We took our dogs to Hillside for the first time yesterday after our beloved vet retired. We were…read morevery impressed with the service and the cleanliness and the professionalism shown. I feel better now about the help of my babies (fur). Would highly recommend.

When I called I talked to TINA, she was not very pleasant. I took my dog in for a suspected…read moreseizure. They gave me meds to give him, on the way home he had a very bad seizure, i gave him the meds but over the next few days he deteriorated, I called and told them he was mostly unresponsive, and made an appointment for the next day, about half hour before the appointment he died. I called and TINA answered, I said I needed to cancel the appointment, the only responseI got was, TINA just hung up on me. I WILL NOT RETURN THERE BECAUSE THEY LET COLD RUDE PEOPLE LIKE HER TREAT PEOPLE LIKE THAT WHEN THEY ARE GRIEVING THEIR PETS DEATH!

I cannot say good enough things about Hoisington Veterinary Hospital. We were traveling with a 2…read moremonth old puppy we got the day before from Colorado to Illinois. Our puppy was having a very hard time and out of the 8 vets in the area I called to have him looked at Hoisington was only one who called back promptly and was eager to help our puppy. After arriving, Erick and Dr. Lyndsey went out of their way to make us and the puppy feel comfortable and get our puppy taken care of. You could tell they genuinely cared about Bobby and were going to do everything possible for him. They were more than willing to accommodate us and give us different options for care since we were in the middle of a cross country area and knew no one in the area. Erick was incredible over night and the next morning texting and calling us with updates for our little guy. Also making sure our puppy had a nice stuffed animal friend to spend the night with! Even after we picked up our little pup to continue the trip when we was feeling better, Erick was more than helpful answering our question we had about the medicine we had to administer. I feel so fortunate to have found these incredible people who were able to help our puppy get back on the up and up! Thank you so much!!!

I just wanted to thank Dr. Lindsay and her staff for the wonderful care they gave us for our Aussie…read morepuppy, Poppy! She has gotten puppy shots from Dr. Lindsay and when Poppy was feeling under the weather this week they had me bring her right over. I was so thankful for all the inhouse diagnostics they had right there at the hospital! I didn't have to wait for the results needed for the staff to put my mind at rest that Poppy would be back to her silly self with a little TLC! When it's time for her to be spayed I will take her in for Dr. Lindsay to do a laparoscopic procedure! I just know the doctors and staff have my four legged kids health and happiness first in their hearts and mind!! Thank ya'll so much! Cherb

This is specifically in regards to their customer service ONLY. I called their number at 3:34 AM…read morefully expecting an answering machine, but a person answered. They have 24/7 phone in emergency service. Basically a dispatcher is on duty over night to call the doc if needed. I was pretty disappointed to find that it by way of asking several questions that this person is NOT for informational services, and knows little about pet health or costs or services provided. Either way, when I heard a human answer the phone this late, it really surprised, and impressed me. I know who I'm calling in case of pet emergency in the future. I HAVE YET TO GO TO THE ACTUAL VET/HOSPITAL YET. I will review the actual clinic and the quality of their services when I do.

From the owner: Ark Valley Veterinary Hospital & Pet Supply Provides Boarding, Grooming, Surgery, Full Large &…read moreSmall Animal Veterinary Services, Pet Bed & Breakfast, Pet Food, General Animal Surgery Services to the Great Bend, KS Area.

This is my favorite place to bring my doggies. They make sure to make my pups comfortable and…read morehappy. We've been there more times than I can count (my dogs are insane) it's ALWAYS reasonable, especially for the three surgeries we've needed. Thank you SO much for the love and care you provide for my gremlins. We are so thankful for you guys and it is so worth the longer drive than the last vet we went to. Doctor B you are a life saver !

From the owner: Veterinary Medicine with Pet Grooming and Boardingread more

If you have an after hours emergency don't call here. They need to fire their on call vet. The guy…read moreis either a misogynist or needs to improve his customer service skills. My wife called here because Barton County doesn't have any emergency vet hospitals. The guy kept going on about payment and ultimately refused to help us. We ended up having to drive to another county by which point our dog had to be euthanized due to lack of immediate treatment

DO NOT take your animals here please!!! You may be tempted as they are cheap, but you get what you…read morepay for; similar to eating at a cheap fast food restaurant vs an upscale restaurant. Dr. Hayek just didn't seem to care about my pets. I was searching desperately for answers as to why my dog was limping, had severe diarrhea, and had lost two-thirds of her body weight. As my dog was rapidly deteriorating, I was hopeful she could help us, but she said she could live with it or it would resolve on its own. She seemed annoyed that I wasn't satisfied and I continued to bring my dog in. I finally went to another vet who did care. But even then, she declined to give me my dogs records, saying that they were an additional cost. At the end of each appt., I always paid my entire bill. When I left, I ensured my balance was zero. Three months later, I got a "new" bill with finance charges. I asked the office manager what happened and she said they simply forgot to bill me, but remembered three months later. I was surprised to see Dr. Hayek had written rude comments about me as an owner on my dogs records. I just wanted to save my dog. I guess we had different agendas. Just go elsewhere and save yourself - and your beloved pet - a lot of trouble.

So we were in the middle of moving across the country. I called at 8:00 AM on a Saturday morning. I…read moretold them that we were 3 hours away and needed to see a vet. My dog was sick and stressed from traveling. Dr. Mark Meier fit us in and saw us before they closed. The whole staff was so kind. Dr. Meier diagnosed two new conditions that I was unaware of to help me guide my way in future care of my dog. He was able to treat my pup, who finally rested and was able to eat. Many thanks to everyone at the hospital.

I have been most impressed with the excellent staff and doctors here. They are extremely…read moreknowledgeable, compassionate and go above and beyond to care for animals(and their human companions). A medical condition with my Bichonpoo (missed by another vet) was caught and promptly treated and cured by Dr Emily. He is finally back to feeling good again! More recently, my Cavachon has been healing from a hip injury. After thoroughly examining her, Dr Meier gave me therapeutic exercises to help aid in her recovery(instead of suggesting surgery, meds, etc). I so appreciate the extra time and attention these doctors take to ensure the best possible care for our beloved pets. I would highly recommend this Veterinary Hospital!

I called after hours when I was out of state with my dog for a minor emergency. He promptly…read morereturned my phone call, setting me at ease until I could get home and get him in for an appointment the next morning.

What a great experience. We are temporarily in the area and our dog managed to get a corneal ulcer…read more Town and Country got us in quickly, and diagnosis of Bob's problem followed by a treatment plan was outstanding. Thank you!