I was told by Melissa it was standard procedure in md that if no viewing is requested they do not make up and view the actual deceased person that.they match a photo of the person to the deceased however we recently had a cremation of my son's father in may of 2023 at hollaway funeral home and even though we had a direct cremation they still had his dad made up and we viewed the body my beef with bounds funeral home is that melisa never asked me for id ,l volunteered my licence and they only Id my sister by a picture taken in by the beneficiaryl could have found a homeless person dead and took their picture in and said this is my loved one and that would have been the only form of id this is totally ridiculous !!! Who really knows who is being cremated here if this is bounds standard procedure ,,,, come on something else needs to happen here!!!! read more