These people don't even deserve one star..
Enrolled my two girls in this day care, paid the $60 non refundable enrollment fee and my girls began on a Monday. Upon arrival to pick my girls up I did not receive a daily report for my one year old, so that was a bit annoying and incompetent on their part. I didn't get the report until I asked three different workers how to get the sheet the following day. As I read the daily report I noticed that whithin the whole 10 hours that my child was there they changed her three times. One stretch being over six hours before the next diaper change. My poor girl wore the same diaper for over six hours... I made a comment about that and the teacher just blew it off like oh well, it happens. Sorry...! Pathetic and neglectful to say the least.
I later found out that my one year old was hurt on her first day and the day care failed to tell me until the end of the following day.
I made few comments that I was not happy about that and it was pretty incompetent on their part. They played it down once again. I just want to know what kind of day my kiddos have and if something occurs I'd like to know about it. And I shouldn't be penalized or to feel like I've done something wrong for being concerned
I get a call from Jessica the next day which is Wednesday and she basically explains to me that because I complained of the care it woudnt be a good fit and she would be terminating care. Turning their incompetent actions around and making it my problem because of my concern! For $245 a week per kiddo, and me Intrusting my children in their care , one would think you could make comment and or show concern when the staff are clearly NOT doing their job and properly caring for you children.
I ask for my deposit back since they terminated care, after two days, and they refused.
Terrible incompetent childcare
Don't take your kiddos there if expect competent and safe workers, because you will not get it! read more