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Brakes Plus

3.9 (142 reviews)
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Services - Brakes Plus

Check engine light

Engine oil light diagnosis

Auto general diagnosis

21 More Services

Auto noise diagnosis

Tire Pressure Monitoring System diagnosis

Auto no-start diagnosis

Auto vibration diagnosis

Auto diagnosis or inspection

Auto pre-purchase inspection

Auto maintenance

Auto fluids and filters maintenance

Oil changes

Auto repairs

Auto battery or electrical system repair

Auto brake repair

Auto engine repair

Auto exhaust repair

Auto HVAC repair

Auto light repair

Auto steering and suspension repair

Auto transmission repair

Auto wheel and tire repair

Routine automotive maintenance

Transmission leak inspection

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Recommended Reviews - Brakes Plus

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Doug M.

Awesome customer service and top-notch work. Shane took care of me like I was an old friend. We had one of the worst-case scenarios occur: Traveling a few hundred miles from home and we had a brake line failure-Saturday afternoon on Memorial Day weekend. Pulling in with fluid running out near the front wheel, Shane @ Brakes Plus store # 209 in Surprise AZ got us in with no appointment and had us back on the road within hours. It was easy on the wallet too. He took the time to show us the failed part, explained how & why it failed. It wasn't an easy fix with a lifted & modified monster truck, but my brake pedal is like new, and he definitely saved the weekend for us while we paid respect to our fallen heroes that weekend. We returned home safe & sound. I hope our local Brakes Plus is as good or I'll be returning to Surprise AZ for future brake needs. Thanks Shane, customer for life now .

Cost of repair
Johnna Lisa F.

I told mechanic to remove device he said he couldn't due to him not knowing the reason it's there.

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5 years ago

Thank You for fixing the problem with the wheel on my vehicle, greatly appreciate your response time.

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9 years ago

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7 years ago

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3 years ago

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4 years ago

The best place in town to get work done on your car !! Wayne, the manager is the best and will take good care of you.

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4 years ago

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3 years ago

Albert is kind and professional. Did a great job..​

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5 years ago

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8 years ago

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7 years ago

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8 years ago

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7 years ago

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6 years ago

Great service and quoted me about $400 less for what I needed repaired from 3 other shops. Definitely recommend!!

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9 years ago

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6 years ago

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3 years ago

thank you to all the guys my car is running awesome now the AC is so cold I will alwa bring my car to your shop

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8 years ago

Good service and friendly Happy with Roger and Paul Thank You

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7 years ago

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Thank you Jackie - We look forward to having you back!

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7 years ago

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4 years ago

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18 years ago

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16 years ago

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16 years ago

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12 years ago

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8 years ago

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13 years ago

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Page 2 of 4

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Review Highlights - Brakes Plus

Albert took me into the shop as well to to do a visual inspection of the pads prior to replacing.

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Christian Brothers Automotive Surprise

Christian Brothers Automotive Surprise

(59 reviews)

Their original estimate was a lil higher but ended up beating a quoted price we got elsewhere for…read morereplacement of an exhaust pipe by using an alternate to OEM part, which we were ok with being it's an older vehicle. We've had it for awhile now and have had no issues. The shop & guys were clean and professional. Appreciated they got us in quickly (within 1 day) despite being so busy.

I brought my car to this shop multiple times for an engine shaking issue and smoke coming from the…read moreexhaust. They replaced some hoses and told me the problem was fixed, but the car continued smoking afterward. I brought it back again, and they kept my vehicle for several days and drove it multiple times, only to tell me they "couldn't find anything wrong." Meanwhile, the original issue was still happening. At that point, I completely lost trust in this shop. Not only were they extremely expensive, but despite spending over $4,000 there, my vehicle issues only continued getting worse. The first time the vehicle stopped starting, I ended up replacing the starter myself. It started again afterward, but only lasted about a week before it stopped starting once more. That's when I finally decided to take it to the Jeep dealership for another inspection. I was then informed that the engine is now seized and I'm being quoted around $11,000 for a new engine. I'm extremely disappointed with the repeated misdiagnosis and lack of urgency regarding serious symptoms like engine shaking and exhaust smoke. Based on my experience, I would not recommend this shop to anyone.

Gemba Automotive

Gemba Automotive

(4 reviews)

I brought my 2019 Yukon XL to Gemba Automotive expecting a clear and honest diagnosis, but left…read moreconcerned about the approach. I went in for a transmission that was shifting hard in automatic mode. After what was described as a diagnostic, Justin immediately recommended a full transmission replacement--without walking through other common, less expensive causes like control module or valve body issues. What's frustrating is that Gemba's own messaging says they focus on root-cause diagnostics, transparency, and avoiding unnecessary upsells: "We fix the root cause... No pressure. Just the truth." That wasn't my experience. I wasn't shown clear proof or given alternative options before being told I needed one of the most expensive repairs possible. After a routine oil change, I was also suddenly told I now need an oil pressure switch, which raises additional concerns - are they manufacturing problems to drive ticket value? I've since heard similar experiences from others being told they need full transmissions as well, which makes this feel less like a case-by-case diagnosis. I recommend getting a second opinion before committing to major repairs here.

We are traveling through AZ and our car started making weird noises coming from the wheel well. A…read moremechanic at Gemba Automotive immediately looked at our car and diagnosed what was wrong. Thankfully it's parts that are worn out but don't necessarily need fixed ASAP. The mechanic was very thorough since he knew we wouldn't be fixing it immediately and still have 1000 miles of travel to go! I am so thankful for their help and expertise!!

Champs Family Automotive

Champs Family Automotive

(75 reviews)

I wish I could give zero stars and I wish I had read all of these horribly negative reviews here…read moreBEFORE I took my car there. I asked my neighbors in my community through Facebook, who they would recommend. One person recommended Champs. BIG, BIG MISTAKE. Though I appreciated what was meant to be helpful advice from my neighbors, I ended up in a very bad situation of being horribly ripped off by Champs. I am now in the process of a small claims lawsuit against them. There are far too many corrupt and unethical mechanics out there but he takes the cake. I was trying my best to avoid this but it happened anyway. I dropped the ball by not bothering to read all of their horrifically negative reviews on Yelp. I was quoted $500 for the work and authorized it. When it was completed the price doubled. Nothing changed or was added to the scope of work. They refused to explain this. In addition they broke the interior console and left lots of grease on my seats and dash, which I had to clean with degreaser. When I asked that they replace the broken console, the owner laughed and said "Your car is old and things break and I'm not paying for it." Btw, My car was in pristine shape. I have no kids, no pets, I don't smoke and don't even eat in my car. In fact, I'm meticulous about keeping my car looking new. I asked him to cover the cost of replacing the console by at least taking $50 off the work. He said, " I don't give away free money." I replied, "You broke my car. " He said, "Too bad, I'm not paying for it." This man was one of the most unprofessional, rude and volatile people I've ever encountered. In fact, he made me feel like he would physically assault me even though I was treating him with respect and patience. My experience at Champs was worse than I could have ever feared. As I said, if I had only read the horrifying reviews, this wouldn't have happened to me. I wish I had chosen one of the other suggestions. I hope this helps someone else not make this same mistake. My advice: appreciate the intended help but please read the Yelp reviews beforehand. Hopefully this man will have to pay for damaging my car in a court of law. I'm 64, have cancer and don't deserve this but I now have to fight for justice. Don't end up in my shoes. Update: First and foremost, EVERYTHING he said in response is a lie. EVERY single thing. He's trying to deceive readers to save himself potential business. I find it interesting that he reveals his first name because he told me his name is Champ. Secondly, him addressing me as "Dear Sherri" is laughable. He was as rude and nasty as one can get to my face. Again, he's trying to create a false impression. Lie after lie after lie will not work with most consumers. People see through unscrupulous people like him. I wouldn't put out this much effort if he were innocent of any of what I contend. One particularly egregious lie he told is he claims my car is 23 years old. He does this to create the impression that my car is old and beat up. The truth is my car is a 2012. In actuality it's only 13 years old and WAS in pristine condition before I unfortunately chose to take it to Champs. I'm sure he will try to edit his lie but that's what screenshots are for. The bottom line here is that unethical, dishonest people like him will easily lie to cover their behaviors. Most consumers understand this reality and will heed my warnings. I don't want others to find themselves in my position.

DISHONEST and UNETHICAL. My husband and I brought our car in…read morefor a second opinion, not telling Champs that we already had a diagnosis from the dealership. We simply wanted to see if we could get a better price. Champs not only attempted to price gouge by quoting 50% MORE than the dealership, they added non-existent issues to the estimate. We paid $179 for this dishonest estimate. Avoid this business at all costs.

AAMCO Transmissions & Total Car Care - Our Certified professionals are here to fix your Auto Repair Needs.

AAMCO Transmissions & Total Car Care

(39 reviews)

We brought our 2013 Ford Fusion S to AAMCO, Surprise, AZ and spoke with Ron Krzyzewski. We informed…read morehim that we experienced a delayed transition from 1st to 2nd gear and a jolt from 2nd to 3rd gear. The vehicle was triaged and determined the transmission required a rebuild. Due to the year and make the vehicle, parts had to be ordered from a different vendors. We just received our car back yesterday, January 27, and drove it for the first time. We were incredibly overwhelmed With the performance post rebuild. AAMCO offered a very attractive warranty on labor and parts. The price was extremely competitive! AAMCO only had the vehicle for about a week and a half (mainly because parts were coming in from different vendors). We are looking forward to the 10 day recheck! Thank you, Ron, Jonathan, and AAMCO Techs!!! We are incredibly grateful for the workmanship and professionalism you extended to us. We appreciate your transparency, honesty, and integrity as well. We will definitely refer others to AAMCO, Surprise AZ! You definitely delivered the service we needed!

DO NOT HAVE WORK DONE BY THIS SHOP. Owner is very shady…read more Dropped off my truck for transmission issues. Truck sat at the shop for 4 weeks untouched. When I called, they told me transmission was removed and they had to "send it to another shop to be rebuilt because they didn't have a diesel transmission tech. Got truck back at 6 weeks. I was charged $6500 for a complete rebuild of the transmission. Truck has the same issues 6 months later. Out of warranty (3 months). Took truck to another shop and had transmission tore down. Valve body was only replaced. $2,000 repair. This shop is a SCAM.

Christian Brothers Automotive Peoria Thunderbird - Christian Brothers Automotive now offers Mobile Service with the use of our Lift Trailer!

Christian Brothers Automotive Peoria Thunderbird

(240 reviews)

Absolutly love this place! Literally the only people I let work on my truck (yes my truck is my…read morebaby!). I am so grateful for everyone there, especially Nick! He always treats my "baby" like the princess she is and keeps me fully informed on all services as well as what maintenance and or repairs need to be done and when. Highly recommend Christian Brothers in general but THIS store especially!!!

Update: Their Front Desk Guy Hooked me on a $200 dollar UPsell on my Vintage PU Truck that I had…read morebrought in for 1(one) minor issue involving the PRNDL linkage. Without indicating there was ANY cost involved whatsoever, Front Desk Guy sweetly asked "would you like us to give it a once-over?" Which, since I was at that time a regular customer, I THOUGHT that meant just give it a safety-check out of courtesy to a repeat, publicly complimentary, senior-citizen client that they maybe cared for! How wrong I was. After having it several days, they tell me that they can't fix the original problem because they "Couldn't find the part - and wouldn't install an after-market part off of Ebay" (My car is a 1999 w/ low mileage) Then the real Clinker after 3 days: They call and say, "We couldn't fix your problem, but come and get your truck and pay Christian Bro's nearly $200 bucks for a "diagnostic" that I WAS NOT INFORMED UP FRONT would cost anything at all! But also, this 'Diagnostic' informs me that my truck needs OVER $4300 DOLLARS in servicings and repairs - Including NEW BRAKES that, apparently the "Diagnostic expert" wasn't aware had been replaced by them on that very truck a few months earlier! I felt totally taken advantage of and complained to the manager, John, who gave me some "yada yada" and stated that that particular employee working the front desk was fired - However, and this is the whole point of the story - This manager of this multi-million dollar, allegedly 'Christian', gold-mine on the corner of Thunderbird & 75th Ave would NOT refund all, or any part, of this deceitful charge with a humble apology for their unscrupulous employee (note: Failure to disclose a COST right up front is a LIE ) Not only that, but Upsell #1 opened the door for MEGA-UPSELL #2 of $4,319 dollars! I STILL look back at this lengthy report with shock and awe. According to this diagnostic that I didn't ask for, there's no reason, whatsoever, my truck is still able to roll down the street. According to them, practically EVERYTHING on my vehicle is on it's last couple of miles.; Lastly, and final insult to my patronage, my age, my intelligence, nor would Christian Brothers even offer a discount or a half-off on the next visit to them. You know, a way of saying, "We still want your business". I think they saw a senior-woman and saw a dumb sucker ready to be plucked out of the stream of suckers. In that lone experience, I learned Christian Brothers is all about "Show me the $ MONEY $" They are only after the money, and customer retention is completely moot. They could care LESS if you are a returning customer. I am no longer using Christian Brothers for any auto repair needs. If anyone knows of an HONEST, caring, competent auto mechanic around Peoria/Glendale please be so kind as to DM me. I'm shopping for one. **I tried to scan & copy the actual Invoice from this incident, but for some technological mystery beyond me - I couldn't get this file search in Yelp to access where I am sure I put the two files.**

Brakes Plus - autorepair - Updated May 2026

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