My child attends and has enjoyed her experience. It is and academically rigorous school, so it…read moremight not be a good fit for a struggling student. But we have experienced both students and staff who are welcoming and caring. I feel like she is getting more attention and has challenged herself more than she would have in another environment. Best of all, she is surrounded by a community of other girls who share our values of hard work, critical thinking, advocating for one self and faith.

My daughter is a Junior at Ursuline. Ursuline has truly lived up to the promise to help her develop…read morea voice, think critically, and enhance her natural talents, intelligence, and curiosity. I am proud to have her as a daughter, and thankful for such a wonderful environment.

Staff were really kind and friendly which made such a difference on naturally stressful testing…read moredays. They have a smooth process that works well, and the facility is good.

Years ago this place smelled like urine. I'm a fan because it no longer smells like urine…read more I'm pretty sure they changed buildings. I can't remember since I only have to do this every 3-5 years. Maybe they changed buildings because the old one smelled like urine. But I'm also a fan because they made the continuing education I had to do painless. Prometric pretty much has a lock on the "testing" industry. I think nursing students and HVAC guys and stockbrokers like me go there for various testings and CE. Because they seem to have a monopoly on this kind of thing they could staff it with rude people and cut costs at every corner. They don't. The testing center is in the basement of an ugly late 70s/early 80s office building. But the place was well lit, the temperature was perfect. The two staff folks I had to deal with were nice. I showed up way to early in the hopes of getting started early and they accommodated me without making me feel like I've ruined their day. Years ago in the place that smelled like urine the staff was always grouchy. I hate urine-scented grouchiness.

We were terminated because this daycare doesn't want to be held accountable for their treatment of…read morechildren and families during COVID. Their staff are not required to wear masks, even the infant and toddler rooms. This is the email I sent and as a result, we were removed for: "For a second time (in two months), due to actions of your staff, my child's classroom is closed. As your staff continues to test positive for COVID, my husband and I have to take off from work. We placed Amari in daycare because we have jobs. It doesn't make much sense to send her to daycare when we continue to need to stay home with her. What's worse is we are expected to pay full tuition on weeks she is not there full time. Where is the logic? I am home changing diapers, preparing food, keeping her occupied and losing money from my place of work while I continue to fund yours for doing NOTHING. I expect that there will be some reimbursement for parents who are losing time and money as a result of your reckless staff. Either our tuition should be prorated for such weeks or additional vacation days should be given. I was told that there would be a conversation with the owner, however, after almost two years in a pandemic, there should be something in place. If you're not going to ensure our babies are safe, you could at least stop robbing us at the same time."

Long story short, I am on active duty and mom is a disabled vet herself with 2 kids and we were…read moreinvolved in a very serious car accident (vehicle rolled multiple times type serious) and mom was severely injured from it (paralyzed). My daughter suffers from serious anxiety brought on from the accident (mind you she was three when it occurred) and had just turned 4 when we enrolled her at this daycare. During this time her anxiety finally started surfacing and as a fresh 4 year old she doesn't know how to handle it and it comes out as to be expected for a 4 year old. I don't say that to be used as an excuse for her behavior but it at least gives understanding as to why she began acting out.m, she was being triggered and didn't know how to handle those triggers. As good parents should, we informed them that she is suffering from anxiety once we understood what was going on and we told them we are trying to find ways to help her. To clarify, before the anxiety, my daughter was never a problem child in daycare, never been called about being upset, mean, or violent towards any other child or staff. The last straw for me was a situation I had no control over whatsoever. After a couple of weeks of trying to work with them to help find a way to get my daughter situated because they kept making comments like, "maybe this isn't the right daycare for your daughter," I pretty much was asking them to help us figure out something before you try and kick my daughter out because kicking her out isn't the answer nor is expecting her to transition to a third day care within 6 months going to help the matter. During this time mom was out of town up in Cleveland getting fitted for her power chair when one morning she had a significant health scare that would hospitalize her for a month, the same morning I was supposed to have a meeting with the staff to discuss options for my daughter. So I had to get on the road that morning to go see her and when I dropped my daughter off I explained to them what had happened and her grandparents would be picking her up and asked them to revisit the meeting when I returned and to hold off on doing anything with my daughter (such as kicking her out). That same morning driving up to Cleveland I get a call from my mother-in-law that they were kicking her out of daycare!!! Can you say furious! When I returned I went straight to the daycare to find out what happened and they were like we can't handle her and will not tolerate her acting out and being violent with staff. So I asked instead of asking us to keep her home for s few days or something to try and figure how to help her you decided to kick her out while we were dealing with my wife's health after her brain essentially shut down! They tried to offer some "daycare" program that focuses on kids with behavioral problems and that if she passes their program they'll be willing to take her back. I the asked do they not have staff like other daycares that whose sole purpose is to help with kids in need and the simple answer was no. I called this place up that they offered and guess what, they don't accept my insurance and when I asked how much do they charge, it is a $600 per day program!!! So not only did they kick my daughter out at the most inopportune time, but they don't even know the requirements of the place they recommend, and now my daughter has nowhere to go and I can't go to work! This all happened February of 2023, we couldn't find and get our daughter back into a daycare until that May!! My daughter was and is dealing with something that even grown adults struggle with controlling and this is how they handled it. This is why I give this daycare the rating I did and it needs to be known that if your child has special needs that may cause a problem or disturbance, do not expect them to go the extra mile to try and help figure out a way to make it easier on everyone. Due to allotted length I had to trim up a lot but hopefully you get the picture.

Mosaic Center for Autism and Specialized Learning is what we've been waiting for. A center…read morespecializing to the needs of not only children with learning disabilities, but also providing much needed support for parents.