Waited 30 minutes for our food when we ordered at 1115am. There was 2 other customers in the building at the time, one table was eating. At 1135, my daughter asked about our food and the "manager" told her that they were just waiting for the mac and cheese. When we finally get out food, the mac and cheese we were waiting for was cold. I asked for the manager, but I guess she was to busy to come and talk to me. One of the other associates helped me and told me that they could get me a new one in 3 minutes. What a horrible experience. When business are closing, I guess customer service and quality, pride of their food gets thrown out the door. And no, my food didn't get to me in 3 minutes. read more

Great food, combo deals are a good price for the delicious food. The biggest and most painful problem is the time it takes, not because the fault of the kitchen but how they are set up logistically and the lack of staff. My order is usually ready in 10-15 min but I have to wait over 30 minutes because the guy bringing the food also has to continuously take order for people. It's very inefficient how they run things. However I would say everytime I have to go up and ask for my food the staff has been friendly read more

4/17 2022@3:40. There's never a time I get greeting from order taker. I stand there and approach them. Never a thank you. The food is consistent so I keep coming back. My suggestion is to get better management to overlook this issue. read more

I'm updating my review. My husband and I were very disappointed in the service that we've gotten the last 2 times that we've eaten here. Although they made a mistake in how much they charged me and after arguing with me, said it was their mistake, they never apologized. This took several minutes of my time. It was very stressful and humiliating. I've always been pleased with their food but their customer service is terrible! I'm hoping to see an improvement or they may lose business, including mine! read more

Delicious sourdough breads baked fresh on a daily?? Say no more!! [Just to clarify a bit: the breads are baked @ another location and freshly delivered each and every day.] I've been here a few times and each trip never fails to provide me with a happy & full belly when I leave. Service is prompt and unlike some of the other reviews- I have not had a single issue with my food|order. Boudin's offerings a large range of foods from sandwiches, baguette burgers, salads, soups, pizza, and most importantly- loaves upon loaves of crusty sourdough bread. My go-to items are: -Clam Chowder in Sourdough Bread Bowl -Soup & Salad Combo -Asian Chicken Salad (chicken, oranges, cucumber, red bell peppers, almonds, & sesame ginger dressing) -Spring Salad (granny smith apples, walnuts, cranberries, feta cheese, & balsamic dressing) There is indoor and outdoor patio seating available but be prepared for a wait during specific hours of the day [such as lunch]. In order to avoid a wait, you have the option to order by phone or online- pick up and payment is a breeze. read more

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Avoid this place. We've never had anything good here. The floors are dirty. The Coke has a strange taste to it. The salad dressing is icky. None of the sandwiches that we've tried have been good. There is nothing redeeming about this location. Stay away. read more

Don't order from here for delivery. They NEVER give you your entire or and ALWAYS blame Door Dash. They are THIEVES! read more

I get that it's a chain, but I was surprised by the low rating because this place has always served me and my family right! My in laws were in town from Alabama and could not get enough of their sourdough and their tomato soup. We got the family bundle for 4 which came with 4 soups in bread bowls, 4 sandwiches, and 4 cookies. The clam chowder is my go-to soup, but you'll also find life changing tomato soup there! It was a whole lot of food for a great value! California has it good - my in laws would kill for a place that serves something remotely close to sourdough near where they live. Boudin is just another reason not to stray too far :) Forget Panera, swing by a boudin next time! read more

Bad service, indifferent attitude. First they gave my food to someone else and then after pointing it out they took their sweet time to come up with the replacement. On the top of it they didn't bother to check whether the order was correct and it took two more tries to get it right. And no apologies at all. read more

Very good, freshly made sandwiches and soups. The Chicken Pesto Sandwich was hearty and the Clam Chowder Bread Bowl was filling, as well. It's too bad they are so short-staffed. Our order took 45 minutes! My suggestion is to order ahead by ordering online. Your food will be hot and ready to go for pick-up without the horrendous wait. read more

Saturday for lunch...ordered our food at 12:11pm and received at 12:38pm The number on the receipt did not match the number that was given. There were 5 people working at the hear of lunch hour and the line was out the door. Food was ok but maybe come during non peak to get food that is hot read more

We usually enjoy a quick dinner at Boudin, but not today. They have a new touchscreen so that you can order yourself, but it's horrible and you have to touch each button five times to get it to work. There was a line of people waiting to order while two people standing in front of the food window looked on and did not even attempt to take the orders. Every table is dirty, and it's just an overall mess in here. We did get our food pretty quick though. read more

Usualy im Here Every week with my daughter Chicken Frozen. All meat Frozen. Pasta frozen. Corn can. Veggie Can. So my Daughter Gets always Mc and cheese. Today when bring mac and cheese was weird Color not even hot. Two Spoon Gone. My Daughter ask for More. When i As she said we always used the Pack and drop some hot water. Whatttttt. Mac and cheese in Those blue pack 50 Cent each. Oh come on. So After find out everything is Frozen. Even Bread. Comes Frozen and they just warmed in Owen. Is Unhealthy this stuff is on healthy trust me it's not good. Only Thing that os os nice. Is a Spanish Manager. Shes very nice and good Manager. But food General is Sucks . read more

Boudin - Bakeries Near Me - San Jose, California

Can anyone tell me why this is so liquid??? Not acceptable. This is milk water down, not the creamy claim chowder texture they used to have! Not sure what happened to their kitchen today? bread is still good, but it's cold today. read more

Boudin - Clam Chowder Bread Bowl - Bakeries Near Me - San Jose, California

cashier and staff members werent friendly. The clam chowder soup was decent but the bread bowl was hard. .....will not come again due to the rude employees. read more

Tried there turkey sandwich called havarti with Swiss cheese and it was really good! Really enjoyed it as a quick grab on the way to work read more

Boudin - Grilled cheese with bacon - Bakeries Near Me - San Jose, California

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My complaint with this Boudin location is aimed at the service. I took my daughter-in-law for lunch and the young man at the counter had a rude, surly attitude. He was abrupt with the elderly woman in front of us, and when our turn came he was disinterested and impatient. He needed more training or an attitude adjustment. Your dining experience begins at the counter and the counter help left a bad taste. The food is decent, but with the service given I would look for one the many other choices for food in that area read more

So with the rainy day I decided to order clam chowder bowls for dinner for the family. I placed my order online at about 12:30pm for pick up at 5:15pm. I go to pick up my order at 5:15 and they don't have it because "they ran out of chowder." The counter girl asked the girl in the kitchen how long until more chowder is done and she replied "I'm not making more chowder." How do you run out of chowder and then not attempt to make more on a rainy night like tonight? The blame was placed on the morning shift not refilling or making more. I see. God forbid you actually do your job and make more to fill the orders that already paid for said chowder. This is not the first time something like this has happened here. It will be the last though because I'll be damned if I spend $57 on food and not get what I ordered. Zero customer service and the place smells like a wet dirty mop. read more

Food was good, only problem is their automated phone service is theeee worst. It's worse than comcast. All directories lead to "go to the website" "do anything but call this number", I had a question on whether it would be open during the juneteenth holiday, so I can take some friends there to eat. I like the food, I just wish there was a way to call the business, or at least email them a question. There's no "contact" option on the website. read more

I stopped here the other night because I was craving some comfort food. The grilled cheese and tomato soup is excellent and exactly what I needed. The service was a little slow and the place was pretty dirty for a weekday night with barely anyone in the restaurant. read more

Been coming here for a while. Came back after my last visit and it smells normal. Last time it was just disturbing so I'm glad they addressed the issue. read more

I came for the first time today and ordered the classic Italian. I was ripping and chewing on that bread the way my Rottweiler chews on a piece of dried pig ear. People actually like this? Not me, I'd like to keep my teeth until I die. I don't think I would come here for the sandwich. read more

The millionaire avocado toast is expensive @ $9.49 but it's soooo good! What you get: one slice of sourdough bread toasted, thick caramelized bacon (86), cage free boiled egg, smashed avocado. There aren't two slices of this heavenly goodness, I was disappointed when I ordered it the first tine around. It comes with choice of salad or chips - I get chips for crunch. There's also a bunch of pastry items to add to your order, I usually grab a bag of their freshly baked chocolate chip cookies. The wait is usually around 10-15 mins even if you're the only one waiting...I've noticed only one cook in the back making the meals. There's also other workers prepping orders, pouring the soups and finalizing online orders, etc read more

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I love boudin and I love how you do half sandwich half salad or soup or vise versa! Everything was so delicious! I ordered the brie half sandwich and the Caesar salad! I really wanted to order the BBQ salad but you can't order than when you order a Brie sandwich which made me sad :( but everything else was delicious and the food was delivered to us very quickly! read more

Boudin - Bakeries Near Me - San Jose, California

Ordered 2 grill cheeses and potatoes wedge fries which are $3.29. Got the order delivered from door dash. Both the grilled cheeses and fries were soggy. The fries looked like someone had ate them. Looked like maybe 8 fries. read more

Boudin - Potatoe wedges - Bakeries Near Me - San Jose, California

Great food I have it about 3 times a week It takes awhile to get your food because they are so busy but if you order on the app it's ok read more

Decided to try this location again, but I always check who's the manager on hand before ordering. I do enjoy their soup, salads, and sandwiches, but they could really use more staff as it seems to be quite slow everytime I go. read more

Boudin - Bakeries Near Me - San Jose, California

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Ok. I don't even know why they are getting two stars, maybe because the location is great and a bunch of parking spaces available! I was in the area and decided to grab some food to go. I was there around 10:30 am and it was empty, two or three tables occupied at the time. Avocado purist toast seemed like a great choice with greens. So I ordered it and paid $9.28. No problem. I get home open it up and I have no words, the first thing that came out was "this is $9.28!!!?" Literally, piece of bread toasted, avocado on top and some egg.... what??? Way overpriced! I am still shocked! Pictures are below. Be the judge. Do not order it, save your money, you can make it at home! read more

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Meh. Came here last month and got a clam chowder in a bread bowl to go. It took just a couple minutes for my order to get ready, and it was indeed delicious when I got home. Pricing is a bit ridiculous (6.89), but at least the bread and soup were tasty. Tonight, dined in and ordered a cobb salad and a chicken club sandwich. It took 14 minutes for our food to come out after paying for it. COBB SALAD (8.99): "crisp, chiffonade romaine lettuce, Blue cheese, crispy applewood smoked bacon, all natural diced chicken, chopped egg, diced tomato, ranch dressing" There was no chicken when this came out. Bacon wasn't crispy. The egg, tomato and bacon were all diced so finely that it was difficult to get them in a bite with the huge pieces of lettuce. After I went to the counter to inquire about the missing chicken, a small cup of it was brought to my table a few minutes later. TOASTED CHICKEN CLUB (8.99) "all natural chicken breast, applewood smoked bacon, Swiss cheese, avocado, lettuce, tomatoes, mayo, toasted sliced sourdough" I asked for sourdough baguette instead of sliced, and was told they were out of it so I got ciabatta instead. I requested no mayo, and that was honored. I just realized now as I write this review that there was also no Swiss cheese on this. The bacon was soggy. Avocado was mushed and spread into the bread. Service was also weird. Every other table around us was asked at least twice about how their meal was. No one ever stopped by our table, outside of bringing our food and the missing chicken. Staff was overly casual. The two food runners spent more time talking to each other (and friends who arrived) than actually delivering food. (My salad was on the pass for at least five minutes before it came to the table.) Oddly, one of the staff members (the only one in a tan shirt) got himself a bowl of soup and was standing by the self-service drink station and eating it. He put it down on the side of the station and went to clean another part of the restaurant, returning later to eat more of it. It was very weird - I've never seen a staff member stand and eat something in guest's view, especially not next to an area where guests would go to get their own drinks. Very disappointing, especially given the missing ingredients and uncaring service. read more

Bread is so hard you can tell older bread was used for my meal first and last time going there sf boudin better id rather drive out there then eat again here in sj boudin read more

I ordered from this boudin for uber eats ans they completely f***d us over. Forgot my wifes entire order, and didnt make a single bit of effort to accommodate the substitutions we ordered. All i asked was for a burger bun to switch to BOUDIN SOURDOUGH (ya know the thing theyre famous for) and they couldnt even do that right. Ive seen better service AT MCDONALDS read more

Gotta love their soups! I've been to the one in SF as well as Valley Fair Mall, but this is my favorite spot. There's a lot of parking and many spaces to sit inside, plus it's not overly packed like the other two places. The cleanliness of this place--as it can get busy--is probably why it continually attracts customers. I usually get the clam chowder or buttersquash soup. They're both rich, creamy, and flavorful. What I really like about their clam chowder is that it's fresh and the clams don't have that pungent "seafoody" kinda kick to it. It's served hot every single time which is key to a great soup (imo). I usually add two packets of butter to the chowder for extra flavor. Check out their amazing sandwhiches and salads as well. I always get good service here so that's rad. Damn, my Postmate temptation is slowly creeping up. Random tip: Sign up for their rewards and receive a baguette free each month (valued at around $4). You can request to have your bread sliced into cool little slices to feast with your favorite spreads--just ask! You also get a free birthday treat each year. And when your points add up, expect to get additional promo rewards. read more

This Boudin is my go-to place if I'm ever craving some comforting food like soup w/ salad or a sandwich. I always get the combos cuz it's a generous amount and good bang for your buck. My favorite sandwich here is the California Veggie (No Balsamic) and Grilled Brie w/ Apples & Fig Jam (Fig Jam on the side). My favorite salads are the BBQ Chicken Salad (Sub Chicken for Avocado), Spring Salad, and Asian Chicken Salad. And for soups, I love their Clam Chowder, Rustic Tomato, and Butternut Squash. As you've been reading this review, I'm sure you've come to realize that I am indeed one of those annoying people that make a lot of modifications... And yes, sometimes I am that person. But what I appreciate about Boudin is that they are always so friendly, polite, and more than willing to accommodate your desires. I really really appreciate that. I swear Boudin hires the best people (: read more

Boudin is somewhere I like to go on a cold and rainy day, or when I'm getting over a cold. Their soups are nice and hearty and always seem to fill me up. I'm a simple lady, so my go-to meal is a half bowl of tomato soup and half a bacon grilled cheese. With a drink included, this costs around ~$14 and this is without a drink. A pretty big price for the amountof food you actually receive. I'm guessing it's because of the quality of the food, and how the sourdough they use is fresh every day. All in all, this is a great place to go if you have some extra cash and wanna a good meal in a cute bakery style restaurant. Oh! I almost forgot- you definitely want to take advantage of the Boudin card, because you get free bread every month (small baguette, big ones are extra $), and $3 off every now and then. It's pretty nifty. read more

Inedible sandwich today via DoorDash. Burnt bacon, miserable amounts of limp veggies, one slice of avocado and dry toast. Straight in the bin. Do not recommend. read more

Boudin - Bakeries Near Me - San Jose, California

Just visit here. Ordered 3 items to go. Just gave one sandwitch order only. Had to tell 2 more item is missing. Don't feel good. Seems like the worker doesn't care . read more

Great customer service, I was given the wrong sandwich on a to-go order and I called into the Manager 'Vanessa', she offered a free replacement which I just picked up. Their sandwiches are always very good and tasty. Glad to have them in our neighborhood. I heartily recommenced the great grilled cheese with bacon sandwich. My wife enjoys their veggie sandwich. read more

I made my initial order on May 21st, totally dissatisfied with quality; return with full salad on May 22nd requesting refund. No yelling, no screaming, no hysteria; dissatisfied that my cold sandwich was made on sliced bread, not a baguette. Dissatisfied that my salad was devoid of flavor both in dressing and black of croutons shaving of cheese. Called to.follow up May 23rd, advised Emma (Manager) sent an email, refund full amount; you see it in 7 to 10. Called corporate 877-988-1849 May 28th at 336pm and spoke with a Kristen, whom states Devin (ActualManager) would be refunding 20.06. Today is the 29th, and I have had to I initiate all calls, and still nothing. I'm literally going to chalk it up to a donation; my LAST!! ENJOY! read more

Food is very good service was friendly. I did pre-order online at 11am to test that out. Ordered the blue note burger and the clam chowder. Saw after placing order it said to-go so I immediately called and told them I wanted it to be prepared for in store dining. Food was ready when requested at 12:40pm, but all bagged up. Another disappointment was that the Chowder came in a cup with a small role on the side. I expected the bread bowl as was pictured in the online order form. While waiting for others in our party I ask one of the servers and she said that all online orders should have come with the bread bowl and she rectified the situation promptly which was very nice; however I did have to ask. If Boudin is reading this then I would request that they add an option to on-line ordera for some text regarding the order where I could have specified that I wanted it for dine in. I would return, not in a rush though. read more

Boudin - Blue Note Burger $9.75 - Bakeries Near Me - San Jose, California

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Excellent chowder when we finally got the complete order. Wait staff forgot about second half of our order. Had to wait additional 7 minutes. Also had to send French fries as the were cold. Replacement order was luckwarm Not coming back read more