I took my car to the car wash and I think it made my car ca dirtier. I paid $8 to get water splashed on my car. AND the icing on top is they didn't give me any discount off my gas for buying the car wash. And the cherry on top, they charge at least .05 cents more on gas than the other guys across the street. CROOKS!!!! read more

bp - The result of my car coming out of the car wash - Gas Stations Near Me - Warrenville, Illinois

In addition to everyone else's accurate reviews, as a policy, this location will not pay out on instant lottery tickets. Even ones bought out of machines in their own store. I've gone in 3 times since 10 days to redeem a $20 instant ticket. Twice I was told "sorry, don't have the money. Come back tomorrow." The third time I was asked how much the winner was ($20) and was again turned away. This last time I confronted the female attendant (and related to the ownership) and stated that I believe it was ownership's policy to not redeem winning tickets. Her response, sarcastic or not, was "yes". At least they are forthcoming when confronted by their tactics. Oh, and I reported them to the gaming commission. read more

Car wash is complete garbage. Literally been there over a dozen times, (bad on me), 50% of the time not working properly. Went again this morning, (again, my bad), because it's convenient, paid $11 for a "supreme" wash, pulled in, dumped water on my truck....and told me to leave. Went into store to report to manager, mostly so nobody else got screwed, dude went on and on about not his fault. No refund, dude said " come back Monday ", "come back Tuesday ". Not going back. Hope this saves someone the time/money. read more

they charge .25 cents tu use the restroom!!! restroom is as dirty as it gets! it's definitely a shady gas station, avoid it at all cost.

If less than 1 star was possible I would give it. Realized gas price was .$20 higher per gallon than across the street after I finished pumping. Went inside and was overcharged for drinks that were 2 for $3 and charged $2.50 per and when I told him there was a sale he said no that doesn't apply. I asked for a receipt for my gas and after five times finally received one. Now that I am new to the area I do not plan on returning here. read more

Went to use the bathroom while my husband filled up the car with gas. There was what seemed like pad locks and tons of signs on the bathroom doors saying "CUSTOMERS ONLY, MIST GET TOKEN FROM CASHIER." I nicely asked for a token and the cashier stared at me silently with a mean straight face while he pushed the coin across the counter. I used the coin and opens the door to THE MOST DISGUSTING gas station bathroom I have ever seen. I don't know if it was poop or blood but there were tons dots and drip marks all over the entire toilet and sink. It looked like something exploded in there. I walked back to the cashier and said "can I get another token to try the other bathroom? That one was really bad inside?" He looked at me like he was so mad, and said no, you can pay .35 cents. I said, "I'm filling up my gas tank outside." He again refused. This place in in a well-to-do town attached to a Dunkin and a Wich Wich. I can't imagine they have many issues with non-customers using the bathrooms. How horrible is it that some people in this world have to be so angry, rude and mean to people, trying to squeeze every penny from customers who are already paying an arm and a leg for gas. I went to a Thornton's down the street with a kind cashier and free bathrooms. I'll never go to this place again. read more

The cashier does not know how to turn on the pumps from inside or else he forgets. He was the only person working when I was there. Long long line. read more

They never have windshield fluid in the canisters by the pumps and they sell out of date chips/food

Two words... dishonest; crooks. Back on September 19th while traveling in the area, I stopped at this location before getting on the highway to go home. I purchased a car wash along with my gasoline purchase. I drove around to the car wash only to find out that it was out-of-order. I went into the gas station and asked for a refund for the car wash. The manager refused to refund the car wash, telling me to come back some other time, that the code is good for 30 days. I explained to him that I don't live in the area and wasn't going to drive an hour out of my way (30 minutes each direction) just to redeem the car wash. Again, the manager told me "no refunds on car wash, come back another time." Each time I have gone out of my to go back to this station the car wash is out of order. I went back again today because it was the last day the car wash code was valid, and AGAIN the car wash is OUT-OF-ORDER. I went into the store and explained the situation, and they continue to refuse the refund. The man told me, "the car wash has been out-of-order 10 times this month", and he will "give me a new code valid for another 30 days". I tell him again, that I want a refund and not a new code since I don't live in the area. He told me "the car wash is owned by a separate company, not by BP, and there is nothing" he can do. Now, I am starting to raise my voice because this is a complete fraud--selling car washes when the car wash service doesn't even work. And regardless of what third-party owns the car wash, BP took my money for the car wash, and they are the ones that should refund it. They are simply stealing money from customers. Only after I threaten to report him to BP corporate and Better Business Bureau does he finally refund the car wash. The people that run this location are crooks. In no way should they be allowed to sell car washes when the service is out-of-order. They are taking advantage of customers, hoping they never come back within the 30 days or just plain lose the ticket, just to steal a few dollars from us. read more