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    BreakThrough Physical Therapy

    5.0 (2 reviews)

    Services - BreakThrough Physical Therapy

    Physical therapy

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    15 years ago

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    Integrated Pain Solutions

    Integrated Pain Solutions

    1.0(5 reviews)
    1.2 mi

    I am sharing this experience to encourage greater clinical accountability and operational…read moreattentiveness in pain management practice. On 2/19/26, I attended a scheduled appointment Integrated Pain Solutions-Summit Spine, for chronic back pain with right-sided neuropathic symptoms, in addition to new pain involving the hip, groin, and left leg. I was not informed at scheduling that the visit would be conducted via telehealth. Upon arrival, I waited approximately 1 hour and 15 minutes in the lobby and an additional 35 minutes for the provider, identified here as Ms. Shivers to sign onto the visit. The clinical interaction lasted roughly 15 minutes. During the encounter, Ms. Shivers indicated that a request would be sent to another physician for medication management whom I had never been evaluated by for pain management. Delegating medication decisions to a physician who has not examined the patient, without explanation, raises concerns regarding clinical oversight, continuity of care, and accountability. As of six days post-appointment, there was no documented follow-up regarding medication adjustments or submission of the MRI referral discussed for evaluation of new and potentially progressive symptoms. Office staff were reportedly unable to locate documentation of the visit when contacted today. Pain management involving new radiating or neurological symptoms requires structured follow-up, timely diagnostic imaging, and clearly defined physician responsibility. Delayed imaging and medication oversight are not administrative inconveniences, they represent potential patient safety risks. To patients: advocate for documentation, timelines, and clarity regarding who is directly responsible for your care. To providers and administrators: timely communication, transparent physician involvement, and proper documentation are foundational standards, not optional enhancements. Operational inefficiency and fragmented oversight erode patient trust and may compromise safety. If the medical field is not a genuine concern regarding patients CARE, PLEASE FIND SOMETHING ELSE TO DO!!!

    Same issue as last month, we arrived at 1:15 for my 83 year old mom's 1:30 appointment. Although we…read morehad checked in online, it still took 10 minutes to get checked in. We were finally called back at 1:55 (25 minutes past her 1:30 appointment). Spent 10 minutes with the nurse to check BP, count pills and to ask a few questions. We then spent 10 minutes with a Nurse Practitioner who is the only person my mom ever sees. Mom has never seen a doctor. This place has always been a "Pill Mill," They ask a few questions concerning any recent falls, recent surgeries or any medication changes. The Nurse Practitioner then sends a new 30 day pain pill prescription to the pharmacy. Things have gotten worse since they came under new management. For the past two monthly visits, we had waited over 30 minutes past our appointment, only to spent 10-15 minutes with a nurse/nurse practitioner. Integrated Pain Solution is the worst medical provider I have ever dealt with.

    Select Physical Therapy - Fayetteville

    Select Physical Therapy - Fayetteville

    5.0(1 review)
    1.3 mi

    I am 74 years old and have worked in the health care field for about 34. I have seen and experience…read morethe good and bad reception and treatment receive along the way. However, I can say not often have I actually looked forward to attending my accomplishments and treatments. The staff in Fayetteville is phenomenal. They are warm , friendly highly professional and go beyond the norm to secure and exercise the appropriate treatment according to your plan. My Therapist was a hand specialist which was highly appropriate for my injury. I pray those who are in administration dose not take it for granted the service time and commitment of this staff. I send all my love and expressions of gratitude to the sweetest secretary and Jennifer my personal therapist. May all of them be continually blessed . Ms. Theresa Tann

    From the owner: Experience the power of physical therapy with Select Physical Therapy. Our physical therapy team…read morewill design an individualized plan of care that aligns with your specific goals in mind. Through clinical experience, ongoing education and clear communication with our patients, our physical therapists will give you the tools necessary to successfully heal from aches, pains or injuries and get back to what you love. We are proud to serve your community and are committed to providing an exceptional experience that promotes healing in a safe, compassionate environment.

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    Select Physical Therapy - Fayetteville
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    BreakThrough Physical Therapy - physicaltherapy - Updated May 2026

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