If I could give zero stars, I would. Honestly, this whole experience felt like dealing with someone…read morewho's more interested in hearing herself talk than actually doing her job. First appointment, she pretended to be super thorough -- taking notes, nodding like she "really cared," promising labs and tests. Cute. Except... she never ordered a single thing. Not one. I reached out, and surprise: no reply. Apparently communication is optional for her. Second appointment? She cuts it short because the tests "weren't done." Ma'am. You didn't even order them. But go ahead, blame me for your paperwork that never happened. I'll take responsibility for missing one visit -- that part was on me. But the next time we finally saw her, she came on acting like she was filming a reality show. Talking trash about my daughter's other doctors because they wouldn't do an unnecessary ultrasound. Both the pediatrician AND specialist said it wasn't needed... but sure, let's make it everyone else's fault again. Then she hits us with: "Do you really need to see me then?" Oh, I'm sorry, do you not remember the mile-long list of concerns you took notes on? Or did those magically disappear the minute the visit was over? And asking about switching providers? The way she got defensive -- lip smacking, head shaking, attitude on full display -- like she was auditioning to be the main character. Girl, relax. I'm just trying to get my kid proper care, not fight you in a parking lot. If you enjoy being ignored, blamed for things she forgot to do, and talked down to by someone who clearly has way too much on her plate, then by all means... book her. But if you actually want your child cared for, go literally anywhere else. Petty? Maybe. Accurate? Absolutely.

Horrible service, displayed lack of interest, no follow-up no response to emails or phone is never…read moreanswered. I was given no paperwork work nor follow up app and I was a personal referral she acted clueless on the individual whom referred me. She could be hard if hearing or she just didn't gaf about my concerns. It's not for me

I have been here 3x now and every time I have been extremely pleased with the care my children…read morereceived. All of the nurses and doctors have been very thorough and kind, we were never rushed, they followed up with labs. The front desk staff were also very helpful and kind. The wait time was short as well.

First off, Aurora has THREE large clinic locations within one mile of each other, all on Mayfair Rd…read moreso be sure that you're at the right one when you make an appointment! This one is just north of Burleigh Rd - the others are just south of Burleigh (literally 2 blocks away) and the third is on Watertown Plank. This location has a bunch of services - traditional primary care, lab services, imaging (ultrasounds, mammograms, etc) as well as an urgent care. The patient care spaces are newly renovated with updated and clean seating (I am a super freak about this, so this earns extra stars from me). My doc isn't based out of here so I've only visited for referral stuff and urgent care. In every case, the staff members have been friendly and efficient. I'm generally in and out relatively quickly, even in the case of urgent care. It's clean, close to home and everything you need is at one location. Question to Aurora - do you really need THREE big ass clinics so close together?

I am a new patient who took the home sleep test, however after 5-6 days no one contacted me with…read morethe results. Tried to call my local Advent office, but could only reach a call center in WI. Actually I couldn't reach them because I received a recorded message to leave my phone number and I would get a call back within 24 hours. This system is terrible, why cant I just call my local office directly without going to a Wisconsin call center. Talk about impersonal service!

I completely regret trusting Advent with my sinus issues. The initial visit was informative and…read morethey assured me that my deviated septum wasn't the main cause of my sinus issues and that a balloonoplasty and turbinate reduction would provide me relief. I also have a cyst in my maxillary sinus that was touched on in the appointment, but wasn't taken care of during the procedure. After the procedure, I had multiple cleaning appointments, all with different ENTs. None of them seemed to be on the same page with aftercare and concerns. I even had one ENT administer numbing spray and then leave the room after. I had a reaction to it and passed out alone in the treatment room. When she found me, she said it could happen sometimes. why leave me alone then? Anyways, each cleaning I insisted symptoms were not improving and they kept telling me keep giving it time. So i did, following aftercare thoroughly. When I had my last visit, I still didn't feel better even though I was supposed to be fully healed by then. I requested another CT scan to see if there was improvement from the procedure but they denied my request and told me to wait another 6 weeks to make sure everything was healed. Mind you, I was told I was healing on time and everything looked great. I seeked out a second opinion because I was tired of not being heard. Within one appointment with the new ENT i saw, she identified scar rings from the turbinate reduction that scarred onto my cartilage, creating an obstruction. She also said there's no way I could remove the cyst without fixing my septum diviation which is more serious than it was made out to be by Advent. So now I have to get a septoplasty, turbinate reduction to fix the scarring, fix my concha bullosa, and remove the cyst that has now taken over my entire sinus cavity. I wonder why none of the ENTs I saw at Advent after my procedure never mentioned seeing any of the scarring in my nose. I felt so dismissed throughout my time working with Advent. I'm so disappointed. They will not recieve a payment from me until this is sorted out. The images I shared are findings from a CT i got after everything i had done with Advent. This is from a different network of ENT.

ah, yeah, their post-care could use some improvement. The sheet said to call them if I have any…read moreissues. I had every symptom on the sheet...chills, fever, shakes. So I called them like the sheet said. They said, "call your primary care doctor". Now I'm thinking, "your sheet could have said that, I figured ya'll knew something". A year and several procedures later with another Dr, and the eColi is now gone. I felt like a bad salesman. I tried several times to speak to the Dr, but the RN/front desk kept intercepting my calls & wouldn't allow me to speak with him. I even faxed him. That got intercepted!

I was referred here by my primary care nurse practitioner so it's in the Ascension Corporate fold…read more Dr. Kidd went to medical school at the University of Wisconsin Madison and trained at the prestigious Oregon Health Sciences University and he's been in practice long enough that he meets my background check requirements. His bedside manner is professional and diplomatic, very important for a patient with his pants down, so to speak. Almost all sub-specialists are well educated and trained, the real difference in outpatient clinics is the support staff. Human beings in the office here answer the phones during business hours and are helpful and polite. The nurse and technicians working with the urologist are good, thorough and seem to be well trained. I only have two minor complaints, and both aren't limited to this clinic as these are minor problems through out the industry. First, and more irritating, I don't understand why none of the new 21st century communication technology is known to American medicine. I just easily scheduled my garage door repair (Springman, very good by the way) by email. For this and almost all medical offices, I have to play a very annoying game of 20th century phone tag. This is difficult for someone who works too much and time consuming especially since I work in buildings that don't have good phone reception. Not to mention my voice mails fill up daily with nuisance and nonsense. Second, and again quite common in medical clinics, only the physician gets to be Dr. I get demoted to Mr. I know most of you think I'm being pretentious but damn that doctorate was hard for me. It cost millions of dollars and thousands of innocent lives. I earned that title. And if there's a time I need a modicum of respect and a tiny little foundation of dignity, it's during a urological exam. I honestly hope you don't know what I mean but when men get to be a certain age....

I recenly discuverd that Cristy Thomas is not a doctor nut a nurse practitioner ! license in NEvada…read more how ever during my visit she clearly presented herself as a doctor she never clerifid her title or licensesureand office staff reinforced the impression that she is a phisician.they all work in choots including the liler this kined of misrepresentatio is not onlyunethical but potentialy illegalunder the nevada lawand board regulation. This office billed me twice for only one visit and used my credit card that was on file billing medicare when I wanted to lerified withe the billing they just hung up on me and told me that thwy will complain about me when the hall thing is the oposit when I told them that Im going to compalaim thy hae revored it . bBe careful from this office Im reading similar coplaint they take you mony will never se it agian.

I love Dr. Rapkin and his staff - I lost 119 lbs with their program and I felt great too…read more Much better than Nutrimost

I feel like things have improved greatly since we started taking our first child here. Six years…read moreand another child later, I really like CMG and recommend them to other moms. The staff is still very friendly, and I feel like our doctor has really gotten to know our kids. This place is great!

No because I'll never stop recommending & returning to this place. or Though it's a pretty penny to…read moreget pretty much any service done here, it is worth it. Came in recently for a mini lymphatic drainage massage, first time in quite awhile, and dang is it a delight. The woman providing the service was new-to-me, but did a wonderful job. It's essentially a gentle form of massage that uses light pressure and circular movements to help move trapped fluid through your lymph system. So while it's different from a typical massage, it has so many wonderful benefits. Rooms are always squeaky clean and very relaxing (re: lighting, music, cozy massage tables, etc.). See you on repeat, VIVA.

I've been a customer for about 5 years and I can't say enough how much I love VIVA. Having seen…read moretheir growth and expansion over the last few years, the changes (for the better) reflect their commitment to creating a serene environment for their customer/patients. The staff's expertise is second to none and their full-service approach is a bonus. Check them out!