This is the place to bank at. First off, the service you get from the bankers at Lake Elmo Bank is…read moreunparalleled. If I were to walk into one of the big name banks, I would not be able to do what I can here. Secondly, the bankers are very knowledgeable, and respond to emails and calls very quickly, unlike other banks I have worked with, that have me waiting days and days for a response. Thirdly, I love how this bank has a great online banking system, just like all the big banks do; but while maintaining a small bank-client relationship. I also wanted to give a huge thank you to both Jesse H and Eric from Commercial Lending; who have helped set me up with the proper loans to help my business grow. Thanks guys!

I'm struggling with my bank satisfaction right now. Used to really like the personalized, friendly…read moreservice, no fees, etc. but while out of town recently I had an experience that turned me off. Some asshat stole my purse and I immediately notified all my card companies. Visa, Amex immediately overnighted replacements to the hotel, no charge. My primary debit card is through Lake Elmo - they took the longest and charged me a fee. Grrrrrr. Maybe I'm being unreasonable but it ticked me off and I want to move on to a bank who will love me a little. Any suggestions....send 'em my way.

I was a loyal US Bank and B of A business customer for over 20 years. What the h*** was I…read morethinking?? Since changing to Platinum, I've found that they are HANDS DOWN the best bank to work with! The staff always know who you are, work fast to resolve any issues and know their stuff. Many, many Kudos!!

Highly recommended! Nice, helpful and fast working employees make banking here awesome. I didn't…read morelike they charged me late fees for having a negative balance for a few hours but besides that they are a great banking option and much better than an actual bank.

You have to request copies of your checks for your files they are not online and I don't like thatread more

My young son has a savings account here. The tellers there are very friendly to him and he has an…read moreincentive (their treasure chest) to make deposits and save money which is always an important teachable moment. I can't say enough about the wonderful people there. Bonus - They also have a coin machine which these days are hard to find and it's free to use for members.

Royal Credit Union-Stillwater is an exceptional credit union. I have been a customer with them for…read moreover 15 years. I moved from Balsam Lake, Wisconsin, in 1999, and continued to use this credit union when I arrived in Stillwater, MN. They have professional employees who are friendly and accommodating. To their customers. I can make changes. I would also like assistance if I have any issues or need to change my account. I highly recommend their services to anyone needing a good bank or Credit Union.

Typically understaffed. Too long waiting at drive up or inside. This has been the case for…read moreyears. After 35 years we were forced into the painful experience of changing banks. It was difficult to change all accounts but we are now completely free of US Bank,

This branch in particular has issues. The employees are kind enough but their service is SLOOOOW!read more

I've been using Unity One since the 1980s, when they were Burlington Northern Credit Union based in…read moredowntown St. Paul. They have always been accurate, pleasant and accommodating. Through all these years, Unity One has been our primary account. Everyone in their branch locations (and there have been many over the years :) ) has always been helpful and friendly. Their loan and savings rates are competitive with commercial banks.

I've been using Unity One since the 1980s, when they were the United Railway Credit Union. They…read morehave always bent over backwards for me. Even when I worked for a "big bank" for a period of time, I still maintained by Unity One account. Everyone in their branch locations has always bent over backward to help me out.

100% customer service. From the moment that I stepped through the door and was greeted by Eddie to…read moreconducting my business with Sheetal, I was treated like royalty. I had to take care of some business while on one of my treks across the country. I found this B of A online and stopped in without an appointment. It wasn't like I needed to pick up a few bucks, I needed a sit down. There was no issue. After a short five minute wait, I was greeted by Sheetal, and we took care of business. I walked away happy. I even turned to take a picture for you (just the outside I didn't want the folks inside thinking that I was casing the joint). I highly recommend this branch of Bank of America. This is the way a business is supposed to be. Quick Tip: The bank is located by a number of eating establishments. Treat yourself to a tasty lunch after conducting your high finance.

This bank states they don't charge fees and advertise very heavily on that! It is a requirement of…read moretheir bank that you have a $250 direct deposit every month which I do for work payroll. They still charge the $12 maintenance fee that even the representative on the phone was confused as to why I was being charged but said she wasn't able to remove charge! Most dishonest bank! Would highly recommend going to any other bank but Bank of America!