fit my glasses next year as well. It is like a family atmosphere at the office and since they moved, the Lobby has a play area for the kids.

Dr. Appelo and the staff are amazing! I'll be sending all my friends and family. My cataract…read moresurgery went perfectly.

I enjoy working with Dr. Sutton, and I know they always have my best interests at heart. I do…read moretrust them with any of my eye care needs.

The staff are very nice…read more.. HOWEVER... The customer service is horrible. I've used them 3 times. The initial setup and selection of my eyeglasses have gone well however.. the follow up is abysmal! You cannot call them. You cannot communicate with them. They never answer the phone or return messages. I have asked EACH time for them to call or text me when my glasses come in and they never do. You try to call and find out but zero luck with getting a human on the phone. My VERY EXPENSIVE prescription sunglasses... sat there for a week before I went by there and when I put them on I got motion sick. They had switched the eyes and left was right and right was left. They had to re-do them and the workmanship was garbage! Looks like they were put in by a 4 year old with superglue. Just awful. I'd rather just go somewhere else and pay more but get DECENT service after the sale.

From the owner: Specializing in: - Optical Goods…read more- Medical Equipment & Supplies - Optometry Equipment & Supplies - Eyeglasses

The office staff was rude. The prescription for eyeglasses given to me was totally incorrect,…read morecausing me much discomfort. I will not be a return customer.

Went to Lens Crafters in Mobile, AL first and walked put when the clerk woukdn't tell my why my…read moreout-of-pocket was so high when everything I asked for was covered by my vision insurance-total ripoff. Premier staff was professional, honest, straighfoward and saved me over $100.

This review is not for Dr. Sutton. I saw their new temporary doctor. The review is for the staff…read more When I arrived on time for my appointment I was not told there would be an hour wait as they were down one doctor. At the hour mark when I questioned how long the wait would be I was told 'I' had to be more patient. She placed the blame of their lack of respect for every patient in the waiting room back on the patients. I have worked in doctors offices for over 30 years. If you know there is a long wait it is the professional, not to mention, respectful thing to do is let the patients know. They can then choose to stay or reschedule. It is not the professional thing to do is to argue and blame the patient for your scheduling issues.

I love this office. The office staff is very professional and they get you in and out of the office…read morein a timely manner.

As I posted earlier I have been receiving treatment for an eye disorder that I have and was…read morerecommended to this place by my last eye doctor. The reason I have to drive out to Ocean Springs is because I have a eye condition that requires a specialist. I have gone out to the Center for Eye Care now for three visits and the service keeps getting better and better. With four locations on the Coast you cant go wrong. But Lately I have been treated by Dr. Latch (****1/2 stars) and she is both knowledgeable and compassionate. The entire staff is great. Every time I walk in there I get very professional and personal service. Everything is explained to me and Dr. Latch takes time out to go over your chart and explain the graphs to you. She is always honest and will tell you plainly when she does not know something but will have the answer by your next visit. Living on the Coast I always had the misconception that finding excellent medical care would be a problem because of the location and presumed lack of amenities. But I have been wrong. Not only have I found competent doctors who are very well versed in the most modern of medical procedures and techniques, but I have found doctors who still treat the patient as unique and individual coupled with that Southern hospitality. You just can't go wrong.

Really nice people, but be prepared to be stuck here forever. My appointments always take way…read morelonger than necessary and I'm left sitting around in waiting rooms. Be prepared to lose half a day of work.