I placed an order over 10 days ago, paying extra for 2 day tracked delivery. Due to the festive period I assumed the delivery may still take more than 2 days and I was prepared to accept this however I thought if I chose the faster delivery service at least they might come quicker than if I chose standard, plus this method was apparently Royal Mail tracked.
Almost two weeks later and I have still not received anything and needless to say I never received a tracking number after placing the order so cannot even take that route to try and find my package! I have contacted the 'company' numerous times with no reply whatsoever and cannot believe the poor quality of customer service. If I have still not had any response in the next few days I will reporting this company as I placed a large order plus the extra postage cost with no goods in return therefore in my opinion this is theft.
Having now seen other reviews on www.reviewcentre.com along similar lines (which I wish I had seen beforehand!), I like other reviewers, agree that this company seems to be acting fraudulently with the odd order processed accurately to give the impression of an active company whilst in actual fact other customers are being treated fraudulently through acts of theft by the company.
Not impressed at all! I only used this company because of the faster postage option, I wish I had stuck to the other company I had previously used who actually treat customers with respect!
Please be warned about this company! read more