I have been a subscriber for 30 years and I cancelled my subscription yesterday. Since Adams publishing bought the newspaper it has gone downhill. I don't think I have had a week where I got all of my papers delivered on time in 5+ years. I have called customer service many times and I was told it is the post office fault. A newspaper that is 3-5 days old is no use to me and they will not give me a refund when I do not get my paper. read more

Most of the paper is national news (which I can get for free online) with very little local. It used to have great photojournalism and in-depth stories. But was bought out by APG and since then...horrible. Tried twice to place both a classified ad and display ad; no luck, waited on the phone for over half an hour (this is money, ppl!) Just now tried to cancel subscription for the 2nd time and again, half-hour waits, no exaggeration. My sister tried another time to call in a story scoop; no one got back to her. APG is in it for the money, not true journalism. If I had the $ I'd start my own paper, bc BZN deserves better. Yes, it costs $ to do, but I'd at least make sure when ppl wanting to place ads (revenue!) someone would answer the dang phone. read more

I moved from Bozeman and canceled my subscription. I had paid the yearly fee. The call service said they couldn't refund my money and someone would call me. 2 weeks later, I called again. Same answer but said I didn't cancel. Every time I call the business department the line is busy. Anna read more

When Bozeman Chronicle changed the format, it was very difficult and frustrating to understand. I'm 82 and with that said, I'll just buy an occasional paper copy. read more

I can remember when the Chronicle was a decent paper, now, it is a total waste of money. Adams Publishing has ruined it. You can't even call to report anything because their call center is in Minnesota and you talk to someone from India. Time for someone to put a real newspaper in Bozeman read more

Good local paper, but terrible delivery service. I've had a subscription for five years, and probably end up calling their office 15-20 times a year over problems with home delivery. They've outsourced their customer service to a national call center, which doesn't help matters. I love getting a paper every day, and I really enjoy reading this one, but their delivery service is totally frustrating. read more

Worst paper ever!! When you call them about continued screw ups on delivery they route you through a mess of "press 1 for..." then cut you off and hang up. Not to mention the really poor biased reporting by totally left wing journalists that don't have any business perspective. I've been getting this rag for 42 years and it's hit an all time low. If I didn't need it for work I'd cancel. I wish they'd get other regional papers like the Billings Gazette and read what they could be. Then there's the complete lack of any reasonable NFL coverage?? Guess they think no ones interested in NFL football?!? read more

Will not answer the phone or email. Paid for our paper for a year. Have not gotten it on over 3 months

I'd like to subscribe to the Bozeman Chronicle, but I can't. I wish they were true journalists instead of disseminating the same Big Corporate Media leftest talking points. Guess they have to check their brains at the door and obey their corporate masters $$$$$. read more

A friend of mine was moving to Bozeman from Livingston. He applied for a delivery job. The person in charge of that position would not return his calls. He finally got ahold of her just to be rudely told she would never hire anyone from Livingston. read more