We rented two jetski for the day(4 hour rental) and a facilitator to help us(Osbourne, definitely…read morerecommend him). Because a few incident happened and he was super helpful on them. At first we got there a little late due to traffic, but Osbourne greeted us nicely and helped unload the jetski into the water and such. After we met up with our group at the beach, our first group got on and that's where the incident happened. They got too excited and turned the engine on where it was too shallow, and to no surprise it caught rocks into the propeller of the jetski, which caused that jetski to be unusable. Because of that, we could only use one jetski, but Osbourne was kind enough to contact his company to send out another jetski so our group don't have to be waiting on only one, also there was no extra charge at that point(tho I don't think that could always be the case depending on the damage on the jetski each have caused). But all in all, I'll definitely recommend paying the extra cost for a facilitator, also highly recommend Ohana Kai Watersport for rentals. Aside from the incident, we all had a good time and very much enjoyed the experience. Thank you Osbourne and Ohana Kai Watersports :)

The kid delivers the jet ski and gives a price for gas and inspects jet skies. i returned them and…read morewas released with no damages and apx price for gas. the next day, charges came thru with damages and more gas than was used. The owner and worker did not give me a bill and refused to correct the overcharges. BEWARE OF THIS CROOK. I talked to other renters and they said this business did the same UPCHARGES to them. HIS FIVE STAR REVIEWS ARE FROM HIS FRIENDS AND HE PAYS FOR GOOD REVIEWS. I DID NOT PAY THE BILL BUT IM THE SISTER OF YOUR RENTAL FROM LAST WEEKEND ON LAKE TAPPS. I LIVE ON THE ISLAND AND JOINED THE COUPLE ON MY BOAT FOR A TOUR AROUND THE LAKE. Be nice to hard working people. STOP THE FRAUD. Turning your ass over to the Attorney general of Washington State Consumer protection division.

My hat fell off as my friend and I were leaving the dock. He was understanding of the situation,…read moreeven though I got back on the jet ski the wrong way. I also struggled to park the jet ski on his trailer, so he literally had to get into the water to park it. Nonetheless the experience was incredible! The jet skis were new, quick, and Kevin took great care of them. Kevin was awesome!

Sooo I tried to make a payment using my credit card for the rental of the Jetski the payment was…read more440 soo I tried to split it 300 on my credit card and 140 in cash and 500 for deposit in cash as well. Kevin and I were talking back and forth because for some reason he doesn't know how to split a payment soo what Kevin did is put 300 on deposit the rest in cash which is 200 and took my 500 and put that toward the rental fee which I wasn't trying to do. I don't know what he didn't understand on charging the credit card and 140 in cash for the rental and I would get my 500 deposit back but noooo I got my 200 back in cash and he refunded me my 300 for the deposit on my credit card but kept the 500 I was really trying to use my credit card but he went directly past that and used my cash as payment I really felt like I got scammed watch out and be careful

This was a great experience. Blaine (owner) really took care of us and the Jet ski was in…read moreexcellent shape and well maintained. We spent a week on Mason Lake and having access to something like this was so great. We have been visiting Mason Lake for years and this has always been a service that has been missing on the lake. I am so glad that this is now an option. Thank you Westsound Sport Boat Rental we will definitely be coming back to use your service.

From the owner: SeaDoo Rental is wayyyy better than owning! No maintenance, no storage, no towing and launching. We…read moredo all the no-fun so you can concentrate on all the fun. Give it a try. We guarantee you'll have a great time.

I had a great time out on the water thanks to Waterfront Adventures. The boat that they rented us…read morewas really nice and was super convenient with out the hassle. We didn't even have to dock our boat, just get close enough for one of the staff members to hop on. The staff was awesome at walking us through the safety information and made sure that we got the most for our rental time. They were super friendly and ensure that you are prepared for a fun day on the water. A few things to mention, they did not have rentals for tubes or wakeboards, so if you want to do those activities you'd have to buy your own before hand. The shop also advises you to be 30 mins early for your reservation, and I would recommend doing so, as the safety demo will ebb into your rental time.

I had a reservation with this rental company, but on the day of my rental, the weather turned bad,…read moremaking it unsafe to be on the water. I called in advance and politely asked if my morning reservation could be moved to the late afternoon. The manager told me they were fully booked and couldn't accommodate the change. While on the phone, I checked their website and saw that all time slots were available. When I pointed this out, she still refused to help and insisted that I either use the jet ski or lose my money, regardless of the weather conditions. Since they couldn't assist me, I decided to go to the location to avoid losing my money. I completed all necessary safety paperwork, but my credit card was declined multiple times for the $2500 damage deposit. The manager said she couldn't rent the jet ski without this deposit and offered me a gift card for a future rental or the option to cancel without a refund. I eventually managed to get my card to work and paid the security deposit, which took about 30 minutes. By the time I went to see my jet ski, the weather had worsened with rain, wind, and distant lightning. I decided it was unsafe to go on the water and returned to the manager to request the gift card she had offered earlier. She then claimed she couldn't issue it due to their 7-day cancellation policy, despite having offered it just 10 minutes earlier when my card wasn't working for the deposit. She reiterated that they had no weather exceptions and that I had to use the jet ski or lose my money. I expressed my safety concerns and refused to go on the water. I noticed that all the jet skis were still available at that time. The staff, especially the managers, were very rude. Ultimately, I didn't use the rental, and my money was wasted due to their poor management and customer service.

Called to discuss reservations after trying to get on their website and was redirected to some spam…read moresite that tried to take over my computer (a google reviewer had the same issue). Their voicemail basically says go to their website, kind of hard when it redirects to spam. So, I try on my phone and again, was redirected to some spam (see picture). A bit disappointed in the overall struggle to even try to get a reservation. I would strongly suggest that your processes and website issues be addressed as you are likely losing a lot of business to website redirecting and inconsistencies. Hope to contact you to rent a jet ski over the phone.

Not so good, these guys...I rented a jet ski last Sunday, and it turned out that the registration…read morewas expired, so I got hassled by King County Sheriff while out riding. Then the sheriff checked the safety equipment, and found it had no fire extinguisher. The sheriff talked about giving ME a ticket, because I hadnt checked the safety equipment adequately. So the owner said she would refund my ride cost. Instead, she put through TWO charges for the ride, and won't return my phone calls. I'm not happy -at all! I will skip these guys next time.

Great place to rent Jet skis from. We booked our rental online and initially had an issue with…read morepayment on their website. We reached out and they were quick to respond sending a separate payment link to finalize our booking. When we arrived, our rental was delivered, set up, and ready to go. Staff was friendly and professional and I liked that they provided life vests and stayed onsite in case we needed help during our rental period.

From the owner: Whether you’re on vacation or spend every weekend on the water, we’re your one stop for Watercraft…read moreRentals. We’ve got everything you need to make AWake!