I would not give a rating at all. Do not bring your vehicle to this place for service. They put a…read moreengine in my vehicle in incorrectly and another shop had to correct it. They crossed some wires and fried out the PCM which we had to also replace. Several other people we have spoken to have been taken by McCullough's. They maybe a very good tow company but that's it. Do not use them to fix your vehicle

Best around Black River Falls! Dave and his crew go over and beyond to make customer's happy!!read more

Had a great experience with the Gross Chevrolet people. Broke down on a 4th of July trip. Mike…read moreand Russ went out of their way to take care of me. Staying late to get us fixed up and back on our way.

This review is for the Service Department. In short, these guys are AWESOME!…read more Traveling cross country in our RV, our alternator puked. We were able to limp to Black River Falls on battery power, and lo-and-behold right at the exit I found Gross Chevy, et. al. Less than 2 hours before closing, they squeezed me in to verify the problem and got the part on order for delivery first thing the following morning. It was 90 degrees out, and they allowed us to bring our 5 dogs...yes, 5...into the Service Department office to take advantage of the A/C during the diagnosis. And on top of that, they allowed us to plug in on their lot so we could run the our A/C and "camp" overnight. They even offered a courtesy car so we could go out for dinner! All repaired and we were back on the road before noon the next morning. Five stars for their service, hospitality, and accommodations. If I could, I'd give them an extra star because they had Green Bay Packer items scattered around the office!

This place literally saved us on a Sunday! Car troubles on our way home to the Twin Cities and we…read moreurgently called to ask for advice. He quickly got us in, checked us over, fixed the problem and we were on our way. So grateful for good mechanics, and working hard on a Sunday!

Thanks Jensen Towing & Repair of Hixton for saving the day when our car broke down on the way to my…read morebachelorette party!!! Quick, friendly, honest service - sooo appreciated!!! Thanks Cole, Jason & Buddy and all of our other new friends!!

Our battery light came on and would keep coming on unless we unplugged and turned off absolutely…read moreeverything, including A/C during the middle of Summer. Schneider's looked at it and said we needed a Battery and Alternator, but recommended we go to a dealership as our vehicle sometimes had issues with off-brand replacements. We shopped around, but Schneider's was the only one that could get us in within the next few months and they did the replacements with no issues. Faster and less expensive than originally quoted!

If you like to pay them multiple visit to keep repairing the same issue, then its good for you…read more Pros: Staff seem nice, Place is clean Cons: POOR QUALITY! Had my rear fender repaired. Went there a second time to have them re-buff, they didn't do a good job buffing and putting my bumper back together, Where the bumper meets the metal fender, there is a large gap compared to the other side, Chad said its gonna be like that due to some clip that was in the way in the inside. Still the scuff marks are visible after the second time. After waiting in the lobby for them to repair the second attempt, the service lady comes walking towards me with the keys and smiling acting everything was good not knowing how crappy of a job was done. I didnt realized until I can really see it in the sun reflection the next day. The technician or Chad didnt even come out and explain to me what they did or how they did it. I don't want to waste my time there anymore. Here is a link showing the poor quality of their work,showing the gap and scuff marks from buffing 1. https://www.dropbox.com/s/ekc7jiw0frdg1d7/RearDriver.jpg?dl=0 2. https://www.dropbox.com/s/h114j9zwuj9hpez/RearDriver2.JPG?dl=0 Second attempt the buff marks are still visible

I purchased a truck a few months back paying a decent amount for it. I was told it was a great…read moretruck and ran great. One of the Manifolds was leaking a day later so I called right away (as they said they would fix problems within the first 1000 miles) they said they would fix but would only cover half (fine print added but not discussed when purchasing). I said fine not too expensive, I got the truck back only to find out that in replacing the right side they had damaged the LEFT SIde and to fix that they would also only cover half........ After that I discovered more engine trouble with the truck.... leaking oil. They wouldn't do anything about it. Yesterday the truck DIED while I was driving home. I was forced to call a tow truck as the vehicle wouldn't move. I am very not happy with my experience with Urban's. Friends also purchased vehicles from them and had nothing but trouble or recall lists on newer vehicles they sell. I STILL OWE money on something that doesn't run and they won't do anything about it....

great honest people in sales,they actually care about buyers and r their to help during and after…read morethe sale,actually fun 2 deal with dewey ,gits best trade in and lowest price on car u want even the lowest intrest rate,good 2 kno people r still helpin new buyers git best deals so everyone is happy and PROUD to say i bought my new car from urbans sales whrer they actually do care about u

After a mis-patched buckle (so it was described to us) in I-94 southbound just north of the Osseo…read moreexit (watch out for the pavement thereabouts) killed two of our tires (thanks Wisconsin!) and two of Wisconsin's finest decided what they were or weren't doing, Scotty and Curtis got us and our car quickly and without further mishap to where we needed to be in Black River Falls. It was quick, helpful, and friendly service in what otherwise was a stressful experience. Thanks, gentlemen. Drive safely.

Talk about angels in our midst! My daughter's muffler broke off the bracket on her drive on 1-94…read moreeastbound from UWEC headed to Milwaukee tonight. Loft was there on the expressway to her car within 15 minutes, tried to temporarily fix it for the rest of her drive but a minute back on the road and it broke again. The tow truck driver made sure she got back on 1-94 safely in front of him, followed her to their shop and permanently bolted it back on within 10 minutes at the most reasonable cost imaginable for the entire trip, time and effort spent. As a worried mom three and half hours away, I cannot express my gratitude enough. Osseo is lucky to have such an awesome business with such great people. The world could use more of you!

These guys are great to work with. Very polite very professional and their prices are better then…read moreany other quotes we got in the area. They have a very easy online pay portal so anyone can pay the bill from yourself to someone far away. They will be my go to for towing or body work from here on out!

My daughter ran into brake issues on a Friday night in a rainstorm. Greg met her where the car was…read morestopped and changed the brake pads in between rain and hail. Incredible customer service!