Due to my privileged position, and very personal experience with Silicon Valley doulas, I can tell…read moreyou it has been nothing short of exceptional since their inception. Czarina brings over 20 plus years of experience, extensive training, and a true passion for supporting families through one of life's most meaningful transitions -- welcoming a new baby. Her background covers everything from lactation consulting and sleep training to postpartum depression and psychosis support, patient advocacy, birth preparation, and more. She's worked with over 300 families over her career thus far, providing truly personalized and compassionate care each and every time. Her depth of knowledge about the birth journey, babies, and the postpartum period is remarkable, and she always approaches her work with professionalism, empathy, and a calm confidence and experience. One thing I respect deeply is her clarity and integrity when it comes to her business policies. She has a no-refund policy that's clearly stated in her contract (which is completely legal and standard for her field). The reason is simple and fair, much like many other businesses she reserves specific dates and times for the families she assists and does not take other clients during those scheduled sessions. When someone cancels or tries to back out of a contract she's already set aside that time, so it's clearly ethical that her time and commitment are respected. If you're looking for a highly skilled, knowledgeable, compassionate, empathetic doula who combines unmatched experience, professionalism, and genuine care, Czarina is the person you want by your side through pregnancy, birth, and beyond.

TL;DR: Last-minute cancellations, fell asleep on duty watching our newborn, refused hands-on baby…read morecare, offered useless virtual support, prepaid for 13 nights, and refused refund. We're disputing the charges with our credit card company. Do not recommend. We hired Czarina for evening doula services shortly after welcoming our newborn, hoping for support and rest. Unfortunately, the experience caused us significantly more stress than doing it alone. The most alarming issue was that she repeatedly fell asleep snoring loudly while on duty watching our newborn. This happened on multiple visits. We could see and hear her sleeping, which meant that instead of resting, we stayed awake monitoring her to ensure our baby was safe. When we addressed this directly, her response was shocking: she claimed she was doing it to "train us to be better parents" and get us used to sleeping while the baby sleeps. As exhausted first-time parents, this felt unreassuring and completely unsafe. We hired a night doula to reduce anxiety, not to monitor the caregiver. Beyond the safety issues, basic doula duties were neglected: * Refusal of Care: She was unwilling to help wash the baby and unable to provide clear, hands-on guidance for newborn care. * Household Help: She provided little to no assistance with basic household tasks. * Ineffective Virtual Support: She attempted to substitute some support with "virtual" sessions, which offered zero value to us as parents who needed physical, hands-on help with a newborn during overnight hours. Her reliability was poor, with multiple last-minute cancellations and rescheduling. Most importantly, we prepaid for 13 nights of service. When we terminated the arrangement due to the safety concerns and poor service, she refused to provide a refund for the unused nights. We were forced to escalate this to our credit card company to try and recoup our funds. Czarina was pleasant to speak with initially, but her actions put our peace of mind at risk and violated our trust. If you are looking for reliable, hands-on postpartum care that allows you to rest, I strongly recommend looking elsewhere. Ask specific questions about staying awake during night shifts, hands-on newborn care (including bathing), refund policies, and what "virtual support" entails before hiring.

The New Mom & New Dad Community Hub…read more I think of The Nesting Spot as a one-stop support center for new parents -- and it has been one of the most meaningful resources across my entire journey from pregnancy through postpartum. My experience started with their birth prep class, where I learned calming and pain management techniques that I genuinely believe contributed to a more positive labor experience. Going into birth feeling informed and equipped made a real difference, and The Nesting Spot gave me that foundation. After baby arrived, I participated in the six-week New Moms Group facilitated by Aariel -- one class per week -- and what happened there was genuinely transformative. It wasn't just a class -- it became a tight-knit community of women at similar stages with their babies, sharing real experiences and learning from one another. Each week we supported each other through the emotional and identity shifts that come with new motherhood, got validation for what we were experiencing, and learned practical things about caring for our new babies. When you're in the thick of postpartum recovery, it's easy to stay home and isolate. But I think that isolation quietly feeds postpartum depression. Having a weekly class to show up to -- and an ongoing group of moms who truly get it -- made all the difference. What's especially beautiful is that the bonds you build don't end when the six weeks do. You leave with a close support community of moms whose babies are the same age as yours, and that relationship continues. What I'm most excited to tell other families about is the New Dads Group facilitated by Kevin, something that has been genuinely missing in the South Bay. My husband wanted to be involved and supportive, but in depth dad-specific resources are nearly impossible to find. What makes this group so special is that it gave my husband a space to connect with other men going through the same emotional and life changes that come with becoming a father -- something men rarely have the opportunity to do. That community made him a more present and supported partner, and I felt the difference. The Nesting Spot covers it all: birth prep classes, new mom classes, new dad classes, postpartum support, yoga, lactation, and more.

I love coming to the Nesting Spot! I've enjoyed the prenatal yoga classes, baby and me yoga, and…read morethe mom groups. It's a safe place to come with your baby when you are so vulnerable during postpartum. I feel like I'm part of a community here. Can't recommend enough!!

Carolina is the BEST EVER!! Extremely grateful to her for giving me support during postpartum. We (…read moreme and my baby ) go to her mommy and baby yoga and we love it. Even though my baby is crawling now, Carolina encourages us to attend her sessions. She is extremely attentive to both mine and my baby's needs. My little one loves her and feels extremely calm in her sessions. Her wisdom and advice has helped me recover from postpartum issues. She's prompt to respond to questions and has high quality resources to offer. Highly recommend. Grateful to her for everything she has been doing for us.

This would have been 5 stars based on the breastfeeding class I attended. I was reluctant to even…read morego to any breastfeeding class because it was important to me to not be attached to the idea of breastfeeding, and I was worried I'd be beaten over the head with how important it is and set myself up for mom guilt if it didn't work out. Quite the contrary, the speaker was really approachable and practical. She talked through just about every scenario and offered a really great mindset - feed as much breastmilk as you can whenever you can, and it's totally OK to make up the difference with formula. Unfortunately, the baby care class dropped this down to 4 stars. It was borderline a waste of time. The instructor was scattered and not very helpful. Lots of tech challenges. Not much help in the way of answering questions or providing practical advice. Very limited hands on practice. I went with a friend because my husband was out of town and I was almost embarrassed that she wasted time in that class with me.

I cannot recommend Marilou at Doulas by the Bay highly enough. She was our postpartum night doula…read morefor the first few weeks after our son was born, and she was incredible. As new parents, the sleep deprivation is real, but knowing she was there allowed us to finally get the much-needed rest we required to function. Beyond just being a set of expert hands, she became a trusted guide for us and taught us invaluable newborn care tips that we still use daily. We trusted her implicitly with our baby from night one which was critical for us as anxious new parents. Marilou's calm, professional, and warm presence made us feel so at ease during a very vulnerable time. We truly loved our time with her and are so grateful for the care she provided. If you are looking for a doula who is knowledgeable, nurturing, and completely trustworthy, Marilou is amazing!

I reached out to find a birth doula and the initial meeting giving an overview of how they work was…read moreclear and straightforward. Doulas through this company are employees (not independent providers) and they stress that this is really good for always having a backup. We were then matched with 2 doula candidates and the scheduling process was easy and professional. However, we ultimately felt that these candidates were not properly trained or vetted. We never received any materials such as CVs for the doulas. The first doula said right away that she had never been a birth doula before and we would be her first birth. Her only experience was that she had been a night doula before. I was shocked that she had never even shadowed another birth doula as part of her training as a company employee. Bless her heart for being honest, but I did not want to pay to be her guinea pig. After this, I requested an additional candidate, but I was told the other one should be great. The second doula was also not a good fit. She kept emphasizing that at previous births hospital staff did not believe she was a birth doula (and thought she was just a family friend). It became clear why. I asked about her qualifications and she said she's working on her bachelor's degree even though she already has a master's degree. I thought this was strange and asked some follow up questions and ultimately could not determine what degree she had (maybe an associate's degree) or didn't have (definitely did not already have a master's). I also asked some basic medical questions about pain control and epidurals and she was not able to answer them. Ultimately we were able to find a wonderful birth doula through another matching company - experienced and with a real master's degree (in public health).

We had our placenta encapsulated by Tracie. Even if we birthed in the middle of the night, Tracie…read morecame and received our placenta in a very timely matter. The instructions were very clear and the communication was very easy. And we received our capsules within a couple of days beautifully presented. Thank you for your assistance! I would recommend her service to anyone who is considering it!

Tracie was amazing! She helped me with having a natural non…read moremedicated birth. She even recommended me to the best hospital & amazing midwife. Tracie respected my birth plan & helped me figure out breast feeding. She always responded quickly & answered any questions we had. Also got placenta capsules. Will definitely recommended her & will use her services for our next pregnancy!

As a new mom I was all over the place. I was SO thankful that I secured postpartum services with…read moreReyna. You will think to yourself that you can go get massages on your own but sadly, you won't have the headspace to do that the first couple weeks. Reyna comes to your home to take care of you so you don't have to be far from your little one. She offers so much knowledge and her calming energy was always appreciated. Do yourself a favor and contact her! Thank you Reyna for taking such good care of me during my postpartum journey!

Reyna has done amazing massages, both prenatal and postpartum. She focuses me on my breath and…read morespeaks words of affirmation and asks me about my experiences, feelings, worries, etc. She validates it all. Before the prenatal massage, she did a side lying release on me. Whatever she did that day worked and sent me into labor later that evening! (I was almost 40 weeks) Her hand is firm, flow is nice, and the pressure is just right. Looking forward to the next massage!

We cannot recommend Neri enough. As first-time parents planning an unmedicated hospital birth, her…read moresupport made all the difference. Neri helped us prepare mentally and physically leading up to the birth -- from putting together a solid birth plan to answering questions, addressing research-related anxiety, and being a thoughtful, validating listener. During labor, she was absolutely indispensable. She joined us at the hospital and supported us through every stage with incredible skill and professionalism -- changing positions, massage, breathing guidance, aromatherapy, ice chips, and always knowing what to do next. We truly could not have done it without her. She also advocated for us with the medical team and helped make our unmedicated birth happen, even when others doubted us. Neri is calm, grounded, professional, and genuinely prioritizes her clients with personalized care. We will absolutely be reaching out to her again when we're ready for baby number two!

I feel so lucky to have had Neri as my doula. With over 20 years of experience, her knowledge is…read moreincredible, and she always provides professional guidance. During my late pregnancy, I experienced some complications, and Neri immediately referred me to specialists for check-ups. Initially, we hoped for labor to start spontaneously, but eventually, I needed induction. Neri gave me personalized advice based on my body and my preferences. I chose not to use a water ball and wanted to rely on medication to induce cervical dilation and contraction. Most doctors recommended the water ball, but Neri suggested trying Cervidil. To my surprise, it worked beautifully--I developed regular contractions and eventually experienced a spontaneous rupture of membranes. When I gave birth, my Pitocin dose was very low (only 4), and even with an epidural, I was able to push by changing multiple positions like hands and knees. Throughout the entire process, Neri's professionalism, patience, and support gave me confidence and peace of mind. I highly recommend Neri to any expecting parent--she's not only an experienced doula but also a caring and supportive guide through pregnancy and birth.

This review is a bummer to write, but after reading other reviews about communication delays and…read moreissues on the administrative end, it's clear i'm not the only one experiencing this issue and something needs to be seriously addressed. Alicia herself is wonderful, and we used her for placenta encapsulation in 2019. We had an overall good experience, so as we are nearing the birth of our 3rd baby, I reached back out to Alicia as a return client looking for placenta encapsulation again. It took 4 days to get an initial response to my email. Julia (Alicia's assistant) reached out to let me know Alicia is on maternity leave and had a few clarification questions to get the ball rolling with another doula. Unfortunately, I never heard from Julia or anyone else again. I've since left a voicemail and 4 follow-up emails with no response. If Born Doulas is too busy to accept me as a client, I would have appreciated hearing that upfront vs. just ghosting me, especially as a returning client. These types of customer service issues are just unacceptable, and if you are looking for a doula or placenta encapsulation company during the very delicate time of pregnancy and delivery, I recommend looking elsewhere and finding a company that cares about communication.

I can't begin to describe how wonderful, passionate, caring and knowledgeable Alicia is! From the…read morebeginning she guided us during the pregnancy, had many great tips for me, and helped me make my (right) big decisions towards the end. My birth story took longer than we expected, 40+ hours and Alicia was so supportive and strong even till the last seconds, let me correct that, even after the birth! Her stamina throughout the 40+ hours is just amazing! She was always there reassuring me that everything is going well, and making sure I'm hydrated and nourished to go on with the big game. This alone makes me want to tell every women, regardless how supportive your husband is, you still need a doula 100% especially Alicia 10000%! Before and after the birth I had many complications, that caused me to be hospitalized right after my birth, so my newborn was left with my clueless husband and mother. Alicia right away came over and helped them in so many ways, guiding and teaching them how to take care of our baby. She kept checking in on me before and after the birth regarding my condition, and helped me in all kinds of ways, sending over wonderful people to help with my condition, etc. We are eternally grateful to you Alicia! Baby M sending all his love!