The food is always good but the service needs improvement…read more It is a sports bar, with a HUGE tv screen, and then several small ones around the place. They have a cute play area for the kids and on birthdays they sing and bring a few hats. I like their pizza, flat breads, wings, spinach salad. They have a card that can give you points.

I give out very few 1 stars. I base my reviews on the basis of what kind of quality or service one…read moreshould receive based on the price or claimed prestige of a restaurant. This is the most expensive restaurant in Palenque. It boasts high quality steaks and dresses up its staff members to be something closer to something you'd expect in San Miguel de Allende or Mexico City. In truth, this place is miserable. We walked in to find multiple tables missing chairs, missing linens, have dirty linens or perhaps just tables with random dirty cutlery. Kind of a bizarre sight considering it wasn't an overly busy place. We had to begin setting up our own table before we got any service. The service was Chiapan service at its worst. The server came up to our table and stared at us with an annoyed look. Never once saying 'Hi' or asking if we'd like drinks. When we finally did get our food and drinks, things didn't get much better. I hope you like bones with your fish, because they are excellent at providing bones in all of their fish dishes. And their fish medallions were less medallions but more chunks. Perhaps if their dishes came with a lot of seasoning or flavour I could look past this, but the dishes were bland. The only exception is the mole sauce, which was quite delicious. Unfortunately the poor service never did end. We asked for the bill 4 times and waited around an hour for it. When we tried to pay it, we were then told that the credit card machine was broken. Unfortunately a common trick used in Mexico to avoid paying credit card fees. I'm sure if we had pushed it, the credit card machine would have miraculously fixed itself. But by this point we just wanted to go home. My guess is that sometimes this place is pretty decent. The luck of the draw. Afterall it's rated one of the top 5 places to eat on Trip Advisor. Something that I don't understand.